21 Reviews for Denny’s
December 2013: Returned to Denny’s a few days ago to try the Hobbit meals – there isn’t really much about them that is specifically Hobbity, but they are quaint. I had the ‘Dwarves Roast Turkey DiMorenner’ which consisted of slices of roast turkey, cranberry sauce, mashed potato & gravy, broccoli, carrots & stuffing (you had the choice of potato/gravy & veges or salad & chips), served with a garlic bread roll. It wasn’t any different from any other roast dinner but was very nice & filling. I also had the Bard’s Pumpkin Pie milkshake – sounds terrible but was delicious (photo added). The Hobbit menu includes a Build Your Own Hobbit Slam that has choices of Honey Cake French Toast, Sweet Potato Pecan Pancakes and a Hearty Breakfast Sandwich. There’s a spicy Smaug’s Fire Burger, and Radagast’s Red Velvet Pancake Puppies. There is also the Hobbit Hole Breakfast, Bilbo’s Breakfast Feast & Bowman’s Brew Pumpkin Pie coffee. I’ll comment on these if/as I try them. The novelty of it appeals to me but it could be done a lot better.
Visited November 2013
Visited August 2012
Overall truely disappointing – all I can assume is that if you’re hungry enough to order more than a burger, maybe the quality’s better? Otherwise I can’t see the point.
My only complaint would be the ten-minute wait for a cup of filter coffee. I knew they weren’t brewing a fresh batch, because I could see a full pot on top of the dripolator behind the bar. I’m assuming there was plenty of top-up/restocking to do in the bar/dessert area, hence the delay.
Finally, a more streamlined system for those where some are eating from the breakfast buffet and others are choosing from the menu would be nice. I understand it would be very easy for customers to wolf down huge amounts of buffet food and then disappear without paying, but unless everyone in the group is there for the buffet, this ‘pay for the buffet now and the rest later’ thing creates unneccessary bottlenecks at the front door.
Food is absolute crap, twice and on two different occassions our food have come out with bits of plastic in them which only suggests that the food is frozen and processed (go figure) and then on both occassions when I asked to speak to the Manager, all I got was a rehearsed apology and nothing else .. not even a free soft-drink or a 1% discount to say the least!!!
Will never go to this Dennys (or any other Dennys again) and will be sure that I tell all my friends and family the same!!
And according to the other reviews on here that date back almost 3 years ago .. heck … not much has changed!!
Hope it gets shut down by the Health Department soon and a decent family pizzeria goes in there … but hopefully not a another bleepin chinese restaurant .. shucks .. theres enough of them in the Centre!!
It’s an ok place for what it’s there for.
* Waited long periods of time (15-30mins)before orders were taken. Don’t bother pushing the button for service, I pushed it 10 times and still didn’t get a response.
* Waiting long periods of time for food to arrive (20-40mins). Order your food the day before if you want it on time, I guess this is why they are open 24-7.
* Don’t bother giving feedback to staff – they only care about the end of their shift.
Denny’s get your staff trained in customer service. The least your staff member could’ve said is “I’m sorry to hear that!”
The prices are way to high, considering the quality alternatives in Porirua. Dont fall for the marketing hype. Find a good local resturant and avoid this place.
If you sent back what you ordered then you would be there all day as all the food is poor.