Where do I start…unprofessional, disorganised and poor customer service. They were out of printing paper, so we had to go down the street to get cash out. I would have been happy to do this if the staff were apologetic and polite – but they were just plain rude. I would have left at that point if the people we were with had not already just paid and ordered. Secondly, the one thing on the menu I wanted to order – they were out of. So I opted to only have a juice; ordered a cranberry juice and watched a supermarket cranberry juice being poured into my glass. I then discovered that the glass was not clean as there were floaties on the top of my $4 glass of supermarket cranberry juice. I must say that the food tasted good so it is a shame that they can’t get everything else right. We felt as if we were a burden and that our custom was not welcome. I will not be going back.
I have just had breakfast at Figaro’s and it was a joy to see happy staff doing there job well. The breakfast we all had was tasty and served hot. I would like to thank the Figaro’s staff for a great start to our morning. ( the pancakes where best I have in a long time). Danny