Last night we took our friends to Masala in Tititrangi. What a superb meal we had . The Restaurant was full the service was brilliant and the food was way above what we expected from all the other reviews I can recommend this restaurant and we shall be definitely returning.

Great food but if delivery order isn’t big enough…delivery driver mysteriously “has gone home”!… On a Sunday night?

I have visited this place numeorus times and i am basing the review on the midweek special price of$10.00 a main (you really would need your head read to go and pay full price).
Anyway it is Average at best.you are welcoming by Nice decor (although starting to date) and a rude manager who seems to enjoy cursing his staff in front of the diners.
As for the food it is very inconsistent and I cannot understand how you can make a curry with such lack of flavour sometimes. It’s not the seasoning as on other occasions the food will be salty as hell and still flavourless.
Maybe it’s the fact that the food is quite possibly made in such huge quantity’s midweek that the chef hasn’t, quite adjusted the recipe.
Anyway as I said$10.00 is OK. Takeaway is the best option here.

My advice..

- Pick up and eat at home- You get more for your money.

- Only buy from there on Monday-Wednesday when its $10.

- When they say your order will be ready in 30 minutes its more like 10 minutes so don’t take your time or it will get cold.

The dishes are mostly sauce and very little meat, still tastes good though. Staff are rude but i can’t say i expected any better.

Overall not bad for a cheap meal.

We ate at Masala tonight. The food is cheap and awful. Why is everything served in a tomato based sauce? The manager is also rude and arrogant and orders his staff around like they are peasants. We are new to Titirangi and having tried Handi Indian Restaurant (very good), thought we would give Masala a go. Never again. If you want nasty Indian food go to Masala. For a decent meal, go anywhere else. This place is the pits – don’t be fooled by the location and decor.

Warning: do not dine in here.

I have been here twice.

The first time they got my order wrong and bought out a Bhuna Chicken instead of butter chicken and I sent it back and had to watch my family eat there dinner while I waited for them to cook me a new meal.

The second time I was with a large group of people and my girlfriend got her main 12mins before anyone else recieved theres which was kind of like a drip feed situation from there on. After the mains came out it was a furthur 5 minutes afterwards that the naans came out and by then we had all gotten through at least half our meals…. Giant stuff-up not once but twice and the only reason I give 1 star is because the food was ok but not spicey enough considering I asked for kiwi hot.

Shocking service.

So I didn’t know that the $10 takeaway meals on a Monday were different to the full price meals on other nights. Picked up a Butter chicken for the kids for dinner last night and there were 6 pieces of chicken in a massive amount of sauce. Would have been better off at Curry Zone down the road, will know for the future not to bother.

Have just ordered a Takeaway meal for my family of 5 but after reading some of the reviews I am a bit scared. Have dined there before, Marsala ie in Titirangi Village, with not complaint so will post another review once we have eaten. Phoned in order to be picked up at 7pm, lets see if it is ready on time and what I ordered.

I’ve been to Masala three times now and everytime the service has been really good, the food is really nice and it’s always packed. My friend and I went for $13 each – we had a main with naan bread and water – where else can you go for a really nice meal at such a good price? We were both completely happy.

Visited Masala Titirangi soon after it opened (two years ago, I think) and waited an hour for our main. Actually, we left after an hour because we got sick of a). waiting and b). being unable to catch the wait staff’s eyes (so having to get their attention at the bar).

Last week, we went in to a two-thirds-full restaurant, placed our orders, got our drinks and starters and… 45 minutes later, having a). waited and b). been ignored by the wait staff, we left this poor excuse for a restaurant and intend to never, never return.

Had gone to Masala restaurant last Tuesday : 29th Nov 2011 at Titirangi to celebrate our friends wedding anniversary, casually we asked the waiter if they had any specials for the one who was celebrating, he brought the manager over to our table and we were told that there were no specials except for the $10 meals, then he asked us to slap one of his waiters for free,we sd NO, we don’t want to do that, then he pointed his finger to another waitress and sd you can slap her for free, we said NO again, it was a very strange behaviour coming from the manager of the store asking his customers to slap his staff, overall he shouldn’t be running the place if this is how he treats his customers and staff, not a very good experience.

I use to be a regular (Emphasis on ‘use to’) at Masala in Titirangi and have always loved the food and $10 lunches yet have always received terrible service. The male staff often address myself but never my girlfriend which I find especially rude but we could often overlook this.

BUT… Today’s service just takes the cake. We ordered takeaways yet when we walked in the staff were laying on the restaurant chairs with their shoes off and listening to their iPods which was quite awkward. Then they gave us our order but they only gave us half the portion as last time but charged us the same price! Therefore, I had to ask if we could order another meal but they refused saying the kitchen was closed even though they had just made our order.

They were incredibly rude so from now on I will be taking my business across the road to Handi who are just as good and friendly.

Decided to take my sister out for her birthday, booked a table at Masala for 7pm. Turned up – they told us there were no tables available. Why take a booking if you’re not able to seat them? Waited for about an hour and then left in disgust.

This establishment is poorly run and the staff frigid to say the least.

Food is okay, but would advise takeaway option.

Masala is a fantastic place to take friends and family, I was there 2 weeks ago with a group of friends and we sat outside, the roof was a bit leaky but it actually didnt matter because i was with a group of friends and we had a great night.

We had to wait a bit for our food but it was worth the wait seeing how busy they were. The food was very good and the service was excellent.

We challenge anyone to do food of such high quality and quantity at $10 with the perfect ambience.

Would recommened this restuarnt to anyone that loves indian food and wants a cheap night out.

TLDR: terrible service, forced upsale, pushy staff.
When I entered the store, I noticed they seemed over staffed. There were at least 10 people in the front. Water was on the table as it typically is, and as I grabbed for it I noticed it was a closed bottle of mineral water. This made me uneasy, as I had not been in the restaurant before, and I understand it is likely there in order to be able to charge people who falsely think it is complimentary.

Unfortunately, this was only the beginning. When eating at any restaurant, my wife and I always get one entree and one main dish. Most of the time this is all we can eat, and we try to avoid making the excessive waste that taking away left-overs produces. When my wife ordered for us, the waitress asked with much disdain, “And what are you having.” as if what we had ordered wasn’t enough.

I ordered a cider and a tea, and told the waitress that would be all, but added “For now.” She took the menus away almost in disgust that I hadn’t ordered more food than me and my wife would be able to eat, obviously we were nothing but an open wallet to them. When I say “that’s all I’ll be having for now”, that means I might order more food later. “Whatever”, I thought as she took the menus away, if I want more food I’ll ask for it back….

The waitress, coming back to the table, said they did not have the cider that I ordered and brought me out another cider instead. Of course she never decided to include the fact that it was a more expensive bottle. After the way we were getting treated I told my wife, “I bet that was a forceful upsale, and they still have the cider I ordered, there is a liquor store literally a stone’s throw away from here. You watch, that cider will be more expensive.”

When my tea was finished I asked for more hot water for my tea. When the busboy asked the very pushy person that was ringing people up about it he said “We don’t do this.” Then the (rather trite by this point) waitress asked if I wanted another order of tea. I said no, I wanted hot water added to my existing order of tea. She acted as if there was a language barrier (not an issue previously) and said ‘you want another order of tea?’.

I said “No thank you, I’m not ordering another order of tea just for some more hot water.” At this point me and my wife began to leave (we had already finished eating our food, which was consistent with the excellent quality of the other Masala locations I frequent.) and of course we have to have the man at the register ask us how everything was.

“Very poor.” I replied. “What did you have what was wrong?” When I said something about the hot water, he feigned ignorance “Why would we not give you hot water, it’s free?”.

“That’s exactly my point, when you go into a restaurant and ask for water, and they won’t give it to you, is that the kind of establishment you want to frequent?” I asked. He backpedaled, told me he was referencing something else when he had spoken to the busboy (who was specifically asking about the hot water, only maybe 7 feet behind me… just because I can’t see you doesn’t mean I can’t hear you) and was generally argumentative about it. He suggests it was my fault, that I mis-heard him, even though the waitress acted as if I must order more tea to get hot water added, directly after he had told the busboy “We do not do this.”

Of course, the $5.00 cider I had ordered was now $7.50 (there is no $7.50 cider on the menu), confirming my previous assumption that it was a forced upsale. When I brought this up, they pretended it was news to them. It was actually kind of worth the $2.50 watching them pretend they didn’t know what was going on.

The way I see the math, this is the worst type of chintzy money grubbing, and has actually made them less money. Not only would I have ordered more food with my refreshed tea (which is by the way one of the cheapest things for them to replace, as he said it’s just hot water and is nearly free) I would have become a returning patron of their restaurant. There’s no way I’m going to walk in and not spend at least 25 dollars between me and my wife, (this bill was $32.50) so that means that by being jerks and upselling me more expensive cider they just turned down TEN TIMES as much money as the $2.50 upsale in the future.

Good job on that! If this is the kind of things you are willing to do in the front of the restaurant to overcharge and generally mistreat me, how can I be so sure you won’t cut corners that will make me sick in the back of the restaurant. The answer is I can’t.

Ordered a take-out for two on Wednesday, September 14. It’s a stressful deadline day and needs bolstering with tasty ready-made lunch edibles. Haste-equation means arriving early, 11.45am, to avoid possible restaurant rush for $10.00 main course specials.
Midst-ordering, the maitre-de – or let’s just say the patriarch/owner/bloke postioned behind the till – gets distracted by the arrival of postie delivered mail. He opens, reads, considers, relates content to the two young waitresses at his side before returning to the business in hand. Yes, Ma’am, he prompts brusquely, your order please.

To make the story short, excluding the order mix-up and subsequent sorting out when I returned for my take-away,the food itself was the problem. The vegetarian Korma contained a large lump of chicken,the dhal, advertised as a lentil dish was a sticky mess of predominately red bean mush with a strongly burnt flavour.

We’ve eaten in at the Masala a couple of times in the past year. Despite lax service which we attributed (generously) to a busy night,the food was ok. My take-away experience was a double whammy -with just one lunch-time table occupied, the service was inexcusably bad. Could possibly get over that if the food had measured up. Alas it was ghastly. Never again!

Online booking didn’t register. Staff were rude and left us standing at the bar in a less than half full restaurant. Offered to seat us on the freezing balcony. We asked to be seated inside and there was much sighing.
No-one smiled at us the whole time we were there.
The food was good and badly let down by the front of house staff.

Bev & I from Fringe of Heaven Accommodation have dined at Masala at all times of the day and have always experienced excellent, attentive service. I’m a bit fussy about Indian food, having cut my teeth on it in England. Brian & his Staff always make an effort to provide the chili kick that I love, with excellent spice combinations. No complaints whatsoever. Lassi good, Haywards beer good. Excellent value. We always reccommend it to our guests.

Have had takeaways from here before and they have been amazing so for a special night out we booked on a Thursday. It was absolutely packed. The service was fast and friendly and the food….fantastic!! everybody raved about it for days later – we went for the feast and every dish was spectacular; even anti vego teen son loved the bean dish – will definitely be going back – make sure you try their mango lassi – also the person that likes their curry HOT, aquiessed to the majority and went for mild and they commented that the difference in the flavours of each dish really shone thru.

Masala is a fantastic place if you love Indian food. Brian and his team provide fantastic food and great value if you do the Monday to Wednesday $10 dinner main special, but you need to book. Summer is great on the outside area and it is well covered with a glass roof incase of rain. Request inside if you prefer when booking. For visitors to Auckland grab a 173, 177 or 179 bus from the New Lynn Transport Centre to Titirangi. Check the MAXX or Auckland Transport websites for timetable information. The bus stop is right outside Masala

Attended Masala on a $10 meal main meal night. Good food, good price, BAD service.

I made an online booking, which if you use I would use with caution. Even though I recieved an email confirming the booking, when we arrived, there was no record of the booking.

Went there to catch up with friends, spent the first ten minutes catching up, and so hadn’t really looked at the menus. We were asked 4 times in ten minutes if we were ready to order, and after explaining twice that we would just like a few more minutes, the waitress rolled her eyes at us and stalked off.

When we were ready to order, the food came out within 10 minutes even though it was pretty busy, which was impressive and it seemed well cooked, and tasted good.

We then finished up, and wanted to order dessert. We tried asking two different waitresses, both of which ignored us. We eventually managed to get one and ordered.

A man who looked like management then came out and asked us to move to a smaller table as there were more people coming and they needed our table. My friend who works at another restaurant actually said that is quite bad practice. At the very least it was unusual.

The dessert looked fairly average, and tasted okay.

Then came time to pay the bill. As we were a group, we wanted to split the bill, and pay for items which we each ordered. The girl told us this was “too complicated” and just walked off. The manager then came over and took over. He actually rolled his eyes at us and told us “they don’t normally do this”, and was openly acting very rude and annoyed.

It was ashame, as I was really looking forward to trying Masala. Will not be going back. We were made to feel like we were not worth their time.

Yum yum. Went to the $10 midweek deal night, delish food. Was a hive of people, books definitely recommended. Would go again.

I have young children and don’t get to dine out much. Instead, I like to occasionally treat myself to a night off of cooking – midweek – and find the mid week special of $10 mains a real value. I have been very happy with the food: delicious curry!

My partner and I consider this our weekly treat. Very reasonably priced, stellar service every time & the food is always perfect. But, if I could suggest anything to other diners, it would be that you should ALWAYS book if you’re dining with 2 or more people as it is very busy most nights.

Love this place. I always look forward to going back.

I have lived in Titirangi for 22 years and usually go to Handi for a nice indian meal, but this time I decided to try out the new Masala Restaurant. We didnt realise the place was so popular, and when we turned up we had not booked a table. So we asked for a table for two and the lady just disappeared, and didn’t acknowledge she was going off to talk to the manager for about 5 minutes to fit us in somewhere. We looked a bit silly standing around the dinning tables where people were eating, not knowing what we were doing. Then we were told to wait 20 minutes, once the lady sat us at the table the water took two attempts to flag down and once it arrived there were floaty things in it. I decided to try the vegetarian meal – it tasted like it had come out of a tin – puree and warm. I will go to this place again having booked this time, so I am giving it a second chance.

The setting was nice, formal and inviting and the food was a good price as well tasty and filling. The menu was extensive enough for me to take a while to choose cause everything sounded so good! The service wasn’t as attentive as I would’ve liked, only seeing our waiter twice throughout the evening and having to go up to the bar to get drinks. But would still recommend this place for a reasonably priced Indian restaurant, with a delicious variety of curries.

I am a regular diner at Masala in Titirangi, and I could not fault service, food (consistently excellent) or venue.

I would challenge anybody to find better value!

Total bill for 5, $110, including BYO corkage, and we rolled out the door!

I’ll be back again next week…

We went last night for the second time. I’d read the reviews below & was a bit worried. However my fears were unfounded. We were offered a choice of inside or outside dining. Our table was pristine. The decor is lovely, sort of opulent without being over the top. Chandeliers, flock wallpaper, & gorgeous tablewear give the place a really nice feel. There’s a big TV playing Bollywood movies on one wall, which provides quite a lot of entertainment when you catch a glimpse.

For 7pm on a Friday night the place wasn’t totally full, but there were more than 50% of tables in use. A regular flow of take away customers arrived & left carrying exotic smelling bags.

The service was excellent & attentive. We didn’t have to ask for drinks or menus, they appeared (water) & we were asked if we wanted refills before we had to enquire. (I do recall having to ask last time, for more water)

The food was divine! We shared onion bhaji & a poppadom platter. Crispy, light, salty poppadoms came with raita & tamarind sauce. Four patties of onion bhaji with some salad & tamarind sauce. Subtle spice flavours, good textures & hot & fresh.

For mains we had lamb madras & a half chicken tikka. The lamb was succulent & the gravy delicious & aromatic but not too hot. I tasted the sauce with a naan & found it wonderful, but my husband kept insisting I try a piece of the lamb also as it was “incredible”.

A large bowl of basmati rice came with the dishes. The tikka (a half order which was more than sufficient & left me groaning at the seams) was tender & well cooked. Accompanied with a small salad & mint sauce. We greedily had garlic & peshwari naans as well. These were light, hot, fresh & delicious.

Sadly this left us too full to try the delicious sounding desserts, however we were so pleased with the experience we’ll be back.

We decided to try out Masala as a new restaurant in the Village but were very disappointed and will not return. After being shown to a dirty table we waited for 10-15mins with no drinks or food orders taken despite eye contact being made with several staff and being seated right beside counter. There were a lot of staff working but they appeared disorganised and mismanaged. Nice makeover but poor service remains from later Barossa days. Cannot comment on food as we left after being ignored and went over the road to Handi instead.

Went here for Mothers day this year, quite disappointed. For a predictably busy night to only have two wait staff was fairly poor, and as a result service was slow and generally inattentive (had to ask for menu / water 5min after being seated). The food was mixed, the starter platter was quite generous and good, my chicken curry was quite good as was my Mum’s prawns, but my wife’s boullaibaise seemed to be out of a can, and a cheap one at that (although to give them credit they adjusted the bill when we mentioned it). I risked the “panacotta with poached pears” as a dessert, appalling, the panacotta had the consistency of sago, the pears were cold and again seemed to be straight out of the tin, will not be going back here.

Barossa is the first place in Titirangi I suggest when meeting someone for coffee or brunch. Inside outside seating, open, clean, and the food is lovely. After they took my favorite off the menu, I tired Eggs Benedict. Not ever trying this before, I was in seventh heaven. Even my friend who eats this regularly couldn’t fault it. Plus it is a nice walk home after one too many nice priced wines. Well Done!

We booked Barossa for a PRIVATE FUNCTION to find we got more then we paid for. Brian and his team were fantastic, the Buffet menu was absolutely devine and cooked to perfection, The catering and set up was better then most places weve dined. I would love to recommend this place for dinning and Private Functions. Well done Barossa and thank you all very much for an evening we will never forget.