Lone star is never anything less that AWESOME.

The branch in New Lynn always has awesome service (and generally the wait staff are fairly easy on the eye too lol).

Had the ribs last time I was there…. SO GOOD.

A little pricey for what you get though, which makes it a 4 star

Had a very poor experience here, substandard food which they apologised for and tried to make up for but even after deducting from the bill I still felt I’d paid twice what the meals deserved. And if I charged them by the hour for waiting they would’ve owed me… unacceptably slow service.

Big portions, simple food, been here a quite a few times. Good place to come if your hungry.
Don’t have a starter if you want dessert because the portions are pretty substantial.

I have been going here over the past six months, some days are really great, but the service is slow and slack so get your order ready to go at once.

The waiting girl staff do not tend to your needs, they wait until you try to wave them down. But overall I have found the food yummy

Lone Star have a high reputation which they guard jealously – and no wonder, competition is fierce in the area where there seems to be an eatery of some kind every few yards.
I’ve eaten at Lone Star several times and never been disappointed (I’ve also never been able to finish the gigantic meal I’ve been served but the staff provide take-away boxes so it can all be enjoyed again at home).
Lone Star pride themselves not just on good food but on the friendliness of their staff and this really comes across. There is nothing worse than wait staff who treat you as if you are an inconvenience in their evening.
Here you’ll find smiles, jokes and an appropriate level of familiarity to put you at your ease.
My tiny, tiny criticism, is that for an older chook like me, with a vision problem, the lighting is a bit too subdued and that makes me nervous about falling over a step or dog or baby!
But apart from that, I’d take anyone there for a special meal. In fact, I have four friends who all have birthdays within a week of mine, so that means we ALL get free desserts – well, it’s worth a try

I attended here the other day with the family for the second time.
As much as the kids enjoyed it i found it pretty average. I ordered fish and chips and to be honest i think i would have done better at my local chippie.
If you want value for money, it’s not really here although i will say the staff are very friendly and the kids love it,they just need to raise the bar on the food as it is very average at best.

Went to Lone Star in New Lynn for the first time on Friday night.
The waitress did not tell us the specials. We waited 45 minutes after ordering then asked how much longer the food would be, it took another 15 minutes, this was for the entree. We noted people who arrived after us got their food first. We had to call the waitress 3 times to get dessert ordered. Food wasn’t that great not what was listed on the menu. ie Salad was very disappointing.
Definitely will not be returning.

Went here for the first time in the weekend, with a group. Very disappointing, service was slow. We waited a good hour before mains arrived.
I had the johny cash dish, dry… I heard the ribs didn’t have much meat or sauce on it.
Waitress was alittle on the pushy side.
I don’t think i’ll be back any time soon.

Ended up at the Lone Star restaurant last night for the first time in years.

The service was fine, not too pushy and the food came out in a good time. Hard to hear anything over the music however.

Impressed with the portion sizes – I ended up taking my meal home for breakfast AND lunch the next day! Although, eating it now I must admit that at the time, alcohol helped with the taste. It’s fairly average.

Hands down, this was the most disappointing dining experience of my life. If any one knows anything about food, than this would be similar to eating the grime of the bottom of somebodies shoe..

Not only was the service was appalling…(the waitress did not even know what Budweiser was, or any of the prices of the specials, plus she acted like she couldn’t give a damn in the world) but the food was disgusting…The ribs tasted like they were marinated in salty water, not hoisin sauce and sweet and sour and the chicken breast had the attitude of a dead mans arm…

Appalling. Please any one that is in their right mind would not go here!!!!

First experience with the place was terrible. We walked in and asked if we could just have a drink. They told us no worries and the bar is over there. We asked for Cider (on the menu) but didn’t have. We asked for another thing off the menu but they didn’t have it either so decided to go for just a simple beer and were then told that we were only allowed to drink if we would order food with it so we left.

Gave it a second shot a few weeks back. First waitress was very unfriendly but the one serving us on the table was very nice introducing herself to us and really looked after us during the night without being pushy. Started with some bread, recommended! Real good home baked bread. As a main we both had chicken. Absolutely fantastic but next time I’ll take the small portion because it was HUUUGE! Food was a little pricy but good flavour and good atmosphere.

I’m in two minds about Lone Star. The food is pretty nice, but perhaps a bit pricey for what it is – its not complicated stuff, its comfort food you could whip up at home.

The normal size dinners are pretty large, with smaller servings available for those who don’t want huge – but the Blackboard specials I’ve tried (usually the nicest option) are more expensive than the large size menu meals but the size of the smaller servings at best.

This was my second time at this restaurant. The first experience was very good, however really disappointed with my most recent visit. I asked for my meat to be well done, it came out very rare, the blood had seeped out of my steak and been soaked up by my potatoes and coleslaw etc. I sent it back and asked for it to be cooked for a bit longer, which they did and I started eating my meal. Upon my first forkful of coleslaw I encountered a very long human hair embedded in it. Don’t know if it was put there on purpose after returning my steak or whether it was a complete accident. I did not eat any more of my meal, however they did give me a complimentary glass of wine while I waited for my meal to come back out, did not charge me for my meal and gave us a voucher to the value of my meal to come back again. I have not been back but tempted to try the branch on the North Shore instead.

Food is always great here and they offer half sized meals for those who don’t like to gorge. Definately recommend.