Jackson Cafe & Bistro
Lower Hutt City 04 589 8585
- Mon – Sun
- 11am-3pm, 5:30pm-10pm
- Children's Menu
- Conference Facilities
- Scenic View
- Children's Play Area
- Private Dining Room
- Payment Types: EFTPOS, Visa, MasterCard, AMEX
- Price Range: Spendy, $25 - $35
- Dress Code: Casual
- Alcohol: Beer, Wine, Spirits, Cocktails
- Seating for: 120
- BYO/Corkage: BYO, Corkage Charge
- Parking: Free Off-Street, Free On-Street, Pay & Display
- Good For Groups: Yes
- Good For Children: Yes
- Takes Reservations: Yes
- Dietary Restrictions: Vegetarian, Vegan, Dairy-free, Gluten-free, Soy-free
- Wheelchair Accessible: Yes
- Outdoor Seating: Yes
- Meals: Lunch, Dinner
Renowned Trafalgar Square Bistro and Adam Café and Bistro chef, Adam Li has recently opened a brand new restaurant – Jackson Café and Bistro. Adam’s cooking philosophy is straight forward – innovative cuisine using the best of local produce.
Jackson Cafe & Bistro is ideal for an intimate dining experience and to celebrate special occasions with families, friends or business associates.You can not beat the great location, atomsphere and friendly service, Jackson Cafe & Bistro has it all..
48 Reviews for Jackson Cafe & Bistro
Staff were un-attentive – to the point where they avoided eye contact. Staff had no interest in customer service. We waited over 20 mins to just get our table cleared after dinner.
Food was terrible. Duck was over cooked. Pork was tasteless and also over cooked. Worst pork and duck we have had.
Desserts were fine – nothing special.
Definitely over priced for the quality of food they serve.
Overall really dissapointed and will not be coming back.
A nice environment and the food came out in good time but the food is not what we would expect from Adam. The standards have clearly dropped. The place was not busy for a Saturday night (could’ve been the rugby or the foul weather). From our party of 4, one was pleased with lamb shanks, two found the steaks average – good size but chewy and not melt in your mouth like they used to be. The salmon used to be the best in terms of a honey flavour but it was very bland. The chunky chips tasted old and cold and their appearance looked recycled. The desserts were OK, but they used cream from a can. When asked how our meals were, we mentioned our disappointment to the waitress who said she’d advise the chef, but nothing was said or followed up (why bother asking then, and this is what customers will rate you on and tell everyone about). They appeared very dis-interested. We also felt the staff attitude change. Admittedly we were among the last to go, but at only 9.25pm staff were making it clear that they were wanting to go home. They were stamping past us looking at their watches, they all came out from the kitchen and even brought out their mop and bucket. We felt like we were being pushed out. We were disappointed that we recommended this to our friends as a quality restaurant. My husband has recommended Jacksons for the Christmas dinner this year, but is now concerned after this experience as people are coming from around NZ.
Mains were very average, edible, but not very pleasing. We both had MR Sirloins. We asked to have chips instead of potato. We could not see any part on the dish having bacon, onion and peppercorn. But there was plenty of the creamy mushroom jus. Sticky date pudding, excellent. Cheesecake, very mediocre.
What saved this was the brilliant service of our waiter. Very accommodating, does his job extremely well. Suggested wines for us and knew the menu well.
I will come back, but maybe for a proper evening meal, not the lunch special.
Entrees were a mixed bag risotto balls were great, but calamari was like deep fried rubber bands
Had the char grilled salmon for the main, and it was truely delicious almost enough to make my forget about the start of the night.
This was shortly ruined by a trip to the toilets where i nearly slipped over due to water (i hope) and toilet paper all over the floor, granted it was later in to the night and i had a few wines by then, but still that visual basically sums up my lasting impression of the place.
All in all food very good and would go back again. Just a pity on their service. Looked like only 2 people were working in such a big place.
Very happy with the experience and we will definitely be back to Jacksons again!
Waitress explain every detail about our food with smile on her face and answer all the questions with patient.
All in all It was a pleasant evening.
There wasn’t much that interested me on the menu, but I did feel like a curry (and apparently their curry was great). I was a bit torn, because it didn’t really seem like a place known for it’s curry (it’s more of a steak and ribs sort of place). However, I was pleasantly surprised!! Yum, tasty and a huge portion! I was well pleased with my selection, and I’d definately go back if ever I feel like curry again.
Some of the best meals in lower hutt.
-Great Food (From what we have tried)
-Great Service (Lunch service seems the best)
-Some of the meals get let down by the sides (Microwaved veges/salad with no dressing)
-Bit of a mixed bag with the prices of the food (The food is fantastic, however the decor/atmosphere of the place does not match the price of the meals/experience)
Overall highly recommended
I went to Jackson on Valentine’s day and surprised find a lot of new waitress. they are very lovely and smelling all the time. They are very patient with every customers and introduce meals carefully.
Overall, as a loyal customer with Jackson, I feel the food still good and service has changed much better than before.
Our starter of garilic lime prawn was fantastic and we followed it with the 600gm steak to share. The wine matching was spot on.
Overall, a really enjoyable experience and would happily head back again in the near future.
The pork belly was dry and the mash you could cut with a knife. Ordered the duck for the main, which was good, but the kumara chips were dry as if they were a day old and reheated.
Wait staff were slow. I wasn’t even afforded the opportunity to politely say that the meal was well below par because no-one asked how our meal was. Perhaps they know it’s crap.
First and last time visiting this place.
The combination of quantity and festive atmosphere more than offsets the inconsistent food quality, though some of the meats are quite good. When we went with friends the top-round and lamb were very good, the skirt steak and chicken also good. The fish was dreadful, but hey–it’s really a meat place! And once you find things you like, you can pile your plate high. We’ll definitely come back.
I come to their place, they always offer excellent service, no queue problems, and always provide quality food, no disappointing. Good job.
Will come again for dinner with friends.
However, if you are in search of ambience and professional service, avoid Jacksons. We were placed by the kitchen, which meant we were subject to waiting staff racing past our table all night, and shouting out orders and comments to each other. Add to this, we were seated and then had to wait for more than 15 minutes before anyone came to ask if we would like drinks, and then it was only at our request. Later, when we were keen on a dessert menu, we again had to ask the waiting staff to come over. When taking the orders the staff were either surly or disinterested – it was like they were doing us a favour. Quite uncomfortable.
What a shame – this could be a great spot for a casual meal.
Ordered 1/2 doz oysters with chips and salad.
Disappointed with the cooking of oysters, burned and uneven battering. Would not recommend or order again. My local chippie does better oysters and cheaper.
The funny thing was when I went to pay for the meal, there was another customer that had complained, not sure if they listen to customers.
I’ve been to this place before and ordered steak and duck, both meals have been great but I’ve never been more disappointed in a meal.
Lesson learnt, order only what a restaurant specialise in.
The service is not that good. They really need to put a smile on their face. I would definitely go back and recommend for the food but hopefully their service can improve then.
We have been to Adam’s old place on High Street sometime back and really enjoyed the lamb. May be we should have stuck to Lamb or Beef which he seem to be good at.
We were most impressed by the attention that the staff gave to an elderly gentleman dining on his own. A staff member offered to go with him by taxi (at a cost to the restaurant) to make sure he got home okay. This is FAR above and beyond the call of duty and is incredibly impressive.
Based on this service (as well as the incredible meal) – we will definitely dine here again.
However, I think the wait staff need training…. Drink orders were only taken once and the glases were not removed from the table when drinks were replaced. Our waitress insisted on staying in one spot and passing the meals across – there were 7 people at our table – not very pleasant having someone leaning across infront of you. Surely its not difficult to learn how to serve & clear up.
Will definitely be back and try out the dinner menu.
Thank you heaps to Chef Adam and the friendly staff members.