Giapo ice cream & research kitchen
Cuisine: Ice Cream / Gelato
(Next to the Civic Theater)
Auckland City 09 550 3677
- Tues – Sun 11am – 11:30pm
- Price Range: Cheap, Under $15
- Good For Groups: Yes
- Good For Children: Yes
- Outdoor Seating: Yes
- Meals: Late Night, Dessert
- Wi-Fi: Free
62 Reviews for Giapo ice cream & research kitchen
I love how dedicated these guys are. They go to great lengths to ensure the ice-cream is made with organic and local ingredients. They’re also always experimenting with crazy, but tasty ingredents.
Over the years, service has gone up and down, but the quality makes up for it. One of my favourite places in Auckland.
Exciting flavours – many with a sophisticated depth of taste.
For quirky flavours this is the place to come! I especially like the Dark Chocolate sorbet – rich and indulgent – yet vegan!! – wow!
Obviously the owner is passionate about this company and it really does show. It is an exciting and fun experience to eat here, somehow the crazy graphic design in the shop and attention to details adds to the experience.
I hear Giapo is actually studying food science at AUT and the staff are no doubt students from these courses too – fantastic that their knowledge is being applied to my favourite food- Gelato!!
Giapo you are a treasure of Auckland!! (And no – I have not been paid to say this!!)
When you ask them not to put anything on top they look at you like you’re really weird. Not everyone who enjoys ice cream is a pre-teen!
My only gripe is the pricing, which does seem a bit high but not entirely unreasonable compared to other “boutique” ice cream places like Movenpick.
The only issue is the pricing, it is not the cheapest place in the world, but it is worth the money once in a while.
I highly recommend this place.
All last 4 times I said I will try it again, but I think I will stop trying and just let this one go. Sorry Giapo we will not come back to you.
But yes, I’ll be the first to admit it – you either like it (by buying into its entire philosophy and what the business stands for)… or you don’t (sure, you can get equally-as-good ice cream elsewhere – it’s a free country, the choice is entirely up to you). But if you’re looking for authentic, fresh, and innovative surprises for an ice cream treat – Giapo is for you.
I have personally brought in visitors to Auckland to Giapo’s, and everyone always tells me that it’s perhaps one of the best ice creams they’ve ever tasted. Needless to say, I myself always come back for more. Love the Colin Mathura Jefree concoction, avocado, anything with nuts in it… and kinda miss the pumpkin meringue one as well.
Where possible the ingredients are organic and locally sourced. Not every one of his flavours will appeal to all, but there will be something for everyone here. When I have guests from overseas or out of town i make sure Giapo is a stop on the itinerary.
Before leaving, we got another taste of “Blueberry-Porcini Mushrooms”. While I was quite apprehensive about ice-cream with mushroom inside I was in for a pleasant surprise. This was certainly the best “berry” ice-cream I ever had.
We’ll be there again very soon!
There is so Much choice and sooo yummy! I have now moved to Hamilton but I make sure when ever I’m in Auckland I get giapo!!! By the way mr. giapo bring a store to Hamilton!!!
When I was holding an Indian takeaway food while I was ordering the Gelato, the owner of the shop said is this rubbish? You can’t bring in smelly food.
I then said I am just carrying it while I am ordering it. Do you want customers? I am buying your stuff.
The owner then replied, no I don’t need customers.
After that I decided to walk out of the store disgusted by his rude attitude.
His presence doing nothing but touching his phone in front of his store will further ruin his store.
Simply the best icecream I have had!!!
My favourite is the blueberry sorbet! However I always aim to try a more unusual flavour combination.
Today I has organic lemon sorbet and green tea matcha sorbet – the best I’ve tasted! No gelateria or ice cream shop I’ve been to manages to make their matcha flavour so close to the Japanese drink itself – I love it!
Thank you Giapo for the amazing experience every time!
It really is as good as it gets and everything about the place screams awesome. The staff are incredibly friendly and patient, and they give MASSIVE servings! All the flavours are absolutely delicious and original – you can’t get them anywhere else! Even my mum, who isn’t much of a fan of ice-cream, loves Giapo… especially the Green Tea one!
Yum… high recommended!
The range of flavours to try is incredible, and there are new ones on a weekly basis.
The staff are always friendly and quick to serve you, even when they are really busy.
The free tasters mean when you finally choose you will be very happy, and the organic cones are truly delicious!
The best food experience I’ve ever had!
The gelato and sorbet are absolutely delicious, plus they’re super healthy which is even better. There are lots of different, very creative flavours (my favourite is white chocolate and coconut), many I haven’t even heard of but taste amazing. Giapo always plays great music and holds events which are always entirely fun. The design of the shop is fantastic, and it’s really bright and lovely. Plus, they offer free WiFi and use of the video camera, haha.
I’m a regular at Giapo and the staff are always very friendly and helpful. The customer service is so outstanding, which is partially why I always go back. Also, they offer free tasters so you know what you’re buying. The hours are very convenient as I’m always around at strange times and they always seem to be open. It’s a very convenient meetup place because of the openness and where it is situated.
Every time I go is another unique experience and I love it!
As soon as you enter, you are greeted by the friendliest smile. They all have a clear understanding of all the flavours that they sell and are able to give advice when wondering what would go well with a certain flavour, what the new flavours are or just what they personally recommend.
I also love the fact that they offer samples of each flavour, (sometimes without you even asking!) so you can get a preview of what each of the many unique and special flavours that Giapo offers tastes like.
Giapo is one of my few little happy places in town; if I’m bored, feeling down or just plain hungry, Giapo will never fail to make me feel better from its amazingly positive atmosphere and just the general buzz around the store.
Try a sample for the friendly staff and ask them to recommend a new flavour to go with your favorite. They are good at matching up for a taste bud experience.
Always stop at Giapo if on Auckland’s Queen Street.
The ultimate experience is when you have a flavour named after you and or taste some of this geniuses work made from your own fruit.. I never knew our lemons were so #nomnom until I met the #gelato king.. If you are looking for the best ice cream / sorbet treat ever made, you must check out my fratello
Although I do have to say it’s not my favourite from GIAPO, it was still really good! I usually like Chocolatey flavours but I found that the orange and strawberry sorbets were really nice and fruity, it amazed me how simple his sorbet recipes were! 3 ingredients! Wow! TBH, GIAPO Hazelnut is still my ultimate favourite, but almost all are really good. Just saw on twitter that Gianpaolo is looking for some organic Fejoas so I can’t wait for that flavour.
The last thing that is a total plus us that you can ask for a taste of any of the flavours so you don’t end up with something you might not like. And last note I PROMISE! Free wifi for all you techies out there!
Everytime we are in town we have to go there, I have a had time deciding what I want but can really recommend the Chocolate Sorbet in all it’s rich, chocolatey goodness.
The staff are always friendly, the atmosphere is always fun and my kids love it too.
The gelato and ice-cream is very tasty, the flavours diverse, and they are true to how they are described (mandarin actually tastes like mandarins!
Organic and low fat flavours, Giapo really is guilt free. I highly recommend a visit, they are central located (right next to The Civic)
Giapo has the BEST gelato with all my favourite flavours! The store has an awesome ambiance with great music, free WiFi and an awesome design. The owner Gianpaolo has a huge emphasis on GREAT customer service. As you enter the shop you will be greeted with smiling staff (Possibly even Gianpaolo himself!) handing you delicious samples of the many flavours that Giapo has to offer.
I am very pleased that I came across Giapo on Twitter. Giapo is ALWAYS my first and last stop when I am in Auckland City.
So whether you’re after a gelato, sorbet, smoothie, shake or even organic almond milk! give Giapo a visit, you won’t regret it!! xD
However the environment is cold, the seating is uncomfortable, and the prices are far too expensive still.
For the price you pay, I would rather go and spend some money in Kapiti ice cream and get a much better quantity for the price you pay.
However I will admit happily that it very much has a strong appeal to other people in Auckland, and visitors to the country.
The owner spends a little too much time on site if you ask me, however that’s going beyond opinion.
Overall, 3 out of 5.
The creamy texture of the chocolate fantasy is like black velvet, smooth, cool, sexy. There is no question that the chocolate used is real, unlike flavor additives used by other proprietors.
Giapo Gelato on Queen St in the city is Genuine Italian Gelato. From the flavors of the product, to the master gelato artigiano himself Gianpaolo Grazioli, who usually will be found in Giapo’s Gelato kitchen perfecting his flavors, or hanging out with his customers, who one could easily confuse for family.
The store is fun, the staff are friendly and keen for you to experience these flavors for yourself, offering a ‘try before you buy’ sample of the product. And of course the MONSTER sized chocolate covered waffle cone, the limitations of which are only governed by the size of your stomach!!
If my life was a top 10 of things to try before you die, Giapo Gelato would definitely be in the top 5.
You MUST visit Giapo and try some Giapo Icecream. Afterall, they make the best flavors ever..
Including Coca-Cola, Beer, Popcorn, Passion Fruit, Avocado, Citrus Crush/Jaffa (My Favorite)
And most of all i am typing this review from the Giapo store. Free WIFI for everybody.
The password to get on the internet is on the wall… At the moment the password is “GIAPO”
I am here now. If you are around, come now.
The whole place bursts with a sense of fun, true to Giapo’s motto of putting a smile on everyone’s faces.
Prices are reasonable, as you pay for what you get – good quality ice cream. Seriously, every mouthful is worth it.
Giapo is a place you won’t want to miss!
I call it the Giapo experience because everytime you walk in there, it’s just a feeling of being out of this world.
When you walk in, you’re warmly greeted by the staff who then start giving you tasters of the new ice creams.
There’s always something different to try, and there are different flavours to suit everyones favourite tastes.
So you get your ice-cream and then there’s somewhere to sit down and enjoy it whilst just mellowing out to the Giapo experience.
It’s very quickly become my favourite ice cream place and every single person I’ve taken there, has always walked out with a big grin and said “this is the best ice cream ever.”
I know it says Genuine Italian Gelato – but even more, it’s a Genuine Italian Experience right here in New Zealand.
If you haven’t been to Giapo yet, I think it should be on your top 5 list of things to do in this lifetime.
If you’re passing by, pop in and try it out. I’m sure you’ll love it just as much as I do because it’s more than just ice cream, it’s a truly hospitable experience.
Thank you Gianpaolo and everyone.
And the proof is here – I’m there at least once a week, if not more and everyone who works there recognises me too.
What I love about Giapo isn’t just the gelato – and all the flavours which change the regularly, or better still you can request a flavour which they will try to make for you if they can; but the experience you get whenever you are there – you can’t help but be happy when you are in the store!
Giapo has become my all time favourite ice cream place and I look forward to enjoying it over the summer months! I will keep spreading the word about the place and how much I love it there!
Good work Gianpaulo, Annarossa and the team at Giapo!
Nobody can ever visit just once and why would you,Giapo has so many flavours you can not limit yourself to just one visit.
Character filled,a visit to Giapo should be on everyones bucket list
For anyone who has watched my show “The Kitchen Job” you would know that it is so important for me that a restaurant or cafe or even a Gelato shop creates a memory for you. Giapo creates a wonderful memory. Like when I was a kid going to the ice cream shop with my parents and at that young age all you needed was the ice cream to get you excited.
Here at Giapo the young Italian owner Gianpaolo Grazioli has created something from which he had dreamed. It is filled with excitement and character. It is filled with so much character starting from the ice cream to the cones, the add ons, the decor and even the furniture. Well Gianpaolo himself is the largest character, he would have to be to have created all of this.
Now as you walk on by you feel the draw of Giapo and left with no choice but to go in. Once you are in, the wonderful staff are handing you little tastes of the many different flavors he makes there daily.
I think they know once you have tried you have to have one. But now what flavor am I to pick, there are so many. Thats ok just go back again tomorrow.