I eat takeaways from Fatimas Takapuna about once a month. They do a great Lamb Pita (Gluten Free available) and also cater well for the vegetarians in the family with thier Falafel and Hommus choices. They also have great coffee. This is affordable and tasty fast food and with alot of options not deep fried its not too unhealthy either. They always employ young people who obviously dont have the life skills to give great service but I have never experienced the rude service described by other reviewers. This is probably a minimum wage job so only attracts inexperienced people. The size of the GF Lamb Pita is a vast improvement on the one I got from Fatimas in Ponsonby (that was nothing short of a rip off).

Hygiene certificate was not displayed (must be ashamed of their grading)

The service was awful, as the staff were very unfriendly. Waited for aaaaaaaaaages for the food to get prepared (only 2 chicken shawarma’s were ordered) and they were not busy! The shawarma was a tiny burger bun stuffed in yukki overcooked bad chicken pieces absolutely drowning in yoghurt and bbq sauce. DISGUSTING. We paid about $20 for two gross mini burger\kebab thing. NEVER going back there again.

Awesome food – incredible have been going to the Ponsonby Branch for years. The selection is great and I love it every time. The Koftas are loved and adored Ponsonby wide. Which sadly cant be said of the service. They seem to specialise in employing really rude people who cant crack a smile and give the impression they would rather stab you than service you. In the 7 years I have I been there I havent had one smile or kind word. Lucky the food is amazing eh?