This post is about The River View Bar and Grill in Hellensville.
This is a classic case of “ The operation was a success but the patient died”.
Andrew (Owner) left his wife over in Australia, came to New Zealand and tried to set up and run The River View Bar.
When I first met Andrew, he seemed to be very stressed and totally at a loss. His business was just about to collapse and he couldn’t get his wife to come back with him.
After the TV makeover was finished, he became inspired, refocused and started working at building the patronage of the restaurant. He was a changed man and we could all see it.
When the episode of “The Kitchen Job” aired, Andrew found some fame with the local single ladies who have made sure to contact him for a date. I can at least feel confident that I’ve helped him in his love life.
I ran into him late November at the Restaurant Show and he was feeling on top of the world. He told me that he was doing well, the month of December was booked out with parties and he was even looking at opening another restaurant down south.
I’ve advised him to just focus on one business and do it as best he can before he spreads himself too thin.
It’s very common for some restaurateurs (or small businesses) to use the success of the first business, grow confident then try to open more of the same.
Running two or more businesses requires a new set of skills. It’s not as easy as it might look and trying to do it without the right set of skills can lead to the loss of all the businesses.
I went and visited Andrew after a little while. He was still working hard; he decorated the restaurant a bit more and was trying out some new dishes.
He was being proactive but I feel that he needed to work on his marketing skills. When you are the owner operator of a small business, you need to be able to work on all the aspects of your business. Marketing yourself and your business is just one of them…
Last time I went to visit Andrew, the restaurant was closed (the patient died) and Andrew was nowhere to be found. I am guessing that he decided to go back to his wife in Australia… Good luck to him and I hope he does well.
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