Myself and my family had a lovely time at the Horseshoe. Very good with our children. The restaurant was very inviting. The staff, beyond great with their manner and help. The food was delicious. Super happy we found them. If we are ever in Masterton we will be visiting again for sure. We couldn’t fault our experience. Thanks Horseshoe staff!!!!

My family and I had lunch there recently and we are 50/50 about our experience.
The staff were lovely, very friendly and helpful, the whole place was clean and inviting and presented very well.
However, we were not overly impressed with our meals. I ordered the open chicken sandwich and the bread was burnt, my partner had the wedges and the bacon was burnt. Then there was the fish and chips for our two year old daughter. We paid $13 for her meal in which she barely ate anything from. We were not offered a smaller meal for her or any kind of cheaper alternative when chosing what to get for her. All up for our daughter we ended up paying about $25 for her meal (meal, desert, drink) which I thought was a bit much, no two year old eats $25 worth in one sitting.
The deserts we thought we paid purely for the presentation, especially when you pay the same price for an adults and children’s desert yet the children’s is four times bigger.
Overall, we were happy with the service from the staff but as far as value for money goes I’m not sure I’m willing to dine there again in a hurry

We stopped here over the weekend as we were driving home and very little was open through the Wairarapa.
The girls working here were polite and friendly.
The children’s menu was $12 and our three years old son ordered the chicken nuggets “tender breast chunks battered and fried” these were not tender breast chunks, they were processed frozen nuggets that we try to avoid. I spoke to the waitress and the chef offered to make some new ones but we were in a rush and our son wouldn’t have eaten much more, it was just disappointing that they were mis-represented on the menu. My husband and I both had Scotch fillet steaks ordered medium rare, they were over cooked and charred, my husbands sauce had
a definite taste of packet gravy to it.
I went to the bar to get the bill and order a coffee and stood for about five minutes, there were no staff front of house, the bill was $92 for two steaks two coffees a beer and the nuggets which were charged in full.
The coffee was very good but overall not a place we would eat at again which is a pity as we are in Masterton often for business.
Following this review I was contacted by someone from the Horseshoe who displayed excellent customer service skills, I feel that my grievances have been addressed in a prompt and professional manner, I will be trying this restaurant again and am looking forward to a lovely meal.

Great meal, huge portions and excellent service. I didn’t feel like a steak so I had the Fetuccine which was excellent. I would recommend The Horseshoe and the friendly staff to everyone.

Called in for a quick meal before a show. Only had starters because we needed to be quick. Service was good (and fast like we hoped). Food was very nice, with a nice atmosphere. Sat down and had a drink next to the fire before we left. Will definitely go back.

Overnight stay in Msterton turned into a real delight with an excellent meal and service at The Horseshoe. Great staff, very tempting menu and excellent food. Highly recommend.