Have since been back to The Merchant (twice) and have been pleasantly surprised, food is good, and service, outstanding. It’s amazing what good service can do for a place. We will definitely be back.

We met a friend at the merchant, loved that there is heaps of heaters outside, lots of yummy dishes to choose from and they offer blankets to keep warm. Entree & mains were really good, we were all happy with the meals. Staff were really friendly and quick to help.
Only downside was that we ordered a bourbon and diet coke and it seems he had been given normal coke, as my partner is type 1 diabetic this made is blood sugars really high which is dangerous. Only other comment I would have is that we had been sitting outside having a pre drink and were super comfy but had to go back inside to order and pay, would have preferred to order at the table and have them taken our credit cards?
But we will be going back

I met a friend here on a Sunday, it wasn’t too busy, so a nice atmosphere. The re-fit looks great, and service was OK (1x lovely waitress, another OK, but not overly friendly) the reason for the 3 stars is the food. We ordered a bread and dips, which was good, apart from being served 1x dirty side plate, however, after asking how many prawns were on the entree size ($16.90) and being told the waitress was more than happy to ask the chef, she returned stating 6x prawns on the entree size. Upon receiving the dish, we were served with a meal comprising a few pieces of melon, a Potato Rosti and 4x prawns. For 16.90 we definitely expected more, especially after being told we would receive more.

Overall: Food: disappointing, but I would go back and give it another chance, as the service was OK and nice atmosphere.

Have been to The Merchant Bar and kitchen on numerous times, as a stop off from shopping, with my husband for a lovely evening, with my children, and with the girls for a lovely meal, each time the staff have been very friendly and made our time there very pleasant, The food is beautiful and i always seam to go for the salt and pepper squid haha, They have a loyalty club and send you a $50 voucher on your birthday!! now how many places do that? will be in this week with mine, thanks guys keep up the great work

My husband and I had been to The Merchant many times before but the last time we went will be our last time ever. We have found them to be pretty good apart from having to usually wait a while for our meals but we normally went there when we knew we were not in a hurry We went there for lunch during last week and were not only treated rudely by the waiter but also we were requested to give a credit card before being able to order food. We have never been asked for anything like this at another cafe/restaurant.. When I gave the waiter my Visa Debit card he got quite indignant about the fact it was NOT credit card. The whole experience left us with a very bad taste and we told them to forget it and went the to the cafe next door where we had a nice lunch. As a successful business owner in the hospitality industry I could never think of treating a customer the way we were treated and we will never be wasting our time going back to that establishment.

Lamb salad was so good. Will definitely be back to grab this again when I’m next out in Albany.

We recently dined at the Merchant for my daughter’s 21st. I wasn’t sure when she said she wanted to go here for her 21st as it is a bar, however, the service was great, and the food was really good with an option for the 11 different people (9 adults, and 2 children) who dined with us, they even had options for our Gluten free guest. I will certainly be going back, as there are several other things on the menu I would like to try. It is also well priced. Thanks Merchant

We waited 45 mins for the food, along with 2 other tables when it wasn’t a busy period at all. When we asked the waiter how long the wait was he looked flustered and said he would ask and come back to tell us, which he didn’t. When our pasta came the gnocchi was just drenched in olive oil. The cook chopped up lemon (including the skin) and cooked it to eat whole pieces. My spaghetti was undercooked and I kept tasting hard chunks. I couldn’t make myself eat it anymore and returned it, at least we didn’t have to pay for it and the waitress was apologetic. Terrible food and such long wait. Won’t return again.

Food was divine, we got service with a smile, very friendly place, everything was clean and modern and we will sooo be back. Thanks for an amazing experience at The Merchant Bar & Kitchen.

Food was great. Service non-existent. Manager didn’t seem to care. Had more service at mcdonalds.

I have been here about 5-6 times, for dinner, lunch or just nibbles and drinks. Every single time I have been super impressed with the service, smiles, delicious food, and all-round amazing experience. My favourites are: Caramelised onion tart, rump steak with kumara side, and the creme brulee with blood orange sorbet.. 10/10, my favourite restaurant!

First time I’d visited the Merchant but won’t be the last… Staff were friendly, food was yum & good value for $, & beer was nice and cold…. awesome outdoor deck too… Great way to end the day after shopping!!!

A stylish, funky bar with good food and friendly staff. Will be back for sure!

Ordered the Chicken and Bacon burger last week. Absolutely beautiful! Definitely will be going back again to try out the rest of the menu!