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MenuMania allows users to contribute different kinds of content, including reviews, photos, votes, quick tips, private messages, and more. These guidelines help us ensure that the reviews we publish are accurate, relevant and fair. Please also read the guidelines below for information about specific types of content.
The best reviews are passionate and personal. They offer a rich narrative, a wealth of detail, and a helpful tip or two for other consumers. Here are some additional thoughts for conscientious reviewers.
A picture is worth a thousand words. You can upload photos to any business listing. The best business photos reflect the typical consumer experience (e.g., what the restaurant looks like inside, dishes the restaurant/cafe offers, etc.).
MenuMania has a handy messaging feature to keep you connected with your fellow MenuMania users. First off, please don't use this feature to harass other users or send other inappropriate content. Second, user accounts are for personal, non-commercial use only. Business owners should message reviewers using their free Business Owners Account.
You can use this feature to tell your customers about events being hosted by your business, special offers and promotions, and other news about your business (e.g. a new menu or location). Please don't use the feature to disparage other businesses, users or MenuMania; request or solicit reviews from users; or respond to user reviews.
Private messaging is often the best way to resolve a dispute with an unhappy customer, but business owners can also address issues publicly by posting a public comment. Don't use public comments to launch personal attacks, advertise, or offer an incentive to change a review.