Chand Indian Restaurant
- Price Range: Cheap, Under $15
- Alcohol: Beer, Wine, Spirits, Cocktails
- Good For Groups: Yes
- Takeaways: Yes
- Takes Reservations: Yes
- Dietary Restrictions: Vegetarian
- Wheelchair Accessible: Yes
Chand Indian Restaurant – Rothesay Bay Restaurant
15 Reviews for Chand Indian Restaurant
At 7.35 our mixed entree, with only the samosa tasting resonably freshly made, arrived. Once consumed our plates sat in front of us for 15 minutes until the waiter cleared the table and asked if we were ready for our mains. Half an hour later they hadn’t arrived, nor had anyone to ask if we would perhaps like another drink.
8.20 I went back to the bar/service area and said we had to leave by 8.30 as one of the family had to go to work. “They’re coming now they said,” but by 8.30am they still hadn’t arrived. In the end I complained about the appalling service – three waiters for probably 100 or so diners, and we asked that they be put in takeaway containers, and paying the $73 we walked out without an apology or even an acknowledgement from any staff member, who obviously didn’t give a damn.
Actually our takeaway food was reasonable though very pedestrian, but I’d truly rate Chand as operating out of its depth. I could forgive the plastic chandeliers and the faux decor, but the service here is unforgiveable.
Would definitely return even though we live in Browns Bay and have 2 other Indian restaurants in Browns Bay to choose from – a great night had by all.
Visited October 2012
Expertly managed and the waiters always have a smile – unlike many other restaurants. So congratulations to all of you at Chands !!
The service is also very g good. A great improvement from when they had the 15 year old school girls working here doing the waitressing – they forgot orders, meals often coming 10minutes after the rest of the table had finished eating, were rude and disinterested and and once spilled a whole dish of butter chicken into a friends handbag! The waiting staff now are attentive, friendly, knowledgeable about the menu and food and up for a joke.
The manager, as well as some of the staff, know the regulars by name and always asks what we and the family are up to.
They are prepared to go the extra mile – on one occasion a toddler was sick over his dad as well as the table and restaurant. They were there to help out immediately, clean up and even packed up all our food to take home – no funny, disgusted or annoyed looks or comments – which granted the circumstances, I myself would have found hard to hide.
The only complaint would be that on last months visit I was informed that the waiter could not explain what ingredients were in 2 of the cocktails on their menu as he was too busy! I was a little speechless and ordered a vodka orange instead to which he replied he would only be able to deliver this if it died down a bit and he had time – which was a little weird. I thought I was there to receive food , drink and service and in return leave my hard earned cash. In the end I did get my drink. I guess everyone has their off days?!
We will still defiantly be back as it is a value for money deliciMoreous and fun experience.