Love, love, love this restaurant! This is by far my favourite place to eat out. Food is always amazing and most of the staff are very attentive and helpful. I do think that the customer service could be improved especially when it comes to the younger staff. I have and will continue to recommend this restaurant to everyone

Service was non existent.Staff were rude.We had to get up from our meal and get our own drinks from the bar.Pate starter came out on a huge big wooden chopping board Mussel starter terrible.My husband and I had the pork belly,very chewy meat chewy crackling,and two tiny apple crisps that was the entire meal.Friends had tuff raw steak.Waiters didn’t explain specials when asked,specials board was outside so we had to leave our table and go outside to check the specials.Never again will we go there and we would never recommend.

What a wonderful place, tables spaced out so you can’t here what the people next to are talking about. I am so glad my partner and I stopped in. The surrounding are elegant with white table linen and a polished hard wood floor.
The service was prompt and taken unobtrusively, then when the meals came out there was no disappointment there. A generous wine list and healthy bar . We highly recommend and will definitely come back

My husband and I have tried Ambrosia restaurant twice for dinner. After the first time we swore we would never go back because the food was terrible but ended up giving them another go. We were sorry we had. I had the pork belly which was almost inedible. Nothing of the lovely light crisp crackling and succulent meat you get on a well cooked pork belly. I could not even put my knife through the rubbery layer of fat on top.

This is one of the worst restaurants I’ve ever been too. We were four and everyone was unhappy with their meals. The meat was raw and service was appalling. The waiter did not even know the specials for the day.

When I paid for the food they did not even ask if we enjoyed the meals. Go figure!

We came here off the street for dinner on Sunday 5th September 2010 for my husband’s birthday dinner after roaming the street reading menus we definitely thought Ambrosia had a lot to offer for great prices.
We weren’t disappointed.
The service was fantastic. The staff even handled a drunk random man who came in and started singing as he wandered around the dinner tables! they handled that situation absolutely professionally!
the waiter we had recommended an amazing Pinot noir and was attentive and friendly without being invasive.
My husband said his steak was the best he has ever had and he still raves about it to this day!
I had the smoked venison, which, unfortunately was dry and too salty and by the end of the dish I wished there had been more of the delicious sauce to help me eat it.
However, we did tell the staff when it came to paying for our meal that the venison was too dry and salty and they kindly discounted my main meal.
I highly recommend this restaurant and we will be eating there the next time we stay in Rotorua.

We came here while on a weekend away in Rotorua, the menu looked nice when we had walked past earlier in the day so we decided to try there for dinner that night. We walked in about 7.45pm and it seemed fairly busy, I wasn’t sure whether we would get a table but when I asked they had a spare one free, which was great. Service was prompt, we had garlic bread for our starters which was nice, I had lamb for my main which was delicious and my husband had spaghetti and meatballs which looked pretty basic and nothing to write home about but tasted fine. Friendly staff and nice atmosphere. Would go back again

Ate at the begging of feb. Food was good starters were nice and came out after about 15mins. We shared the mussels and they were well presented and taste was good in the white wine sauce. For mains I had the venison and my partner had the duck, both of which were delicious, especially confit style duck. Desert we shared a rhubarb pie and shared a cheese platter can’t complain about either. Staff were good, seemed a little understaffed but young male manager seemed to handle well and recommended great wine. Would dine there again

had pre booked the table for 7pm for 7 people.nice clean restaurant etc. waited 15Min’s for staff to take starter order. then another 25/30 for the starters to actually arrive, which didn’t come altogether so had to wait. very erratic.took a further 10 mins to clear starter plates. then waited a further 15/20 before we actually asked where our mains were. only to be told “they are being plated up next”. other tables were being presented with their mains while we were waiting.by this time it was 8.30pm, so we all got up,complained and left Ambrosia. The staff were inattentive to our needs. not enough staff on.food was ok but the staff/managers need to have crash course in customer service if this restaurant is to survive.

The food was excellent. We decided to be adventurous and try things we hadn’t had before. To start, we split the quail. Delicious! For mains we shared the venison and the duck.

The duck breast wasn’t anything to write home about, but with the honeyed parsnips it was quite nice. The confited leg was absolutely amazing! And the venison… wow. Delectable, sumptuous, melt in your mouth.

For desert we got the mille feuille, which was quite nice. Nothing mindblowing.

The reason Ambrosia gets such a low review is for the service which was atrocious. It wasn’t a busy night, but it took so long between us finishing and them acting on anything. The table next to us had finished, payed and left before we got our mains, and their plates hadn’t been cleared when we left.

Non-attentive staff, it almost required a course in semaphore to flag down a waiter.

But the food, the food was worth it.

Very disappointing after i had heard so much about it. Took foreign visitors for lunch and was served what surely looked and tasted like spaghetti that was days old and not to mention the stale bread. The Apple & Berry Pie was the most awful desert I have ever had!
I will not be going back there