Visited due to Grabone voucher.
On arrival were ignored for 15 minutes and then on ordering were told our voucher could not be used on the specials.
Felt a strong feeling of not being welcome –
Service – Unfriendly.

Corkage for 4 people was $16 dollars – Expensive.

Waiter – Not organised, starters were given to wrong people.

Restaurant has potential as teppanyaki is fun.. The older lady, guess the manager needs to work on her manners as she comes across as extremely rude.

Chef was fun & cooked some great tasting food.

The staff started cleaning up around us and took all our plates away because they wanted to close.

Management need to work on their manners and food is over priced.

It is important that you understand Teppanyaki before you come here. Yes, the chefs will throw food at you. No, it’s not a great place for a romantic date. Yes, do BYO wine.
Went here recently for a 21st dinner, was absolutely spectacular. When we sat (were still waiting for a couple) we ordered the mixed tempura plate to keep us going as it was quite busy. Perfect tempura, no faults there.
When the chef came out, we had all decided on the set menu, to get a taste of everything. The amount of food you get for the $30 set B is outstanding, they start you off with salad and miso while the chef gets the hotplate going, and then he will cook course by course as you eat what he has just finished making.
Food was all perfect, a bit of a show in front of you on the grill, lovely atmosphere and all reasonably priced.
Highly recommended, a booking of 6-8 is the ideal size to get your own bar to sit around.

Pretty average to be honest

Basically just a big overpriced hot plate/BBQ. They throw the food at you and expect you to catch it. Servings are small.

And after being to Japan, the food isn’t Japanese at all…

Last week me and some university friends went out to dine out at this place as a celebration for the end of the semester.

This place is absolutely fun! and great entertainment!
The set menu has a little bit of everything which is great since I have never tried it before.
It is very interesting watching them cook in front of you!

This place is great for socialising and having fun especially with big groups!
I found out that the owner is still the same since it was opened 20 years ago which is awesome.

The chefs are friendly and nice and the waitresses were very helpful taking empty dishes and plates!

Overall this place is awesome for celebrating something or just going out for fun!

Came here on a Friday night for partners work do.

Good experience, great entertainment from the chef. Throwing bowls of rice and eggs. Fun atmosphere. Lots of laughs.

However, the meals are tiny. It’s VERY expensive for what you get. The food is quite average. Luckily it’s BYO to make up for price of food… and only BYO wine, not those large bottles of beer that almost look like a bottle of wine .

Good experience entertainment wise, but food was not worth it. Great place to take someone who hasn’t been there before, but not the kind of place you would visit more than once.

I had to go to Fujiyama because it was a company function, but I wouldn’t if I was by myself after reading some of the reviews here.

I have to give credit to the fun, however . . .

With the exception of the miso soup and the umeshu (Japanese plum wine) the rest was all Chinese food.

Service was OK.

The place itself needed a very nice clean up. There is no attention to details in that restaurant as an authentic Japanese restaurant would have.

No, I will not come back.

This restaurant used to be Japanese owned and the service and the food were very authentic Japanese style some years ago. Everything was just fantastic that time. Recently I came back to visit again. I was surprised that now this restaurant is Chinese owned and all staff are Chinese. The waitress were so reluctant to work and it took ages to serve us even there wasn’t many people in the restaurant to start with. The girl who came to serve us was chewing a gum and she saw us with a bottle of wine. However she never came back with glasses. So we had to go over to the counter to ask for them. She did finally come but never offered to open the bottle. So we had to manage opening the bottle by ourselves.The service was just like that through out our stay. However we have to say the chefs are very attentive and eager to please the customers. The show is very entertaining. So it is a lot of fun especially if you go as a big group. But if you are after real authentic Japanese food and service, I suggest to go to restaurants owned by Japanese or even Kiwis.

It was good food and good service. Nothing special, just good.

To enjoy this restaurant you need to have your expectations managed and clear. It is like crossing the idea of a restaurant with a night at the theatre. The food is excellent. The ‘theatre’ of being cooked for by a chef in front of you is superb – but don’t go for a romantic dinner it is entertainment…the chef throws bowls of rice as part of the whole thing…The service can be interpreted as ‘unfriendly and impersonal’ from a Kiwi perspective in fact it is authentic Japanese – to be servile and unintrusive is to show respect. However they are very friendly if you show that is the experience you want.Cheers Jake Pearce

recently been for the first time, poor decor but very attentive staff, most helpful,language was a bit of a barrier,but we embrace diff. cultures – beautiful food, from, steak to prawns, superbly cooked, the chefs are not stuck up, totally relaxed and confident. My kids are under 10 and they had the best fun with the chef. BYO instead of choosing from wine list.

Not a bad place at all. The food is good and the cook is even better…providing entertainment while you eat and while he’s cooking. The waitreses aren’t around as much or attendtive, but it could be a cultural thing.

This restaurant is absaloutly fantastic! I went there for my brothers 50th birthday last month and had a ball! Fantastic menu, staff & food! I highly recommend it for any occasion!

I have been to this restaurant many times and have never been disappointed with the food or staff. It’s not a five star restaurant, it doesn’t pretend to be so don’t expect haute cuisine. Great entertainment and the food is so yummy.

Pity I couldn’t put no stars here. Went along to Fujiyama for a BYO birthday dinner. Two of the girls had wine spilt on them with no apology. We kindly asked for some sort of birthday celebration, they offered some pancakes which never appeared, honest mistake but they denied ever agreeing. When asked at the end about all of the above, they insisted we all pay, no apology & then overcharged us by three people. Most alarming, we witnessed the staff filling up empty wine bottles from a cask… lucky we bought our own!

The service of the waitresses and hosts is typical for a japanese restaurant in NZ and it can me misinterpreted as uncaring or surly to some but all staff are very helpful if you ask! I have been there many times now and the food is always delicious and there is always enough to eat, but not so much you feel stuffed full. The bathrooms are clean but but flash, but for what the place is, it would almost seem odd for them to have glitzy new bathrooms. The plum wine/liquer is delicious, but I’d suggest if you are wanting wine make good use of their byo policy, the wine list isn’t flash.
Wonderful food, great entertainment as it is cooked, great atmosphere with friends but not a place to dine alone or take wriggling children. I’d recommend no one under 10.
Enjoy!

After really looking forward to this place, i was very disappointed. WE though this would be a good place to to with the childre – we were wrong; the staff were unpleasant and sour, the food was delicious, but the service was rushed and impersonal, restaurant and bathrooms were freezing cold, i wouldn’t recommend this place to anyone……………