Fuego was recommended by a family member after they had great experiences with the food, so when the a deal voucher came up online we thought it would be a great opportunity to try it out. We had problems from the moment we walked in. Everything many of the other reviewers have said regarding the service are unfortunately all true. We had some diners with us who had been before and enjoyed it, so this was especially disappointing for them as they had a point of comparison. It seems that if you are a customer and paying full price for your meals, the service is great….if you have a deal voucher, the service is appaling. I thought the idea behind these vouchers was to attract customers to your restaurant and then have them return as happy full paying customers! The food was very nice and we would have happily returned and paid full price for our meals, however we would now rather spend our money elsewhere and get better service. Our waitress was “chilly” from the beginning and although we were the only customers in the restaurant, our mains and desserts took 2 hours. One of the chefs did have time however, to talk about who had hit on them that week and we could hear their conversation from the other side of the room! Very unprofessional. Fuego has a lot going for it with lovely decor and good food, however they are let down by unenthusiastic staff (I am sure it isn’t all of them, but judging by these reviews, there is a common theme) and a bad attitude to their customers. We won’t be back and neither will our friends and family…but something tells me they won’t care anyway.

Went here last Friday with a couple of girlfriends, was sceptical as had read previous reviews but we had a great night. I had the mussels and vegetable stack and both were delicious. The service was great and good wine selection too for Sav Blanc. My husband and I returned on the Sunday for a big breakfast and it was amazing, best big breakfast we have had in a long time. Awesome work Fuego, will definitely by returning again soon.

My local bar and restaurant, can’t believe some of these negative comments. Maybe some customers should leave their “attitude” at home. The staff are always friendly and go the extra mile.
Food is great, beer is cold, staff excellent.
My friends and I will be back next week.

Great food tonight (7/2/13) but very unfriendly service (it seemed we disturbed our waitresses pre service chat with other staff and were punished with borderline rude service there after).

My husband and I dined at Fuego last night and I have to say that it was a disappointing experience. Firstly, we had to wait 45 minutes for our entrees – apparently there had been a ‘mess up’ with our order. They finally arrived just as we were discussing the option of walking out.

The food quality was a pretty mixed affair; my entrée was the popcorn calamari, the calamari was well cooked and tender but only about 6 pieces around a big pile of salad, the sauce was pretty bland and I’m not sure what the random cloves of roast garlic were doing under the salad. My husband had the pork belly which he said was nice but his salad was looking and tasting a bit old.

For mains I had the fresh fish of the day, which was Hapuka and my husband had the lamb rump. The Hapuka dish was generally pretty bad, the fish itself was surprisingly tough (not sure how they achieved that) and I ended up leaving about 20% of it on the plate. The filo wrapped spinach and risotto was really sweet and tasted more like rice pudding which was weird and the tempura vegetable – I think it was fennel bulb but I couldn’t remember and couldn’t tell because it was primarily just batter with possibly a slither of vegetable. On the flip side the lamb was cooked very very well, was tender and tasty, however this was let down by the sauce and accompanying vegetables which were a bit bland.

We did not even consider desserts.

Suffice to say we will not be going back, the food quality is too hit and miss and at the prices Fuego are charging I know I can have a better experience elsewhere for similar money. This is a shame as Fuego is local to us.

Fuego has been my favourite restaurant for over 3 years now. The food never fails to impress and for the price you couldn’t ask for more. If I’m honest the service in past has been a little slow but this seems to have been addressed. That said, I go to a restaurant to eat and enjoy quality time with my wife and for me there is no better place. So unless Fuego shuts because too many people give Fuego a bad name as they didn’t like the voucher they received or didn’t receive, I’ll keep going there for many years to come.

22/12: I thought a gift voucher for my mum would be a nice idea for Christmas as she has been to Fuego before and loves the food. I rang to check you had gift vouchers which you did. I drove across town only to be told at the counter that you had none left !! Thanks for nothing….literally. My business has now gone elsewhere where they do have gift vouchers available.

Update 29/12: Dean believes at the time I rang the restaurant, there was nobody there and did I ring the right place. As I didn’t mention what time I rang, how would you know ?? Your hours do say you open from 11.30am, I rang at a few minutes before 12 (the phone rang for ages) and I walked in approx 12.30pm. I used the phone number listed on this site to ring as well. I DID ring the right place and I DID get crap info from the lady who answered. Fact !! End of story.

Meal great – atmosphere great and no complaints.

Thanks for a cool evening

I’ve been to Fuego 3 times now and every time the food and service was EXCELLENT.

Unbelievable that the place only averages only 3 stars on here really.

I’m happy this place is just around the corner from me.

My husband and I dined here last night for his birthday. We have just moved to the area and wanted to try somewhere local – we nearly didn’t as we had read a lot of bad reviews on this site!
We were pleasantly surprised! The food was delicious, the service was great and the atmosphere was wonderful. We were seated at a nice table right beside the beautiful fireplace, our mains arrived at our table 15 minutes after we ordered! and the staff (two young guys) were very friendly and professional.
We will definitely go back again

Had a lovely meal here on a wet and miserable Sunday evening to celebrate my boyfriend’s birthday. I had a steak, while my boyfriend had a chicken dish, both very well presented and delicious.

Had a lovely meal at fuego last night. Staff friendly and helpful – will be returning again soon.
Reading other peoples reviews complaining about deal vouchers – why don’t they just read the conditions before buying or redeeming. Really expecting to get three meals free in one sitting is a bit much!! Fuego would soon be out of business. The conditions on these vouchers are there for a reason.
We had always found staff to be pleasant and helpful at Fuego -would recommend to others give Fuego a try!

A warning about using vouchers for this place. We have eaten a number of times at this restaurant as it is our “local”. We have taken others to eat there including some big groups. A while ago my husband and I joined their birthday club and duly received a $20 voucher each. Separate to this my daughter got a deal voucher for 2 free main meals. They all had to be used this week and hers could not be used Friday or Saturday night so we went tonight together. Called some friends to come with us and we also had 3 children…so had a table of 6 adults and 3 children. Meal took a while to be served but food was great. When we went to pay the bill we were told we could not use both the deal voucher and $20 vouchers as we had sat together at one table. Apparently this was a condition of the deal voucher. For goodness sake – we took an extra 3 children and 2 adults with us….guess we could have sat at different tables and ordered separately…but really!! We spoke to the manager but she would not budge. Very bad form, Fuego. It would have been worth allowing us to use the vouchers for the ongoing business you would have gotten from us and our friends. We will not be back and we will take our friends elsewhere.

I ate there last night with friends, a main, then a dessert that was returned to the kitchen. It was the bread and butter pudding, which took 20 minutes to be tabled and then it was dry with little flavour. The kitchen staff asked me if I would like to order something else but I said no thank you. They did not seemed overly concerned that the dessert had been returned at all. I was quite surprised at their reaction. The pizza I ordered had a base doughy. obviouly undercooked. I did mention this to the waiter. The wait to have the meal tabled was so lengthy.

I had two friends with me, disappointing meals with an overcooked pork belly entree. The fish of the day was thickly battered with three huge pieces piled on the plate. Quantity v Quality with a not so wonderful side salad, for $27.00?? The service was extremely slow, you had to ask for cutlery, napkins, salt and pepper, then we had to ask again where the water was and our drinks. It was an extremely long wait. We sat in the side bar area to watch the rugby. More wait staff would have assisted in the wait time. We had a lovely young man serve us toward the end who was excellent, he had only been working there three days.

Just had a meal at Fuego 01/08/2012
Went there a couple of months ago and the meal was to die for, this time the other way around!
We both ordered the same as last because it was so yummy
Both of us were very disapointed.
The staff member asked me how our meal was when I went to pay, my reply ‘Have you had a change in chefs?’
Her reply ‘no, we just changed the menu’.
My meal (Cabonara) wife meal (Fish n chips) ate around 1/3 of meal, couldn’t eat much more, sorry Fuego, what has changed in 2-3 months????

Have just had a deal voucher meal at Fuego. It was tasty and delicious. I had Fish of the Day, the other meal was Pork Belly Both beautifully cooked and very well presented. The Staff were very attentive and polite.
A very nice experience. Will certainly return.

Went here for brunch after buying a voucher on one of the deal websites- it was really underwhelming. Such a shame because the restaurant is so nice. The staff however are helpful, and lots of parking, but a bit out of the way for us anyway, just wanted to try something new. Breakfast was quite greasy and bland.

The food was okay, but the service was beyond ridiculous. It would put Fawlty Towers to shame. One member of staff slagged off other members of staff to us, and made me feel like I was a great inconvenience because they had forgotten my coffee. I needed gluten free and so asked the waitress what was available, she went to the chef and she came back and advised me the couple of mains that were. I asked about entree’s and she said, ‘well, the chef didn’t mention them so I guess there aren’t any’. I had to ask her to go and check again, and then was advised that there were options available. We were given coffees for another table, which were then taken away again. After 3 attempts we finally got the coffee order right. We were only served drinks upon arrival, the rest of the time the men had to visit the bar to get them. Our coats were taken upon arrival, and then couldn’t be easily found at time of departure. When we went to leave, the Maitre’d asked how our evening was and I said that we had lots of issues with the service, and could I please have the email address. I was supplied with this. The next day I emailed the multiple issues we had with the service, and my email was never acknowledged. We will NEVER return to this place under current management, if ever.

I booked a table for 4 of us on Saturday 23rd March at 6.30pm. At first, we almost didn’t book at Fuego due to some of the comments made on MenuMania. We have never heard of Fuego Restaurant nor being in Rototuna area in awhile so we decided to go anyway. We had two of our friends from Auckland visiting for the weekend so we decided to take them out for dinner.

Wow, what can I say. From the moment we walked through the door, the bar was packed and the restaurant area was starting to fill up and this was around 6.40pm (10minutes late). We were greeted at the front desk and were immediately sat down to our table that was already set for us. Our waitress was very friendly, welcoming and not over the top. She did a great job.

We did not know what to expect but we were pleasantly surprise how spacious the restaurant was.It was fantastic how they separate the bar and restaurant.The only problem was it was a bit noisy but it was a full bar/restaurant that night, so i kind of expected that anyway. The restaurant was simple, clean, had a really good vibe and very comfortable and most of all, not trying to hard with the decor like a lot of restaurants we have been too.

We had a look at the menu and for me it was very hard to choose what i wanted because they had a decent size menu. We started with bread platter. My wife ordered the lamb rump, mates had Beef schnitzel stack, chicken salad and i had the 300g scotch with mushroom and bacon ragu.Considering the restaurant was quite busy our mains did not take long and there was no wait on food which was unbelievable.I was shocked and was expecting the worst if we got our meals that fast.The meals were beautifully presented, very good size for the value of money, cooked perfectly especially my medium rare steak, and the best thing is it tasted so yum.

We ordered desserts after 20minutes of our mains, the brulee and homemade sticky date pudding was Delicious.More We were more then delighted that we decided to go to this place because for some reason we were expecting the worst from what we read on MenuMania but people let me tell you this, they exceeded more then our expectation and we ALL highly recommend you go in there. See for yourself and don’t let negative comments put you off which almost did for us. They deserve a lot higher rating and we will definitely be coming back with more friends.Thank you for a fantastic night

We had our wedding anniversary dinner at Fuego earlier this evening. I enjoyed the ‘Beef Schnitzel Rack’ while my wife had the ‘Chicken Breast’. Both meals were delicious and of good size (mains vary from $25-$35), the atmosphere was quiet and pleasant, the seating comfy, the toilets clean, the service prompt (but to be fair, it wasn’t a busy night) and the staff friendly. The restaurant area is predominantly open plan, separate from the bar, decorous, spacious and includes an open fire. Fuego is wheelchair-friendly and there’s always plenty of free parking available in the Rototuna shopping carpark. The only thing missing is a scenic landscape view.

But seriously, absolutely no complaints from us.

I have been to Fuego soo many times (more than 10) and I have ALWAYS had great food and great service. I have never had a bad experience. I have taken family from out of town and they have enjoyed it as well. I always recommend this restaurant.

Had been given a Christmas cracker gift voucher being a $50 bar tab – was going with a group of mates and planned to eat and drink at the bar only to find the Bar Tab was for restaurant use only, i.e. pay for drinks with your meal.

It did say conditions apply but the only condition detailed was must be used by 30/1/12. Never would I think that a Bar Tab couldn’t be used at a bar.

So you lost me, all my mates and their partners that were going to join us.

You need to state what the conditions are on your voucher.

We are frequent diners at Fuego and have never had any problems! The food is always tasty and of a high standard and the service is friendly and efficient. It surprises me to come on here and find negative comments at all, we dine at Fuego most weeks and it has been very consistant for us!

Went there on a Sunday for Breakfast with the kids. The staff were either hungover or just didn`t want to be there. There were a handful of diners at the time. We had to wait almost an hour for four breakfast meals. We could hear the chef complaining in the kitchen that part of our meals would be cold and to give us free drinks. The wait staff were bossy to each other and didn`t smile once. We felt as if we were not wanted there, it was very uncomfortable. This place certainly has problems , there is no team ethic and very little customer service. The management need to get people in who can work together and want a job. Fuego is a nice enough setting only the people working there let it down.

Have eaten at Fuegos on many occasions over the past 3 years and have never been disappointed. It has a young vibrant group of wait persons and a chef who clearly knows the way with ingredients. I am due to visit this labour day Monday again on our wedding anniversary and look forward to another great experience. Parking is good as well.

I have been here several times now and have always found the staff friendly. They may be a little slow at times but always seemed to be trying their best.
The food has always been yum, nice traditional kiwi sort of meals, meat and vege but cooked extremely well.
The atmosphere is warm and positive, yet it can be a bit noisy at times when the restaurant has a few groups. However, there is little they can do about that as it really just comes down to the restaurant layout.
I would recommend Fuego to friends and family who want a nice family dinner out with food they can trust to be good.

I have been to Fuego at least four or five times and I have found it to be really good really nice Chips and meals in general.
I would have to agree that yes the service at times may be a bit tedious but over all the experience for me and my family has been good.
Would say that Mondays are great nights to go there just because its usually quiet and it means you can have a nice dinner with not to much back round noise.

I will defiantly be going back in the future

My Partner and I went to Fuego Monday night. It had been recommended, repeatedly, to try this restaurant so I eventually gave in.

I looked on line first to try to find a menu (cause I’m a fussy eater I like to know what I’m getting myself into before I arrive). But instead of a menu I found this site and read all of the reviews, which I have to say are mostly negative. But I though what the hey I’ll go and see for myself if this place is as bad as what people say.

I don’t know whether my expectations were really low but I really enjoyed the evening. The venue is stunning, the dishes were very clean, the service wasn’t the worst I had experiences, (I have to say they could be a bit more attentive, but they eventually got there). And mostly the food was amazing!!! (as was the wine) The Chef on entrees and desserts did a fabulos job. Gold star in my books!

I am definitely going to be a returning customer

One of the worst experience in terms of the service we’ve received.

Once we were ready to order, my partner waved at one of the waitresses and she pretended that she didn’t see us. It is quite embarrassing to get ignored like that, even people from the next table had a awkward face knowing that we are being ignored. (She could’ve at least nod her head at us from a distance so we know that she saw us, rather, she’s decided to avoid us totally).
After 4 attempts my partner eventually walked over to the waitress and informed her that we are ready to order(in a very polite manner). She walked over to our table in such grumpy way and apologised to us in a very sarcastic tone and told us how busy they are.
Towards the end of the dinner I saw her rolled her eyeballs at my partner from the back (after she served the table behind where my partner was sitting)…

We consider ourselves the most friendly customers out there, we are always nice to the stuffs at the restaurant and are expecting a friendly service in return.
It isn’t always the about the food, yet our entire mood for the night was ruined.

We feel sorry for the owner of the restaurant who perhaps isn’t aware of this.
I can but don’t wish to go so far describing this particular problem waitress.
Too cheaply hired perhaps?

The other thing is to steer clear from the deal voucher online for this restaurant, we got asked 3 times (first time at entrance, 2nd time before order, 3rd time after order) to confirm that we were using the deal voucher. I mean, does it matter if we’ve got a special offer? It seems to me that the discount you get does reflect on your meals……and services.

Some people probably got too drunk to pay attention to the service…
If quality customer service and good food is what your are after, I suggest you don’t waste the time and money going to Fuego…

We went there on Monday night.
The service and the food was great! Will definitely choose to go there again.

Recommend the Char grilled lamb for the main, and sticky date pudding for dessert. Just brilliant.

I give places 3 chances then im definitely not going back. First was dinner about a year ago and that was ok, the service was terrible with half the table nearly thru there meals when the others came out. The first meal took over an hour to arrive. Those that had steak said they were nice….steak isnt too hard to get wrong! Next was lunch and they had a new chef, really bugs me when meals don’t come with everything it says they do,very very average meal. The wrap was suppose to have a Moroccan sauce, it was a nasty watery butter tasting sauce. Last chance was again lunch, it was very quiet except for some pensioners and the meals still seemed to take some time. Again not impressed, stale tasting bread, brown avocado, will definitely not be back.

Decor is really great. We have been several times, the food is always good, service depends on the staff on – some are great some not so, there can be a reasonable wait at times (not always) which i wouldn’t expect in a restaurant like this. Food does make up for it but don’t dine here if you are in a hurry, great for a night out with friends though and i am a fan of the booth seating.

To all those people that gave bad reviews we almost didn’t go to Fuego and would have missed a great night.
Waitress was very friendly, service was prompt, food was very nice and the 4 of us were all very satisfied. Restaurant more than half full.
We will definitely be going back.

average food as long as they cook it properly, they cannot handle pressure, be prepared to wait for hours if busy, and quite a while if not busy,crap service and not so friendly waitresses, sorry nothing positive to say.

My husband and I took our kids here for dinner. It is certainly a suitable venue for young children…it was so loud and echo-ing that any noise they made was absorbed. There was a good selection of food options for kids. The adults food was however very over-priced for what it was. Our steaks were over-cooked and the salads had the appearance of being pre-made in advance and not especially fresh. I wouldn’t bother going back unless the quality steps up or the prices drop down.

We came here because it was open on a Sunday night and we didn’t want to be trying to find a car park in the cbd on a rainy night! the service was really good, we were given a good level of attention from our helpful waitress. our meals came quickly… pork belly, fish of the day, spare ribs. They were all very nice with nice salads etc. My only complaint was that my pork belly was very overcooked. The desserts were nice, my brulee was excellent. overall a good experience but nothing outstanding.

Great food. We went there with a group of 30 friends. Organising the large group was no problem. Every meal was perfect and arrived at the same time. Staff are friendly and attentive.

We live nearby and go to Fuego a lot. There is the occasional night the service is slow, but it is usually when a huge table has come just before us.
The food is excellent, very consistently so and the wait staff is usually friendly and helpful.
Highly recommended!

Service was painfully slow, like 2 whole hours,had the feeling we spent more on drinks while waiting than we spent on food,hopefully this wasn’t intentional on their part. bacon was undercooked and sinewy, barmaid super unfriendly and could not smile or use manners or even look at us, no please or thank you, hate that, don’t know if we would ever go back there.

Steak was way overcooked. Waitress said she was helping prepare the meals, maybe that is why the service was so slow, and we didn’t even get water when requested. Previously have had nice food, but the service has always been very slow.

We have been to this restaurant twice and had the awesome service and great meals. We are a couple who believe in good customer service and we loved the servie and the meal that we got there. Will definitely be back

My partner and i frequently visit fuego!
we really get along with the bar staff, its nice compared to the robots with plastic smiles at other restaurants.
i always enjoy my meals there and feel guilty for not going sometimes.

i highly recommend the drink MOSCOW MULE made by charlie!
great drink. goes down well with beer battered chips!

Fuego is by far the best restaurant I have ever been too… it was my partners and my first date out…our 1 month anniversary… and you guys made it so special…service was excellent…food was exceptional…and the place looked awesome…will be telling all my friends to go there for sure….. thankyou

Clayton and Jessie

My husband and I went to Fuego on Friday evening as we really wanted to have the Tarakihi Gourmet sandwich which we’d had there on a previous occasion. The waitress who was most unfriendly told us that as it was on the lunch menu we couldn’t have it. We asked if she would ask the chef as we had gone there especially for that. She left and then returned stating that they couldn’t do it as it was unfeasible for them to serve lunch meals at dinner time as they needed to charge dinner menu prices and that if they did it for us they would have to do it for others. The attitude and manner in which it was relayed was so offensive that we told her we would prefer to dine elsewhere, to which she replied “That’s fine!” We went to Smith & McKenzie and had the most amazing service. No wonder the restaurant was full whereas Fuego was empty (bar 2 tables!) I called on Monday to speak to the owner who wasn’t in. I replayed our experience to the manager on duty who said he would ask the owner to call me the next day. I am still waiting for a call! That was 5 days ago. Although we live in the area we will not dine there again.

A group of 6 went there for supper. Quite disapointing the suppers arrived at different times and my cheeseboard arrived when the others had almost finished. It was a terrible cheese board the Brie was frozen, a cardinal sin from a restauraunt. I think they rushed to New`World and bought the cheese and that explains the delay. Best to apologise and say no cheese board rather thn serve rubbish. Restaurant was quite empty so no excuse for overloaded staff

this restaurant was average. I enjoyed MOST of my meal however my “salad” was more like a dry caulslaw with no tomato or dressing! what kind of salad do you call that! very disappointing. also i ordered the classic fish n chips, the fish being snapper..well thats what it said on the menu, but thats not what i got on my plate. their reply was oh we are out of snapper we only have teraki. fine but if they were out perhaps they should have let us know this BEFORE we ordered. all in all the atmosphere was lovely and i would probably go there again just to try out their other dishes.

Went for dinner last weekend, Had the steak and was blown away. my lady friend had venison and was delighted. work out to be a great night. good atmosphere. Highly Recommend

went on saturday for our first visit…..i liked the look of the place , although thought that some booths or quiet more romantic areas would go down a treat….the service was soooooooooooooo slow….we had overheard the waitress apologising to another group so when she came to us we asked what sort of waiting time? as we were going to a function, she said oh not its ok now…..but it wasn;t…..took about 2hrs for our meal, no entree no dessert!!! My hubby got a lamb salad, and it literally had 6 small peices of lamb, and a huge pile of lettuce,he was unimpressed.I had steak, it was fine, not lovely just avergagely fine ! we told the waitress when she asked how our meals were that the lamb in the salad was disappointing, she said she would pass that onto the chef.Its not good enough, we as customers are paying good money to dine out.I am unsure if we would return.

Thanks for making our night so great, We will never forget it, Staff were great even when they were busy. recommend to all. first rate.

I visited this restuarant with family having been their previously and enjoyed my meal. My experience at this last visit was very poor, my meal was dry and overcooked. When I asked the waitress to tell the chef that it was the worst meal I had experienced and was not prepared to pay for it I was told that they would not charge but she said I should have sent the meal back. The meal should never have left the kitchen in that state. I felt that the waitress was taking the flack for the chefs poor meal. When I asked for a coffee I was told that the coffee machine was being serviced. I was not charged for my meal but I would be very reluctant to go back to this restuarant.

I had made a booking by phone…they had lost the booking.The table was wobbly..the fritter was a bit dry…pork was excellent..service was average at best..food was arriving without the table first being cleared.

all in all pretty average

Wow what a great night we had at FUAGO, The meal was outstanding thats all I can say. and for the person complaining after they got there money back well!! I will recommend to all my friends. Cant wait to visit again. Andrew

Great place, great service. The food is beautiful. Slightly expensive but worth it!

Gave this restaurant a few chances. As many reviews show, the service is far from consistent. We gave up going in the end. The prices are too high to warrant dealing with such inexperienced staff and slow service.

Average bar, but very poor service. Waited for over 2 hours to be seated for dinner ending up going to little India which was fantastic

Very disappointing with service food was average. We waited an hour for my entree. Before then my wife had to approach a waitress to take our order. We then waited for another hour for our mains after I asked the waitress how long our mains was going to be. Our visitors who decided to have mains only, waited 2 hours for their meal. We sat and watched other tables who arrived after us being served. I appreciate that they were busy on a Friday night but there was no apology or explanation from the waiting staff for our rather late meals. Oh my pork was burned but by then I was so hungry, I did not send it back, my wife’s beef was raw (not rare). Did not order any desserts nor send my meal back – did not want to risk waiting for another hour. No we will not be back.

Went on a busy saturday night. Absolutely loved the meals. Great service, friendly staff and all well presented.
I had the seafood chowder and the pork and my partner had the mussels then the scotch fillet. All cooked to perfection, very generous helpings and extremely tasty. Desserts were delicious to. Definitely will return. 10/10

I wasn’t impressed about the service. I pre-ordered meals for my work xmas function on the friday so we could have our meals cooked by 8pm but booked for 10 ppl on the sat for 7.30pm. On sat,an hour beforehand, we rung up to change the steak from well done to medium-rare on one of the meals. when we arrived we had to just place 1 more order for someone else. we specified we wanted it cooked for 8pm, but ended up waiting 45mins for it to be cooked. After ringing up to change the steak beforehand, it was cooked the wrong way, then they misinterpreted the call and made an extra plate. We also said we were going to have dessert before dinner and no one came back to take our orders so we had to find a waiter to come take our orders. The roast pork i ordered was yuck coz i just got 2 hunks of fat with a slither of pork on it and 2 forkfuls of salad and potatoes. We were going to play a game of Cranuim after dinner, hence the reason we wanted the dinner cooked by 8PM but it was 9.30 before it was over, 2 hours and an hour was waiting for the food. NOT HAPPY!!!!

Superb food – great atmosphere – great place to dine. Very spacious – very clean and tidy. Food is extremely nice!!! I would highly recommend.

Went out for a nice lunch. Nice setting etc. Though as we were on a lunch break, we asked how long the meal would be, and was told it shouldnt be any longer than half an hour. We then ordered, and waited for our meals. Once 45 minutes had passed, we asked if we could have them to take away as we had to get back to work. The chef loudly and rudely said they were not a drive through. We then received our meals to take away. The steak was overcooked and chewy, and we werent actually asked how we wanted our steak.

Would not go there again, or recommend.

Great ambiance, lovely to find a restaurant where you have enough room you feel you can have a private conversation. The staff were friendly and helpful. Food was very tasty and servings were generous. Make sure you leave room to try the deserts, they are worth a trip of their own.

Really nice setting, beautifully finished, great service and we were all really impressed with our meals…:)
Had an all round nice experience