Hana Mizu Ki Japanese Restaurant
Palmerston North City 06-354 1885
- Mon – Sat from 5.30pm
- Business Dining
- Scenic View
- Private Functions
- Private Parties
- Romantic Dining
- Payment Types: EFTPOS, Visa, MasterCard, AMEX, Diners
- Alcohol: Beer, Wine, Spirits
- Seating for: 50 +
- Parking: Free Off-Street, Free On-Street
- Good For Groups: Yes
- Takeaways: Yes
- Takes Reservations: Yes
- Dietary Restrictions: Vegetarian, Halal
- Wheelchair Accessible: Yes
- Meals: Dinner, Late Night, Dessert
Hana mizu ki offers healthy daily life thrown out from traditional Japanese foods. The restaurant only use the best resources of New Zealand produce and highest quality ingredients directly from Japan .
The restaurant provides a variety of small dishes to share as Japanese traditions and entree/main style as well either way your choice.
Come and enjoy the intimate and friendly atmosphere and wide range of Japanese treats, such as freshly made sushi, and the amazing Sizzling prawns.
15 Reviews for Hana Mizu Ki Japanese Restaurant
After writing this review I got this response from the owner:
Patrick H. sent you a message on MenuMania:
Subject: From your Best Japanese Restaurant HANA MIZU KI
“I would of like to say few thing about your behaviour but to be diplomatic about it , We did offer to make you a meal off the menu ( gluten-free ) remember, that will take my time off other things I am doing and give you some thing special OFF THE MENU and gluten free , you chosen to have a salmon sushi and that do come with a miso and we did told you that do have soya sauce in it and is not gluten free , for your record is KARA-AGE ,CHICKEN KATSU, PORK KATSU , TAKOYAKI , SASHIMI ,AGE-TOFU ,TATAKI,UDON , SALMON TERIYAKI, TEMPURA MORI, SUKIYAKI, UNAGI , Japanese Curry,are those nMoreot JAPANESE enough for you ?
We have won the 1st runner up award for the best ethnic restaurant of the year and 1st runner up for the best ethnic Chef of the year .
You must be a races women who do not like Chinese and for the record I am From MAURITIUS and i do like Chinese not like you , by the way you need to growup I do not go out of my way to say some thing bad about you .”
This was my response:
Interesting how we have such a different impression. By your response it should be clear to everyone that customer service is not your strong point. It is upsetting to me that you have not recognized your part in any of this incident. No one told me the miso soup had soy sauce (the chinese type that has wheat in it) or tempura batter in it. If they had, I wouldn’t have eaten it! Plus, you recommended the dish I ordered, which is why I ordered it. Certainly authentic sushi and miso soup never has gluten in it, but I did ask to twice just to make sure. You mention that you offered to make me something, this was a steak with wine and mushroom sauce, but I didn’t want a Kiwi meal. I didn’t say there was anything wrong with being Chinese! Just that the food is meant to be Japanese, and perhaps the owners ethnicity might explain why things were not authentic. Yes the names of the dishes on your menu are Japanese, but the way they were made are often not.
I think this restaurant is up and down all the time in its standards, as I’ve eaten here many times, sometimes its been great, and other times its just really bad. I guess its up to you if you want to take the risk.
Also, the owner gets upset over like $1 or $2 disputes, even when he’s in the wrong. Not good business!
Ordered entree/sushi at 7 p.m. Asked the waitress if we should order our mains at the same time. She suggested later. The entree /sushi came at 7.50 p.m. By then, we kinda realized why she suggested we should order the mains later – the kitchen couldn’t cope. Ordered mains at about 8 p.m, it came 50 minutes later. We had our dinner at almost 9 p.m. What helped eased the unpleasant evening was the nice hard-working waiter who served us. He was very apologetic tho’ it wasn’t his fault. Verdict: Will never patronise this restaurant again.