Hede Japanese cuisine
- Mon-Wed 11:30am-2:30pm, 5:30pm-10pm
- Thu-Sat 11:30am-2:30pm, 5:30pm-11pm
- Sun 5:30pm – 10pm
- Business Dining
- Live Music
- Private Functions
- Private Parties
- Payment Types: EFTPOS, Visa, MasterCard, AMEX, Diners
- Price Range: Cheap, Under $15
- Dress Code: Casual
- Alcohol: Beer, Wine, Spirits
- BYO/Corkage: BYO, Corkage Charge
- Good For Groups: Yes
- Takeaways: Yes
- Delivers: No
- Takes Reservations: Yes
- Outdoor Seating: No
- Meals: Lunch, Dinner
Hede Cafe & Bar offers a great casual atmosphere and an experience of fine Japanese food at very affordable prices. Hede Japanese Restaurant
32 Reviews for Hede Japanese cuisine
Visited September 2013
It started with a booking for 19 that was lost entirely, and while they did do their absolute best to accommodate us it just never recovered.
Nearly an hour after we were seated before we had our order taken, without even being asked if we wanted any drinks. Then when they started bringing out food we had peoples mains coming out while entrees where being brought to the table. The way the food was brought to us was also haphazard with some people getting food, then another table of different people getting food before the rest of our group got their’s leaving gaps of 10 minutes for the first set of people to either eat or leaving food to go cold. Hardly making for a social eating experience.
The food itself was rather average as compared to any other Japanese restaurant i have been to in the last year or so, nothing terrible but not exactly special either. While i can recommend the Unagi Don, I wouldn’t bother with the teppenyaki chicken, there are many other places that do it far better at a much better price (Arashi I’m thinking of you)
The wine and beer list too, if you could call it a list, was so short it was not funny, only 3 Japanese beers at a Japanese restaurant? Not sure what is up with that.
Over all, if you go, expect average food, below average alcohol selection (it is BYO so maybe take your own) and double check the booking to check that they have you down as coming in
Besides that Food is great and we will definitely will be back soon.
Visited November 2012
First time we had visited and will certainly come back.
We brought friends from the UK who eat fish, no meat. The menus are very cool – wooden & were already laid out on the tables when we arrived.
Our lovely friendly waitress asked what our preferences were & then made good recommendations. No problem with our friends not eating meat – the waitress brought out sushi & sashimi combinations with fish and veges only. Beautifully presented food.
I did have menu envy when hubby had miso soup served with his terriyaki chicken which included rice and vege dishes too. Tempura prawns fantastic as well. I had raw fish, Yummy!
The set menus are good. If you are after good Japanese food at a good price, but can happily sit in wooden seats – this is good.
Visited February 2013
The wait staff were courteous and friendly, and made us feel very welcome. The food arrived a lot faster than I expected, and looked amazing and tasted even better.
We both love Hede and would happily recommend to friends and family, as well as return again!
I was terrified to come here, especially with a huge group, but it was much better than the previous reviews.
Apart from the TERRIBLE squished layout, VERY unstable seating, and having to get our own menus, the food didn’t take long to come out, and it was DELICIOUS. Everything came out at relatively the same time too.
I had the teriyaki salmon which was cooked to perfection. The dressing on the salad was yum. And being BYO, was just a bonus for a big group.
Was a very good experience apart from the very little space waitresses had to get between tables, and people were constantly being knocked in the back by other customers.
We visited on a busy night and things seemed to be running rather smoothly.
Well done new management, things are looking up!
Visited December 2012
Waited 40 minutes before being asked about drinks and food
Spoke to one person about getting some service but she did not speak good English and then she disappeared off down the stairs
Food was good but service was horrible.
May have changed hands but not a good experience
On the ‘not to back to’ list.
It took 1 hour to be served and a further 1 hour for our meals to arrive. We were asked to get off our table just before we were served and move to a much smaller one because the guy running the place had other customers that he could fit in.
He was not friendly at all, in fact we were treated more like were a pain in his a$$ then anything!
Meals were average, I guess because the service was so rubbish and the length of time it took for us to be served made the whole experience is one that I will NEVER go back to! If you want to pay for crap service, this is the place to go.
Visited June 2012
We made a booking earlier in the day for 7.15pm. When we arrived, we were told to come back in 15 minutes. It was freezing Wellington night, so we kept ourselves warm in a Fix convenience store since there was no room to wait in their establishment.
We returned 20 minutes later – just to be sure – and were pointed to a window table. The restaurant was still very full and bustling, but guests were starting to leave (there were tables with big groups and well as smaller groups). We waited half an hour to be given menus and water, while the staff concentrated on clearing tables and processing the paying customers. It got to the point, after about 20 minutes, that we kept looking around to try and get their attention but were still ignored.
Finally, after all the staff had cleared roughly 5 or 6 tables, they asked us “what are you waiting for, did you just here?”. Not so impressed. They brought over a menu and water for us. Then we ordered appetisers + mains – they came out 15 minutes apart which was good timing.
The food was incredible, and very good portion size (Chicken + Japanese Mayo, Tempura Prawns, Teriyaki Chicken, Teppanyaki Beef). We couldn’t finish it all. As soon as we were done eating what we could, all the staff were sitting around at the tables with their jackets on, and using their phones. Obviously they wanted us to leave. They kept staring at us. And big bowls of food was being brought out to one of the group tables where they were sitting – so obviously they were about to have staff dinner, and wanted us to leave.
So we did. Full (and with the leftovers in tow) and satisfied by the food, but vMoreery bemused by the non-existence of any customer service whatsoever.
Pretty standard menu. Nothing overly adventurous. Appetisers were served at the same time as the mains which was a little strange. Service was ok. We were brought refills for our water. The wait staff were friendly enough. Toilets weren’t great, but they did have soap. I’m not a fan of the cheap wooden disposable chopsticks. Would have expected decent ones at a dine in restaurant.
Hede is in the gold section of the entertainment book. Would not say it is of gold standard, but if you want decent food at a reasonable price, I’d say give Hede a go. Good for BYO nights.
I am very disappointed with their service and I will never go there again! I went to Hede a year ago and everything was great. Hede used to be a popular place to dine in the weekend and sure you will get good food, good price and good service. But now, a horrible place to go.
I noticed they lower the price(set meal used to be at least $20 and now they make each noodle/donburi $10 each)
I guess the reason why they have to make it cheaper is that the bad qualities of the restaurant scare the customers away.
And at last, when I went to the cashier, the manager looked very angry and just chuck the receipt without asking me. That is worst service I have ever received.
I can only wish Hede good luck…
Ordered Curry Soba and for $17, I’m thankful I was hungry. Meal arrived as ramen (like the instant noodles) and when I asked them, they insisted that was Soba and that was what they served. They shouldn’t advertise it and write it in their menus if it isn’t actually what it is :/ Curry soup was literally soup with a dusting of curry powder. They were very generous with their vegetables though! hmm..
Last time I went there (about a year ago) service was equally terrible and the tuna tataki I ordered that was supposed to be seared came out completely cooked :/
sigh.. don’t bother, i don’t think it’s run by actual Japanese.
Rating 0 stars.
I went with a group and while the food was average at its best, the service from the staff was Appalling!! They rushed us through our meal and then charged us corkage even though this site says it has no corkage, then they had the audacity to speak rudely about us in their language infront of us (one of our group can speak their language). They charge corkage per person even if you have people who do not drink. Stupid! The guys are particularly rude and obnoxious one of them was a Stanley. These people have no business running a customer focussed business. They need to go to wagga mama’s and learn what customer service is all about. You should be ashamed of your establishment Hede Wellington! You’re not even worth a corner of a star, but heres a full star for pity sake!