La Patio Cafe & Bar
Palmerston North City 06-356 5065
- Mon – Sun 6.30am – 9:30pm
- Business Dining
- Children's Menu
- Conference Facilities
- Live Music
- Out Catering
- Private Dining Room
- Private Functions
- Wedding Functions
- Payment Types: EFTPOS, Visa, MasterCard, AMEX, Diners
- Price Range: Moderate, $15 - $25
- Dress Code: Smart casual
- Alcohol: Beer, Wine, Spirits, Cocktails
- Seating for: 60-80
- BYO/Corkage: No BYO
- Parking: Free Off-Street, Free On-Street
- Good For Groups: Yes
- Good For Children: Yes
- Takes Reservations: Yes
- Dietary Restrictions: Vegetarian, Gluten-free
- Wheelchair Accessible: Yes
- Outdoor Seating: Yes
- Meals: Breakfast, Brunch, Lunch, Dinner, Dessert
- Wi-Fi: Free
La Patio Cafe’ is on the Hotel Coachman site on 142 Fitzherbert Avenue, Palmerston North
We welcome families, groups and individuals.
We have live entertainment on most Friday and Saturday nights
We have secure underground parking under the hotel.
10 Reviews for La Patio Cafe & Bar
For a start, we’d pre-booked days in advance for 12 people and were pretty much the only people in the restaurant by the time we’d ordered, yet they’d already run out of half the menu.
It gets worse… Half the table got their entrees and when we enquired as to the other half we were told that the mains wouldn’t be served until the entrees were finished… Except we were still waiting on half the entrees! Then follow quite quickly 3 servings of chicken kebabs which had clearly been forgotten about on the servery, with the carpaccio (the easiest entree to prepare) served last!
When the half the mains came out the waitress went around doing her “Would you like ground pepper” act, so by the time the rest of the mains were out she’d felt her job was done and had buggered off. There were no steak knives for those with steak. Some plates were piping hot while others were stone cold. And we had to constantly wave down the staff for more drinks and top ups of water bottles.
The excuse of “I’m just the messenger” and “Sorry, there was a miscommunication” was not acceptable. This is supposed to be a high class restaurant – you would have got better service at McDonalds! We had VIP guests with us from overseas and this was really embarrassing. There was not even an offer of a discount on the bill – clearly because there was no one senior enough to make that decision. The duty manager was no where in sight!
This is the second time I’ve been to this place in the last couple of years. My first experience was none the best either – a red wine was ordered, but a white wine was presented. When this was sent back, the waitress was seen reaching for the wrong bottle of wine yet again! In that case we did get the drinks for free, but like I said…Incompetent!
Needless to say, we didn’t stick around for dessert.
An apology from the manaMoregement and an offer of a second chance ain’t gonna cop it in this case – 2 strikes and you’re out!