Wouldn’t go back nor recommend to anyone…

Food was awful.. Had to wait ages for our food, and service was bad. There are tonnes of much better Japanese restaurants in Auckland, wouldn’t waste my money eating here.

We’ve been here once and it was godawful.

Tuna sashimi arrived FROZEN, with huge ice crystals in it, and coloured GREY (it should be red). Tako Yaki was just disgusting–incredibly greasy, as if it hadn’t been drained after it came out of the fryer and all oozing, squirting mayonnaise and no octopus–I couldn’t even finish one, and I adore Takoyaki.

Staff make a show of speaking Japanese when you enter; I don’t think they are, or at least don’t think the ones I spoke to are. Obviously it shouldn’t matter (and anyone who eats Japanese food in Auckland probably eats lots of fantastic Japanese food made by non-Japanese business owners), but in this particular case it felt deceptive and a bit cartoonish to us, particularly when I asked for shochu and was brought sake, and then was told that the sake was shochu. It’s too bad they don’t know the difference, but I do, and I won’t be going back.

Any mall foodcourt Japanese is better than this place.

I’ve been here a few times and every time it has been a great experience. The staff are incredibly polite. The food is good. What more could you ask for? It’s definitely worth a visit. Would go again.

After being completely ignored at another restaurant up the road, we walked down to Haikkado. This place was a breath of fresh air! The service was excellent, our chirpy waitress turned our night into an awesome experience. The food was just as amazing! Very tasty and well presented.

I visited the restaurant on numerous occasions but recently I realised that the price had gone up quite a bit and the food portion I thought decreased. The quality of the food remained the same though…

After one bad experience here ( where they simply didn’t deliver 2 meals and didn’t say they had run Out) we had an excellent meal here. Flounder was absolutely delicious and beef and prawns and bacon. This time the staff were very efficient and attentive to our needs.
Will be back soon. Keep it up!

I come here all the time for lunch when in Auckland.
I always find the food to be good, fresh fish sashimi and delightful service.
They also have another restaurant – Oedo in Greenlane. I go there for evening meals sometimes.
Both are good. they look after me well and I enjoy their pleasant friendly approach and the food.
In fact the reason I am writing this review is because I was looking them up to make a reservation for tomorrow when I will be in the area.

Went there the first time today for lunch. The restaurant is traditionally fitted out and we were lucky to be seated by the window. The menu is pleasing to look at as items are accompanied by pictures.

The good things is that they cover a vast range of choices, the best thing we had today was the cheese mayo oysters and the salmon handroll (but at over $5 a piece its probably best to give a miss if you can make this at home yourself).

I would not recommend ever getting the tofu, everything about it was wrong. The sashimi to me was a bit overpriced for the amount you get. The curry was a bit thick and tasteless, and the eel on rice was bland. Beef tataki was not up to par to that I have had elsewhere and it was a bit weird that they would squirt japanese mayo onto the pieces (probably to just add flavour). I’d figured that majority of the workers there are not japanese because the few bits and pieces of japanese that they spoke was “synthetic”

Anyways, not a bad experience but I definitely think that there are many more japanese restaurants which offer much more authentic tastes at prices which justifies its quality

Been here many times now and always a good meal at a reasonable price. Service can be hit and miss but in my experience not so bad that it would affect the evening. Great for mid-week dining when you can’t be bothered cooking. You need to be aware that like many Japanese restaurants the food comes as it is made ie not all at the same time. Highly recommend sharing dishes between your party as this will mean you can taste more and share food without one person going hungry while they wait

Four of us went there tonight 28 Oct 11. Two of our main courses (Crumbed Flounder and Tempura Prawns) were not available but they did not even bother to come back to the table to tell us. So two of us had to sit there with no dinner. What a disaster! And this was after we had double checked our order. Having said that, the partial orders delivered were fine but I am now very upset with them and they have dropped from being a ” regular favourite” to a “poor service” category. The manageress on duty did apologise and adjust the account but that’s no substitute for not training your staff to care for customers. Shame on you Hokkaido.

Went back again more recently (April 2012) with friends and received much improved service plus excellent food so have now upped them to three stars and will return again.

My partner and I come here all the time, it’s awesome food and friendly staff are very welcoming. We turned up with out bookings a few times and have had no trouble getting in even if we had to wait five or ten minutes for them to set up – it’s well worth the wait!! Price is average but I am happy to pay it as we enjoy it so much. My mother and her partner now eat there regularly and I also took a girlfriend there today for lunch and she loved it. Previous comments must have ordered the wrong thing because I have never been disappointed here!!

First time we went without booking on a Friday or Saturday night we got turned away which is fare enough. We tried again on a non weekend night without booking,they took us to a table right beside the order table. The place is long and tiny, feel very squeeze and not comfortable. The manager took a while to come to our table to get the order, we didn’t get any drinks just want tea – it turns out you need to pay extra for it!! The food portion is very very small, 2 of us ordered 6 dishes and we are still hungry!! The worst thing is we found a hair in the dish which is disgusting. The manager offered us a replacement which we turned down as we had enough of the food. We went to pay, she offered 15% off – I checked on the Entertainment book they could offer 25%, don’t know why she could not offer us that. The thing is it is a Japanese cuisine owned by a Chinese, I don’t think the food is nice and we will not go back again for sure!!

Not such a good experience. the first bad thing that happened was when we booked our table and it took them about 5 minutes to give us our table. we ended up getting a good table so it was okay but the table was not wiped properly and was sticky which made it uncomfortable for me and my family. then when we received our menus and decided what we were going to get, it took really long for the waitress to come and write down what we were getting. she had also ordered someone else’s food before ours and they had come later than us! so after she got our food ordered, the food was such a LONG wait and it was such a little amount and the money was definitely not worth it. the waiters were nice and the room was nicely decorated. that was pretty much the only credit i would give them. the food was average, i could have made food better and when i was eating some salmon, i couldnt even eat it, it was so hard to chew on. this is one of the worst dining experiences i have ever had.

Loved it!!! great atmosphere, friendly staff & best off all a great variety of delicious food at great prices. I live in Papakura & don’t mind travelling all the way to Mt Wellington for a meal here. Am booked in for tomorrow night & can’t wait!

We enjoyed a Birthday celebration at this wonderful little restaurant on a Friday night. Quite frankly, this was the BEST restaurant experience that we have had in over a year. The delicious food is a fusion of Japanese, Chinese and Korean and is very well priced. And the EXTENSIVE menu allows dishes to be ordered in economic-sized portions, allowing the diner to try many different dishes; without breaking the bank! The service was very friendly and hospitable… The staff even sang HAPPY BIRTHDAY to my partner, which was most unexpected and really made our night. Needless to say, if you have movie tickets booked for Sylvia Park [as we did] this is THE place to enjoy a fabulous pre-movie meal. We will be back soon! [We spent about $80 for two diners - without alcohol]

Lovely fresh food, great range, great tastes. What a pleasure it was to eat here.

Celebrated my birthday here! it’s such a lovely little place – gr8 food and the staff are so friendly. Would definitely go there again – highly recommended

This is our favourite Japanese place to go! They have booths down the back of the restaurant which fit six people perfectly. They have friendly staff and the food is delicious. I would highly recommend Hokkaido if you want fantastic Japanese.