i have been to breakers twice and overall i have had mixed experiences. overall its not too bad. The meals seem to take a while to prepare but the quality of the meals ar’nt too bad. The prices are reasonable but could be a bit cheaper for the quality of the food. the staff come across as friendly and the location is great

I have been to Breakers probably 6 times max and I never have enjoyed eating there, the food is as if it’s out of a box, not presented well and over priced for the quality of their food. The service is completely rude and unprofessional. I think the owners have given this place a bad look. It looks like a really nice place to eat until you order and wait nearly an hour for something that you could have made at home in 10 minutes.

I visited Breakers today against my better judgement, that their service would be different to my experiences at other Breakers cafes.
Alas I was disappointed, I ordered a Big Breakfast and a cup of coffee extra hot. That was at 11.00am, after 10 minutes I had to ask where the coffee was only to be told they had forgotten to make it ???!!!. To their credit the coffee was as requested HOT as I wanted but it took 35 minutes from ordering before the Big Breakfast arrived and that was a complete disaster. The eggs were overdone and cold, the sausage was in two pieces and well done, the tomatoes were cold, the bacon was cold, although they managed to get the mushrooms and hash browns ok. Not the experience I was looking for.
I didn’t complain to the senior woman at the time as she seemed to be more concerned to be connecting to whanau. I see that Breakers in Gisborne are seeking a chef. I would suggest that they need far more than that.

Went to Breakers for a family outing on the 19th Jan @ about 7.30pm and how disappointing it was. Starters took 20 minutes and weren’t that great, will never order the crispy mushrooms again they tasted like balls of salt. When we received the mains I ordered the seafood basket and there was no real seafood on it all deep-fried frozen stuff.
Staff were very very laid back to the point they were ignoring customers to chat to each other.
When paying for the order which was over $90 we told the manager that we weren’t happy but nothing was done.
Luckily the kids enjoyed their meals but how can you screw up hot dogs and nuggets.
Training is needed for these staff.

We mistakenly ate here on the 11.01.2013 at around 2pm. Honestly I would rather have gone to McDonald’s. The food was average my sons Nuggets tasted like they had suffered freezer burn and my daughters hot dogs were tiny for the price you pay, My Thai Beef Salad was just salad hardly any meat at all but drenched in dressing which had grit in it, My wife had the Diane the sauce tasted burnt and again grit in the salad – how hard is it to wash lettuce.
The lady in black that served us looked as though she had been eating lemons so sour faced and not pleasant to deal with once our money had been taken that was it no one came back to check meals or even ask if we wanted dessert or other drinks.
There were staff standing around doing nothing which tells me Management is lacking something.
My friends had referred us to come here as they have been coming since it opened but even they have made comment that things must be different as their last couple of visits have been shocking as well.
We did not want to make a fuss at the time but we paid $55 for meals and drinks we did not enjoy at all.
We always give a place a second chance so we will be back but if we experience what we did on the first occasion we will not be back and I think our friends have had enough too.

Hi there. Well what can i say about breakers gisborne. I believe things have changed down there since the new menu was introduced, whoever made that decision should have really thought it through as what might work for other places doesn’t seem to work for this town. The whole fun in the air atmosphere has gone and it seems staff just look strung out and unhappy, my family and i loved going here but NOW due to all the changes and the lack of happiness we dont enjoy our time there now. The food depending on whos cooking is wonderful but other days its debate able. I feel management need to do something about their unhappy non chirpy staff as that alone is enough to scare customers away. We have had restaurants in our famly for many years and always found we were all the more productive when we had happy staff not stressed. Happy staff = happy work place= happy customers. We did have the pleasure of meeting one of the girls from out the back our last visit there lovely lovely girl, Dee i believe her name was. She is a gem and would like to thank her and the duty manager at that time for making us feel welcome and turning our dissapointment towards the changes into a more pleasureble exsperience.

I guess I must be a little old fashioned because for some reason I thought roast meals were meant to be served hot, but I guess in the 40 – 50mins it took for the meal to finally be served it did allow the baby carrots and peas to defrost – that’s a good thing! The packet mix cheese sauce and gravy covered the paper thin slices of meat nicely.
It’s an understatement to say I was a little disappointed with my lack lustre meal. Frankly, hospital food looks like a gourmet delight compared to the “meal” I was served and yet my other dinner companions thoroughly enjoyed their fish n chip meal. I enjoyed the wee morsel I had of it too, it was warmer than the roast.
My piece of advice should you ever go to this establishment is to either walk out and go to Lonestar or to only order the fish n chip meal. The only other thing I can comment on are the staff, they are friendly but could use a little more training.

Gisborne Breakers is by far the best Breakers Restaurant. We love breakers the staff are awesome meals are great for the price of them and the atmosphere is buzzing.

Reccomend to all ++++++++++++++++
:)

Loved it went there twice yesterday once for lunch and them for dinner was the best experience I’ve ever had at any breakers. Was there last year and was so let down I thought I’d never go back. But going yesterday was a total turnaround. The food smelt beautiful looked
Beautiful and tastes Devine. Well done to the kitchen staff for such a remarkable change. Will be back for lunch today. I have to say I think I’m addicted i go to Breakerz everyday that I can now and have not been disappointed. People are friendly and the food just gets better and better. Totally love it. Good job guys I’m inlove

Not recommended! Food and service is appalling! My dad spat out a mouthful of small stones and mud from his salad, and my mum too. No dressing to speak of with all the salads served. My hubby ordered a 200g steak but was presented with one maybe half that size .There were at least two or three fish and chip meals ordered and they all had different amounts of fish. Long waiting time for meals considering the restaurant not even half full. The duty manager when I went and complained seemed to not have much to say. Useless. Compared to other Breakers Restaurants which have been great Gisborne is just not up to standard. Left feeling ripped off!!!