Grand Century Chinese Restaurant
- Yum Char 11am – 2.30pm
- Dinner 5pm – 10:30pm
- Private Functions
- Wedding Functions
- Payment Types: EFTPOS, Visa, MasterCard, AMEX, Diners
- Price Range: Moderate, $15 - $25
- Seating for: 300+
- Parking: Free Off-Street, Pay & Display
- Good For Groups: Yes
- Takes Reservations: Yes
- Dietary Restrictions: Vegetarian
- Meals: Lunch, Dinner
Grand Century Chinese Restaurant specialises in: Seafood, Peking Duck & Yum Char.
The restaurant’s main room seats over 300 people and there are two private rooms available for hire; one seats up to 20, the other up to 40 people.
22 Reviews for Grand Century Chinese Restaurant
We arrived at Grand Century for yum-cha (or should I say “yuck-cha”) yesterday at 2pm, thinking we would be allowing plenty of time for a quick bite as it finishes at 2:30. When we arrived the lady (who I presume is the manager) snuffed her face at us as if we were a huge inconvenience to them and told one of the workers to set up a table. The waitress brought us the menu and we realised that we weren’t going to get the normal yum-cha experience and would have to order off the menu, which was fine as we knew there was only half an hour to go.
While walking to our table we noticed how dirty the restaurant was with cobwebs and the fishtank looked like it hadn’t been cleaned in years.
Anyway, I asked the waitress what vege dish she recommends and she suggested the chinese veges for $9 which sounded divine – turns out it was just a whole heap of bok choy and nothing else. She brought over our pork filled pastries which were dry and had obviously been sitting there a while as they were barely even warm. The coconut buns and steamed prawn & chives dumplings were better, mainly to the fact that they were hot and freshly made, as they should be. At this point of the meal (around 2:20pm), we were the last customers left and all the staff sat down and started their lunch, we noticed them looking at us and talking/smirking which was very rude. We had finished and were ready to go, and no-one came over as they were all busy eating.
Eventually, the manager came to the till and we said we want a doggy bag for the $10 bok choy and coconut bun (to give to our dog). She snuffed her face up and gave us a plastic container to put the leftovers in. Never in a restaurant have I had to do this myself aMorend feel so unwelcomed – they definitely don’t go the extra mile for service here.
We feel like we wasted our hard earned money here and our words to the world is Do not go there!!!!
Even got ask what we would like after trying a few and brought that out within minutes highly recommend
Definitely go back there!
Starting from being welcomed by the Manager on entering the restaurant to placing our order after deliberating for 15 minutes and being offered assistance by our waitress and the Manager, right up to the quality of the food delivered, the wide choice of Sauvignon Blanc on offer and the polite & courteous service in the interim, the evening became an experience I would like to enjoy again soon!
Well done Grand Century,
It’s very spacious, and the food has never been bad when I’ve gone, we’ve mostly always ordered from a menu here, and food was reasonably prompt. Good things Take Time, and I find a lot of the time at Chinese Restaurants, this is the case, no exception with the Grand Century.
Food was nice, and environment is nice.
easily one of my preferences for Chinese, and Easily one of my more preferred options for Quality Chinese.
waiters were not very pleasent, infact I recall a waitress who was laying out the cutlery almost throwing the plates while setting up our table..I understand sundays are rushed for them and did not mind it so much
Food was all good…lot of good variety…we tried almost 80% of thier yum cha serves and cant complain anyone was bad..not much for my my vegeterian friend though but then we almost expected it
I personnaly feel that price was a bit on the higher side
We were served promptly and the entrees started to arrive shortly after. The quality was excellent delivered all within the perfect time-frame for finishing one dish and being ready for the next.
The mains came out hot-and-tasty and without any kind of delay.
The waitress, once she discovered it was my daughter’s birthday, made a nice effort and spent time chatting with her and making her feel special.
We ordered 8 entrees, 3 mains, 2 deserts and several non-alcoholic drinks with the bill coming to a shade over $150. The amount of food delivered could easily accommodated and extra 1-2 adults.
I asked for water more than 4 times and everyone just ignored me (in stead of getting water for me, staff members started their lunch) Finally I got water but no glass to drink with!!
They also brought tea which I don’t drink, never asked if I wanted them and they just charged it.
Foods tasted not too bad but not good enough for price I was paying.
Never go there again.
I had pork which looked like human flesh and tasted awful. A plate of vegetables is just bok choy with nothing else and costs $10 alone!
The service was the worst part. When my friends and I went to pay, the cashier got extremely annoyed because we were all paying separately for separate food items rather than splitting the bill. She acted as though this was some kind of huge inconvenience to her. I felt like saying “you should be happy we are paying for this disgusting horrible food AT ALL”. We actually got in a bit of a loud argument with her and warned others on the way out the door. Not a great way to treat paying customers! Perhaps they should set up a better billing system. Or have a cashier who can, ya no, add numbers? And not be a completely rude cow?
Will persist in warning people away from this hideous restaurant. Yech!!
The food is among the best yum cha food in the city, infact, they do some stuff better than other places, and they have a massive seating capacity (though you’re still likely to have to wait for a table on sundays.
Anyway, for the quality food in this place, there are numerous pitfalls. As standard with many asian restaurants, the service can often be rude and informal – that’s certainly the case here – sometimes the server girls will even be snappy, and sometimes seem greatly inconvienced by your asking of simple questions. An all too common trait of yum cha restaurants, sadly.
Anyway, this restaurant’s success is perhaps its biggest pitfall – on busy days it seems to take forever for servers to come round with food, especially dishes you really want. In addition, the place can be very busy, and tends to attract families, some of which choose not to control their kids. On weekdays, they don’t offer a full menu, and many of the better dishes aren’t avaible, making for a lame experience, and on Sundays, don’t bother trying to book, as that doesn’t help things – they simply seat you and make you wait like everyone else for a table. As per yum cha standards, the communication skills of the servers is poor, and it is essentially pointless to ask questions, or try and communicate with them at all, unless you’re prepared for a drawn out, clumsy, awkward back and forth.
In summation, great food (when they’re serving it) in a busy restaurant that has it’s fair share of downsides. Some visits are pleasant and smooth, while others are a disaster. Prices are about standard for cha, with $30 being pretty regular for two diners, same as other places really.
We decided upon the $30pp set menu which turned out to be pretty good value. There were some issues with segregating the vegetarians amongst us, the staff of the restaurant wanting the tree-chewers to sit at one end so that those eating from the set-menu could be easily identified. With all the fuss it would have been far easier just branding the leaf-lovers with an iron.
A lot of food in the set menu, far too much to go into the individual merits of the food, suffice to say the food was very good. I especially enjoyed the Chicken & Corn soup which had a spice to it. The fried rice was a bit bland perhaps indicating mass-cooking of large quantities – but the rest was enjoyed by all.
Service throughout the night was generally pretty good and the staff were helpful (other than the discriminatory action against the cabbage-crunchers). I would have gone for a 3.5 rating, because I didn’t think it quite achieved a 4 – but seeing as I can’t do that, 3 stars from me.
The service is terrible, it takes forever to get seating even when it’s not busy and for some reason, they seem to give preferential treatment to other people even if you were in line to be seated first!
I used to go there for yum cha as I do admit their food is nice however due to their ongoing bad service I have stopped giving them my business. Does it hurt so much to smile at your customers and greet them?
Another thing to be careful of especially during yum cha, make sure you check your bill. On several occasions my bill is always higher than expected, and this has not only happened to me, it’s happened to my friends and even my mom’s friends! So just watch out for how they “bill” you.