I dined at this restaurant last week with my family and was very impressed. The restaurant had a relaxed atmosphere and the decor was beautiful. Service was fantastic – friendly and efficent. We jumped straight to mains and found the ‘design your own meal’ concept great, especially as some members of my family are very fussy! Meals were cooked to perfection. I had the venison with potato gratin, vegetables and plum sauce – meat was cooked to perfection was obviously very good quality, presentation was simple yet effective. My family agreed that the food was superb. For dessert the majority of us had the chocolate fondant, a great choice, it was cooked perfectly! A restaurant definitley worth trying!
One of our children has multiple food allergies and the Chef was willing and able to accommodate his needs. The waitress came out and went through the menu and he was over the moon at being able to eat out.
Your attention to detail was greatly appreciated – he’s running around with no itches or ill-effects which is basically unheard of after eating something from a restaurant.
The other little touch which didn’t go unnoticed – our middle son is unwell and has just spent almost a week in hospital – he was getting pretty peaky by the end and asked for a cup of hot chocolate which, without asking for it, came in a wee cup which he could quietly drink and finish which made him feel proud and pleased that he’d eaten something (and finished most of it with a bit of outside nibbling from big brother) from every dish.
So – thanks so much for all your help and for making this birthday lunch both possible and a happily memorable event.
The Artisan had a very relaxing atmosphere. The service was friendly and helpful and it was a bonus to get a free dessert because of Wellington on a Plate. The lamb was delicious although I would have liked it cooked slightly longer and the sauces that went with it were yummy. I want to know how to make the lemon sauce- it was so tasty. The rhubarb and ginger crumble was pretty tasty too. My partner had the scallops entree and wild pork main that was cooked to a tee. The apple pie, sour apple sauce and lavender ice cream was pretty special too. It was a great evening!
My partner enjoyed a very lovely meal here on Saturday night. Great friendly and informative staff! Beautifully presented and delicious food and all round excellent experience! Loved the concept of building your own meal with sides and sauces.
The cosy and intimate restaurant was nice on a typically evil Wellington evening!
Would return here in a flash. Thank you Artisan!
Our family dined and stayed at the Bolton Hotel on Saturday night for a bit of a winter treat…and what a treat it was! We thoroughly enjoyed a 3 course meal on Saturday evening. I had the fish of the day – beautiful, my husband the Beef Wellington which he loved and my daughter the vegetable strudel which she really enjoyed also. I liked that I could tailor my meal to my own taste with the many options available – great if you are a bit fussy! I have to admit we were all fascinated with my daughter’s chocolate fondant dessert and a bit jealous, even though ours were sensational. The atmosphere and staff were great, food service excellent and timely. Breakfast the following morning had so much on offer, enjoyable friendly and relaxed. Thanks so much!
My wife had the scallops (delicious), venison with gratin potatoes (lovely – her words, not mine), and chocolate fondant (the highlight for her). I had the chicken and mushroom fettuccini (OMG, supreme awesomeness – had the small serving, would choose the big size next time), rack of lamb with garlic mash (very good – but for the price, should’ve been bigger) and the granny smith and raisin pie (delicious).
Our only issue is the time it took to get the food out. There were only about 10 people in the place but you would have thought it was packed and the chef’s were run off their feet trying to catch up. This is where the attentive service came in, there wasn’t a lot else for them to do and we were just sitting there…waiting a long long time. This was not good.
Once this is addressed I would think this will be a very nice place to eat.
The 3 of us ate at Artisan last night. It is a nice warm atmosphere, spacious and low noise level. The waiting staff are warm and friendly. But I am afraid it is about that is all I can (nicely) say about this. We ordered bread and the Pulled Wild Pork for starter – was at least 30minutes before this arrived after ordering. 3 mains ordered (1) duck con fit – not crispy at all and did not finish (2) my son ordered the razorback pork – dry & tough! he could hardly get his knife to cut this and only finished it because he was hungry (3) I ordered the grilled sirloin (medium rare) – it arrived well done and was not possible to finish.
I fully understand that occasionally it goes wrong – but for someone to serve this load of rubbish up to us could only have held us in contempt. I find it hard to believe the person did not know they were putting a well-done steak on the plate??!!
I would have complained and sent the steak & the pork back but we had to wait close to 90 minutes and not prepared to wait even longer. Paid the $188 and ran as fast as I could.
Had a wonderful lunch here the other day. Have eaten at the hotel on previous occasions and I really like the new decor. The service was friendly and attentive and the food was great!. I particularly liked the venison which was fantastic. The menu is almost understated – not too wordy as menus can be these days – so when my meal arrived I was really very pleasantly surprised. I will definitely come again!
My husband and I came to Artisan Restaurant + Bar about two weeks ago. We did have some reservations about dining here as we had a bad experience about two years ago when it was called Bisque on Bolton, however, we were absolutely blown away by the service and the food at the newly re-branded restaurant. I had the prawn entrée while my husband had the scallops to start. Both of which were very yummy! For our mains, I had the venison while my husband chowed down the rib eye which in weight is 450g. Both our meals were cooked to perfection. To finish we shared the chocolate fondant, which was very decadent but not so rich that it ruined our meals. The service from a young blonde girl was just outstanding. Her knowledge of the menu and wine-list really stood out when she helped us decide our sides, sauces and wines to match our meals. Many restaurants could learn from this place, not only in how to cook good food but how to give great service without being over the top and intrusive. Only one thing that really got to me was the female receptionist who took our booking was very abrupt and boarder line rude. I do wonder weather the hotel and the restaurant are in sync? Other than that, this hotel restaurant is just great. We will be back.
Stayed at the Bolton the weekend of the rugby. Popped in to the resturant on my way to the stadium. Best steak I’ve had in a long time. Love the menu layout and the make-your-own style. Friendly staff as well topped it off. A++ team. Keep it up
Dined here Monday (23rd). Restaurant wasn’t too busy, so service was very prompt. Meals were excellent. My venison main was cooked exactly how I wanted it. My wife’s sword fish was quote “delicious”. Desserts were really well priced for what we got. Overall extremely happy, and will be back for seconds!
I went to Artisan for dinner, I had to wait a little longer than I expected for my table but it was well worth the wait.
The food was excellent, started with the venison which melted in my mouth followed by the eye fillet which was cooked to perfection. For dessert I had the chocolate fondant which was presented beautifully and absolutely delicious.
The atmosphere was friendly and relaxed and the decor very tasteful, staff were tentative but not intrusive. A lovely evening, I will be back!
My partner and I ate here for dinner and were extremely disappointed. The staff were unhelpful, bordering on rude, and the food was decidedly average. My main course did not match what was described on the menu (my chicken was supposed to come with mushroom sauce but instead came with a lump of butter on top). There was no apology for the mix up and the missing ingredient was only brought out when I had almost finished eating. In addition to this, the crockery was unclean. On the whole, this place had a very amateurish feel to it. I do not recommend dining here.
Love the Bolton but was very disappointed this time with the quality of the food and the service at their new restaurant. Did get a discount for the poor food – but filled in a form outlining my concerns and no response yet. 2nd rated hotel on Trip Advisor in our capital city – they need to do better and fast.