Auckland City 09 828 1878
- Mon – Sun 7am – Midnight
- Price Range: Cheap, Under $15
- Takeaways: Yes
- Meals: Breakfast, Lunch, Dinner, Late Night
9 Reviews for Carl’s Jr.
They put down leaflets with promotions of the various things you can get (a burger for just 5 dollars) so naturally people are flocking
I got a new guy, he didn’t know how to take my order or what I wanted (he actually told me, I am new here) he had to ask
Then the burger was cold! cold! (3 kings burger king styles cold) the bread looked as if it was crushed by a rhino, and the overall burger was as if it was lying there for days or hours I don’t know
so I take a “suggestion” paper (complaint paper) write down exactly my experience saying that the burger was cold (the girl there, attractive actually, dark skin, Maori or Indian not sure)
takes it and says I’ll take it for you (supposed to be anonymous) I think she read it because she was eye balling me as I was walking about
but I come up to another guy (I think it was a manager) he was talking my order (as the other guy was new) I tell him that I wasn’t too happy and that the burger was cold and that’s why I wanted to order another one (for 7.90)
And told him to please tell them (chefs) to make sure this time its hot – he told them to make sure its hot, IT WASN’T!
It was warm at best – its like everything else they took out of the fridge!
So I take another “suggestion paper” (complaint) write “unbelievable” saying that I just bought another burger and it was only slightly better
I put it into the “suggestion box” (complaint) and she saw it and was eye balling me as I was walking out
I come up to a person of Asian decent in a car with a girlfriend (he was getting in) and I asked him “was your burger hot or cold?” he laughed and said “it was very cold” I said “I wrote two complaints!” he and his girlfrieMorend were laughing and as I was ridding away I was being eye balled by this attractive girl…
I came home wrote a third complaint (everything cost me 17.40) and I now regret going there (its somehow my fault…)
Where is that film where he totally lost it (Michael Douglass) in a burger chain – don’t you just wish that somebody would do that
Its a mis rep at best (I don’t think anybody cares either) – they will start caring once I stop going there (and other people) and they will wonder why their business is not going well, BECAUSE OF COLD BURGERS and astronomical prices (I couldn’t understand whether it was inflation or just them)
COLD BURGERS (give me my money back) + hunger = machine gun
UPDATE: manager rang up in a few hours, trying to explain that they didn’t do something (they didn’t reheat the lettuce or something, I couldn’t actually understand (he had an accent as he was a foreigner, which is fine, but I didn’t understand why it was cold) – something to do with room temperature and if they start grilling everything else its going to be crispy (but its still cold)
They offered me a 10 dollar voucher to the address provided (how is that going to make the burgers hot?) I don’t think I’ll take it as overall the experience wasn’t very nice (he said “they were sorry” at the end, not very believable but at least he made an effort)
Nice guy, hard working staff, burgers are cold! (so she did read it and she was eye balling me! Got a call an hour and a half after I got home)
Not sure why reviews have gone so wrong…Will try it again soon!
Wait time: 4/5
Food Quality: 4/5
Food Quantity: 4/5
Price range: $10+ pp
Visited March 2013
1. They got my order wrong
2. Instead they gave me a terrible burger filled mostly with melted processed cheese.
If you want a legitimate fast food burger, I suggest you go to Wendie’s because they serve fresh food unlike Carl’s Jr.
I don’t think I would feed what i got to my dog.
Visited September 2013
Visited March 2013
It was unbelievable how poor customer service they provided.
Drove thru to order the mushroom burger combo, staff did not even greet us when we arrived at the payment cashier but just gave us the efpost machine…. ridiculous!!!
After I entered my pin, she was chatting with another co-worker….so poor customer service!!!!!
Her name was Shana or something like that, Indian lady who worked on today shift (19 Jan 2013 at 5pm).
Then I went home to taste the burger…..found out it was tasteless….not sure why….
Even MacDonald’s provide much beta services and better burger than this burger chain!!!
If you are thinking about having burger I would suggest you go for “burger fuel”, higher quality burger and excellent service!!!
Unless you don’t care and just want waste your $$$$ with that kinda poor service or food….