One positive aspect – the food was great! Unfortunately the service let this place down. Apart from being served by 3 different waitressing staff, they had limited knowledge of the menu and ingredients. One staff attempted to guess what ingredients were in a particular dish before I asked her to find out. Another didnt know if a dish had dairy products in it. After asking if there were any specials, we discovered there was infact soup which wasnt written on the menu (once we had ordered). Three items on the menu were not available, but we werent told until the waitress returned to inform us. I would have thought being a potentially busy night for Mothers Day they would have ensured all stock was available. To top if off – if we wanted to choose another flavour of gelato (as the menu option wasnt available) we had to walk over to the shop ourselves and find out! In the end we all declined ordering desserts. A nice touch provided a free muffin for Mothers Day to the Mums which was delicious, shame this wasnt also provided as an option when we were considering desserts.
Overall, very disappointed but the tasty food saved the day and will give it one more chance with the hope service has improved.

Walked in with my son to get a quick takeaway lunch. Was greeted by a nice friendly girl who went to serve me but lady at the the other till said she would serve me. I then received No welcome from her and she went to charge me for the choc bar in my hand. I then asked for 2 ham n egg sandwiches and 2 slices, she hurried to do this, saw them coming on a plate and said sorry they are to takeaway, she then rolled her eyes, forcefully put them in bags and very rudely said $19.50. Not only did I feel like an inconvenience, the value for money is terrible! And both my slices were dry corner pieces!! Will never go there again, a shame as the venue was beautiful. Consider some customer service training for your staff!

My wife and I have become regulars here. We thoroughly enjoy the food, and the coffee is always a treat to our taste buds. I have found the staff to be friendly and professional. I recommend these guys highly.

Ive always loved Flavour Bistro but hadnt eaten here in a long time. I recently ordered lunch and a latte.I would rate the bacon penne pesto pasta a 1/10 it was extreemly bland and for $10 I would have expected better. It needed a ton of salt and pepper and it had heaps of oil at the bottom of the bowl. I was so starving that I ate the lot but it was very dissapointing. The coffee was only warm and my table had no sugars, salt or pepper. I had to get my own from another table. The waitress was quite rude and very abrupt in manner.

Often come here for brunch, the Eggs Benedict is probably the nicest one in Palmerston North and the staff are super friendly.

Coffee is never hot enough. The place has a lovely feel, and beautiful atmosphere. Food is good. I once got something specially made for me on Christmas Day which was a lovely treat. Chefs do a great job, but the waitresses, and girls behind the till are very disappointing. Mostly unfriendly, but they usually make you feel as though you are a burden. Great pity, because the place is lovely otherwise.

Been here a couple of times for breakfast recently. Flavours has a $10 breakfast menu with various options. From this menu, you get your meal plus a hot or cold drink for only $10 – which is great value. Our meals have always come out in good time (there is never more than one other table there when we dine in at 8.30am anyway). The meals are generous for $10. I always get bacon (2 rashers) with scrambled eggs and toast (2 pieces) plus a hot chocolate. A really cheap, well made, filling start to the day! The only grumble I have is the service. The girls could be a bit more welcoming and ask us how our meals are going, etc. We sometimes feel like a bit of an inconvenience to them. We will keep going back though for the $10 breakfasts.

I decided on this restaurant for my graduation celebration following the ceremony due to the fact that a couple of years ago we had a pleasant experience there.

We booked several weeks in advance to insure the seating we needed for 8 people.
On arrival we were asked to wait briefly and were then shown to a by far substandard table that was about half the size required for comfortable seating let alone eating. After complaining that this was unacceptable especially seeing the main restaurant was empty and we had book so far in advance we were reseated at a larger table.

To sum up the rest of the experience the service was sub par and unprofessional with a waiter leaning over someone to reach across the table to place glasses. We were not served by one waiter but 4 and only then to get orders and this was in a very impatient manner that made us feel rushed. The food was good but not good enough to cover the largely unprofessional service (or lack of it). These people were not rushed the place was only half full.

I would not suggest this to place to anyone who wants a nice evening.

Nice place to dine, relaxed atmosphere. Safe menu with thai twist. Reasonable prices and prompt and friendly service.Wine list left room for improvement, but excellent cold beverage selection for a restaurant. Overall pleasurable experience.