This place is really famous and crowded all the time. When I went there, there were people having a party, making a lot of noise. The atmosphere is lively however too noisy that you would have to shout to talk to someone. The food is ok, nothing too surprising.

We were all so looking forward to a night out at Gina’s new restaurant. What a disappointment and what a wait! Like a one hour wait for garlic bread. Just what is happening in the kitchen? How difficult is it to churn out garlic pizza bread? Everyone is going to ask for it. And then after some rather terse comments from our table, we had another further half hour wait for warm food on a cold plate. The salads didn’t arrive at all. We can’t complain about the service, there was so little of it, it was almost non-existent. Even the second bottle of wine was slow to come and thirst is a terrible thing. The restaurant was very drafty on a cool night. All in all, an experience we won’t be repeating. Let’s face it, there are plenty more restaurants to choose from.

all the service has gone out the window, the food was average compared to how good it used to be, used to go all the time and now
you cant even hear yourself think over the guys cheering while they take off their shirts, one time in a night is okay, but after waiting a whole hour for our food it had happened 4 times, focus on your food before you loose all your customers and become a strip club

Ordered takeout, had to wait half an hour longer than told even though the place was pretty empty, cold average pizzas, to be honest have never had a good experience here, only went there because my partner had some discount vouchers, definitely the last time ill ever go there now.

Gina’s! What happened?! The atmosphere and character has completely gone. You got greedy and wanted to expand and make the place bigger but in the process you killed everything that was good about your restaurant! Such a shame. We made a booking for two for 7.30pm on Sat 20/08/11 to celebrate our anniversary (Gina’s was our fav Italian restaurant and we hadn’t been in a while so we were really looking forward to our dinner). When we arrived at 7.15pm we happily waited for half hour to be seated until we got offered a crap table next to the bar away from all the action so we asked if we could wait for another table so we had to wait another half hour all the while standing next to the main door that slammed shut every 2 secs with children running in and out – I have no idea how the bar staff can stand it!! Fix your door! Very unpleasant is how close the toilet doors are to where people are eating – the toilets should be tucked away somewhere discreet. I watched as a number of drunk men stumbled out of the toilet doing up their flies – disgusting while you are trying to enjoy a meal. Finally we were seated after an hour wait. Luckily we were seated at a nice table but looking around there were many undesirable tables. Again we waited – at least half an hour for our entree and at least half an hour for our main and our wine order got forgotten twice. The worst part of all – you guys have changed your menu! Where is spaghetti marinara?? My fav! I was gutted! Guys that aren’t even Italian taking their shirts off every 10min to give some chick a birthday kiss was sooo rubbish and unclassy and just ruined the character of the place even more. Keep your shirts on boys. To add a touch of optimism to this review the food (when it did eventually arrive) wasn’t bad but wasn’t fantastic either. To be honest we got to the point where we couldn’t wait to leave because we were sooo disappointed. I really hope you guys can get back even a little of what you used to have. Hire a really good interior designer/architect – you need it!

Went there for Dinner and waited for 2 hours to get our meals. Very poor service. Ordered the steak and mushroom dish Took one bite of it and couldn’t bring myself to eat it anymore. It had no flavor over cooked asked for (medium rare) and It looked like I ordered steak with sewage water with some twigs and sticks (think it was twigs of rosemary) tangled up in it. Everyone at our table did not finish what they ordered. I was So disappointed, what a waste of money. Will definitely never go back.

The appetisers were okay (bruschetta lacked taste though. But our calamari was yum, especially the batter). Mains were average (my gnocchi were oddly sweet….). But the dessert range was impressive and yum too. Service was expedient (maybe because we sat close to the kitchen). But it was pretty noisy, sometimes it seems as though the kitchen staff are having more fun than the guests themselves. There was a lot clanging/banging of pots, dishes being broken, yelling, squawking, hooting, etc. U have been warned. We were hoping for our dessert to settle for a while before calling for the bill, but our waitress seemed keen for us to leave when we didn’t want to order coffee. Weird. So we left.

A fun experience, went with a few girlfriends. Pizza was a tad pricey but very nice,the waiters were very entertaining! Go if you don’t mind a bit of hussle and bussle as this place does get very busy!!

Shocking service to tonight. We had not been in a while so we turned up early to order before it got busy. I could see our food ready but no waiter was around to bring our meals, when the meals came they were not pipping hot as the waiter described, the waiter then put his finger on my pizza( which is pretty strange and rude ) and said he would change it. My wife’s lasagna was also left and not hot. After waiting for an explanation and not getting one we decided to leave. The manager asked what was wrong and went to investigate and on his return offered no apology just lots of attitude and told me I was wrong and my food only sat there for 2 mins so he gave me the bill for my drinks and said they have cooked me 2 meals.I doubt very much this was the General Manager as I’m sure he would have better customer service skills. Not what I expected from Gina’s and will never return

Too noisy for me, especially having a table near the kitchen. We couldn’t all make ourselves heard to each other across a table for 6, so it killed the evening a bit.

Myself and 5 others had a meal at Gina’s on saturday 28th May 2011. It was not a good experience. Our meals took over an hour and a half after ordering,to arrive,and when they did finally arrive,they were all stone cold.This included all our steaks and accompaning veges and the gnocchi one of us ordered had congealed into an ugly mess. We had all commented that the meals had sat on cold plates for awhile before someone bothered to bring them to our table.When we attempted to inform the staff about this,a combination of an unpleasantly noisy room and an indifferant waiter with limited English,made this an annoying task.Having the waiter return to us with one of the partly eaten steaks with a thermometer stuck in it then attempting to explain that this was the(cold)tempurature at which it was supposed to be,was frankly unprofessional We will not eat at Ginas again.

I had very fond memories of eating at Gina’s a couple of years ago. Really talked the place up and took a friend from the UK. New location, disappointing food. The vibe is not the same. I’m not dissing it, just don’t want to pay those prices without getting that same wonderful ambiance as before.

I loved Ginas 5 years ago, however you couldn’t pay me to eat their bland tasting, bare toppings pizzas accompanied with the poor service. when giving the “benefit of the doubt” by going back for a T/A pizza.. 50 mins waiting time when we were told 20 mins is not acceptable. Its a real shame. harsh but strongly feel this way.

I had made a booking for myself and my friends for dinner to celebrate my birthday. The booking had been confirmed by me on Saturday afternoon. When we arrived at 7.30pm and we were told we would have to wait to be seated. After waiting for around 10 minutes for someone to attend to us, I was told that there was no table for us as another group had been given our table. We were then made to wait longer while the waiter went to discuss this with the people that were in our table. I walked out in disgust at the lake of customer service and we spent our money elsewhere.
When I wrote an email of compliant it was brushed off as the so called Manager’s explanation was taken over mine.
Poor! Poor! Poor!

Unfortunate experience dining for the first time at their new premises. Gina’s has been a family birthday tradition of ours for years, and has never failed to deliver… until now.


The new venue lacks any of the charm and atmosphere of their previous lot, and especially so when you are seated beside the external door which leads to the garbage bin.


Thankfully reseated with minimal fuss (although opposite the open mens bathroom door was not ideal for 3 ladies), we ordered our food promptly (being familiar with the menu) and settled in to wait.

It took more than an hour for our seafood platter entree to arrive, only to be missing more the half items promised in the menu, and not once had anyone come from the kitchen to explain there were no scallops or prawns available. They instead tried to pass off a decidedly substandard fish medley in place, and seemed offended when we sent it back stating it was not what we ordered. Having a staff member take a seat at our table of three and badger us to explain why we wouldn’t accept their version of ‘seafood’ was also highly unprofessional.


Cue another half hour for the mains, which arrived burnt (pizza) and under flavoured (lasagna). Further drinks were requested three times to no avail, although an apology was provided by one of the waiters for this.


All in all, for our family favourite, we were surprised that a simple change in location could so entirely change what used to be a good restaurant. I have always brought out-of-town guests here, and will now need to find somewhere else to trea tthem. Gina’s certainly was the low point of my birthday, and I hope for their sake they can turn thing around.

The food has always been fine on the handful of occasions I have been to Gina’s, but the fake flirting and “ciao bella!”s make you feel as if you have gone to a brothel. Really, really creepy. Especially if there are only two of you at the restaurant, and you are both women. Having two waiters mock-fighting over serving you then picking which one of you they liked best (!) is pretty uncomfortable and verging on harrassment. Don’t go there unless you are the sort of person who likes being wolf-whistled at by construction workers.

I loved when the waiters took off their shirts and ran around the restaurant singing, but the facts remain as follows:
We had to wait 2 hours for our mains;
When we finally got our mains, one of our orders was missing, so one person got to starve for an extra 25minutes while everyone else ate;
My carbonara tasted like nothing;
You could not get the attention of a single staff member.
Awesome experience, but the food was lacking, so must unfortunately rate this poorly. The restaurant was over booked as well. And at the bar it took ages to order a drink because the guy at the counter was too busy feeding himself and drinking his own drinks. Took forever to pay and leave as well even though we were all on the set menu.

Loved their fresh pasta with lamb ragu in red wine – so tender and pasta had a home-made feel. Also really enjoyed the Italian cherry bubbles on offer. The Calamari had a tasty peppery crumb and did not feel oily for a deep-friend dish.
Our chicken pizza & dessert were good but not great.
Very rowdy restaurant (see other reviews) – you have been warned.

Gina’s is an awesome restaraunt!! The food is delicious and served quite quickly. Passionate Italian waiters – if your the birthday girl you even get treated to a bit of a show.

I really love the atmosphere at Gina’s!! If your after I quiet night, then this is probably not the place. But if you are after some laughs, I would definently reccomend this!

Make sure you book in advance though, because this place gets packed!!

really enjoyed dinner here. the waitstaff were charming. accommodated my freinds allergy very well.

They served us mussels that had not opened, then created an embarrassing fuss when we sent them back. We were left with the impression that this particular waiter not only lacked people skills but a basic food hygiene common sense certificate.

Overall an average experience. Nothing was great, mostly quite bland and quickly thrown together.

Mid-meal we were treated to the full ‘Jersey Shore’ experience as the staff stripped off to serenade a lucky birthday girl, all crashing pots and pans. Had the food, wine, price, ambiance and service been adequate we might have found this funny. As it was it served to leave a very bitter taste in the mouth.

Won’t be returning soon.

We went for a work lunch on a Wednesday and there was a group of eight of us. The restaurant had two other tables occupied by couples.

This was the first time we had been to their new location and the restaurant environment is a lot larger and modern. With us being seated at the window and the bar being at the other end of the room it was hard to get the attention of the wait staff.

I had the Gnocchi with the 4 cheese sauce and it was OK, however the serving size was very small. The guys that had Secondi were disappointed with their meals which came with slices of bread and chips all for between $28 – $33. The pizza was great.

Very expensive for very average food.

Stick to a pizza & beer

I have incredibly bad allergies and my partner advised of this when he made the booking and again when we arrived. There was a lot of yes yes yes but but not much attention to what was trying to be explained. Dinner arrived as chosen by the waiter to be the best option, this was after going through the list of what I could not eat. Less than an hour later I was at A&E having adrenalin being adminstered by two doctors and a team of nurses, they said I was incredibly lucky to be alive. A phone call to them a few days later to complain was literally shrugged off like when I asked for a breakdown of ingredients. Yes it will be a night that I will remember for the rest of life but for all the wrong reasons.

staff were fun and energetic…good for a girls night out, but when you are dining with your bf…not a good look when the waiter hits on you. Food good flavour, but I left hungry after paying $90 for two mains two desserts and a coffee…not great

Amazing atmosphere, good sized meals which are reasonably priced. Very impressive staff!;)

I love this place, the atmosphere is awesome and the food is spectacular. Nothing can beat fresh pasta oh and the waiters =P

We booked at Gina for the evening at 7 pm until 8pm (request of Gina staff because busy restaurant he said). I ordered a Regina’s pizza and I received the pizza with « extra slug » in the rocket. I asked the waiter to change this pizza, what he did. Therefore, I got my new pizza with no slug “cool” at 7.40pm. At 7.55pm they put the bill on the table without a word whereas my daughter has even not finished its pizza (note that child menu also included a dessert !!). When we asked for the dessert board the waiter explained us we have to leave for 8pm so we can’t have any dessert. When we explained that the delay was due to the slug problem, he never wanted to receive our request and our dessert command. So, we were obliged to leave the table for the next booking. We then asked the manager for a commercial gesture for all the disagreement. The staff clearly avoided us and we had to wait about 10 min before hearing: “We gave you another pizza so?”
After paying the bill, we left the restaurant without any remedy and felt under pressure during the entire diner.

I strongly recommend that you don’t go to Gina’s because they care more to their slugs than to their customers.
It is hard to go to countdown to finish the dinner.

I had heard Gina’s was an excellent restaurant for a celebration, so booked a table for my close friend’s hen’s night. I booked at least 6 weeks in advance, and called a couple of weeks before hand to check it was all ok. I got a phone call to confirm on the morning. I then had a phone call later in the day to say they had over-booked, and asking if we would sit outside. I wanted to be nice, so said that was fine.
When we showed up, the had given the table away. If this wasn’t bad enough, they told us they had given the table away because “someone” had called back to cancel the table. This was patently untrue, and it seemed pretty clear that they had overbooked, didn’t have enough tables, and this was their solution. The staff were very uninterested, didn’t offer any remedy, and it ruined an evening that was really important to me and my friends. If you have an important evening, I recommend that you don’t go to Gina’s.

Wow!….we had been looking for a ‘real’ Italian restaurant. We found it here!Delicious food, bubbly atmosphere and great service!! Will definitely be back…..Highly recommended!!

I read the reviews before choosing Gina Pizza. They were not flash but I decided to try anyway. DISREGARD ALL PREVIOUS POOR REVIEWS!! We just rocked up without a booking(naughty me) on a Wednesday night and yes it was packed, vibrant, buzzy and exciting atmosphere. We waited 5mins for table at 8pm and got served immediately. We were in a rush and told them that we had tickets for the Stevie Ray Vaughn gig at 830 at the Kings arms down the road. WELL, I WAS IMPRESSED!! We were in an out within 30mins! Great great service, Pizza the best Ive had.THE STAFF ARE ALL CRAZY PASSIONATE REAL ITALIANS, they were jumping around, excited,yelling orders, dancing around like they were all on happy drugs and had ants in their pants. What an exciting and exrialting experience. Don’t go to Gina’s if you want a quiet nite alone. By blood was pumping adrenalin after being exposed to GINA’S EXPERIENCE!! YOU HAVE TO GO TO GINA’S!! GET OFF YOUR SORRY ASS COMPUTER,AND HAVE A WILD NITE OUT. Live life and love life because the staff at Ginos will show you what life its all about!!. Craig and Anja

Went to Gina’s on a Sunday night and it was very busy and vibrant. We ordered the Bruchetta with mushrooms and mozzarella – was yummy!!

The waiter was Italian and added to the experience, he also informed us of the specials for the night then let us decided.

We had to wait for a while before someone took our order but other than that, the food was great and delicious and would highly recommend Gina’s.

We will be back

We were in a large group and had the set menu for $40. As I expected (I distrust these type of set menus) the food was very mediocre for the price. Especially the dessert where you had a choice of 2 types of ice-cream – boring!!! The menu choices lacked any good italian options consisting of mainly pizza (which did look quite nice, but not for the price). The service was pretty bad, we didn’t get our dinner for hours. The atmosphere was ok if you like noisy places, with the waiters making an effort to make it seem like a fun place to be. I wouldn’t go back.

Excellent food! Definatly recommended. 10/10

Food was good but was put off by the annoying noisy attention seeking waiters. Wouldn’t return.

Gina,s mmm overated excellent marketing by having hot waiters serving food food verges on something you could cook better at home no interesting use of fresh herbs or flavours bog standard and the noise is just too much would rather eat a big ben pie in a crowded railway station… oh and waiters may be good eye candy but not the friendliest service we have encountered

Not sure why the place is always packed with customers…The place is very small,extremely noisy which makes conversation hard.
The takeaway pizza we ordered was a bit burnt, the garlic bread was very small and did not taste fresh.Annoying staff as well.
Since then I have been going regularly to Monica’s Pizza a few metres down the road. Beautiful food!

best italian place for fun fun fun meals! esp for celebrations!
best recommended for chicks only nites
really beautiful italian food! the best service! never ever been disappointed!

THE BEST MOST DELICIOUS ORIGINAL YUMMY TIRAMISU IN ENTIRE OF NEW ZEALAND!

muuuuuuuuuuuuuuuuuuuuuuust check out!

Awsome atmosphere, fantastic food. Always full so make sure you book a day in advance.