Nicolini’s Italian Cafe Bar & Bistro
- Tues – Sun 5:30pm – Late
- Payment Types: EFTPOS, Visa, MasterCard, AMEX, Diners
- Price Range: Moderate, $15 - $25
- Takeaways: Yes
- Takes Reservations: Yes
- Dietary Restrictions: Vegetarian, Gluten-free
- Wheelchair Accessible: Yes
- Outdoor Seating: Yes
Nicolini’s is a locally owned restaurant, based on honest food at very honest prices, with the best ingredients, flavour and atmosphere in town. A wide variety of pasta is available, and main meals include fish, pork, white veal, beef fillet, sirloins, seafood and daily specials. The wine list is extensive, offering approximately 200 from around New Zealand, Australia and Italy. Takeaways available. Meals can be catered for diabetics, vegetarians, vegans and celiac.
39 Reviews for Nicolini’s Italian Cafe Bar & Bistro
The worse part of the experience was the service. The waitress got our orders mixed up and after carrying my dish to two other tables and back to the kitchen, it was cold when it arrived on my table.
The place is not very big, and the waitresses keep on bumping into my chair, without any apologies.
Regardless, I would come back again ordering a bigger portion pasta dish with the yummy garlic bread and cross my fingers for better service.
We were attended to quickly by a friendly waitress who gave an excellent recital of the day’s specials, which genuinely made us want to have each and every dish. Our food arrived promptly and was delicious. Each waitress that served us was friendly and smiling.
We’ll definitely be back. I was surprised to read the reviews on MenuMania following our visit, but the negative feedback seems to be centred around the manager (whom we didn’t encounter). The food is fantastic, and the service we received couldn’t be faulted.
The food was only OK but with manager/owner yelling at his staff (customers must have had the night off), rude and impatient staff – although it’s got to be hard smiling just after being abused (the tone tells it all!), it just didn’t go down as well
At least the old git at Piccolo waits till you question the bill before he goes crazy spouting out Italian at 100miles per hr!
Won’t be going back – I pay for the food and the experience.
We had wonderful tomato basil and garlic on our bread. With the calamari entree we had decided to share it because we wanted to leave room for the desert. It was so delicious we asked for a second entree. The waitress was great and it arrived in super quick time.
Our mains were great and the dessert divine. Service was fantastic in the new part out the back and the price was very reasonable. One of the family owners circulated and spoke with the diners to ensure every thing was fine. Good touch in our opinion.
Bang for your buck won’t be beaten.
Menus and drinks list came on very worn pieces of paper, and covered a basic list, but no more.
Food was adequate and arrived promptly, and was delivered by another waitress who managed to serves us while remaining ‘detached’ throughout.
Not expensive, and ok for a quick meal but not much more.
We stayed as we had booked. Going to pay no thanks no was the meal ok questions or anything.
And the owner was abusive. Never ever again and today we lunched with friends who had the same sort of experience happen to them recently.
Shame in my ways than one!!!
After finishing off the meal, one waiter came over and collected my plate. He saw that a mushroom fall on the table and became very obsessed with it. He kept telling me ‘Don’t put mushroom on the table’ – C’mon, just a tiny half piece of mushroom fell off, no big deal with it. My friend told him twice that It’s my birthday today and he replied ‘birthday or not birthday, you still don’t put mushroom on the table’.
Food is the best Italian dish I have had in Wellington, service is very fast.
If you like pasta and want good food, come here.
Nicolinis is my favourite restaurant in Wellington, actually favourite restaurant ever!
We had a birthday party with about 14+ guests and were seated out in the back. As we were waiting for guests to arrive our host suggested that we move our party inside as there was now enough room to fit us all, we were happy to move inside because it was warmer and had more light.
We were given a set menu where we could choose two options (either an Entrée or Main, or Main and Dessert) Once everyone had arrived they went straight to taking our orders and our dishes came out promptly.
Our host was friendly, talkative and thoroughly looked like he enjoyed himself and he got along with our Birthday boys.
Everything went on smoothly, the entrees were yum and the mains were huge (I got the Lamb Shanks) in fact it was so big I had to take the rest away in a container and the dessert was delicious.
All in all we all had an amazing night, our host was awesome, the meals came out fast and the food was fantastic!
When I was looking through the menu, the waiter rudely told me to hurry and order my food. I decided to order an entree as I wasn’t hungry but I didn’t want to just take up a seat without ordering anything. I would understand if they were unhappy to do this if there were only a few of us but it was a big group and everyone else ordered mains. The waiter then grabbed the menu away from my hand and didn’t come back until about 5 minutes later.
When she came back to our table she told me that the Maitre’d wanted me to know that they are not a coffee shop and the next time I’m there I’d need to order a main. She added that I was not allowed to order any alcohol either.
Well, there will never be a next time. Thanks to the terrible customer service. I will be more than happy to pay the same price or more at another Italian restaurant in town.
Its what you expect when you go to a reasonably priced resturant which is crammed full every night.
The Food is excellent, the service is ok, and they take care of the kids and dont look down there nose at you when you ask to eat before opening ( thanks guys).
Rapheal has been in the biz for so long its a pleasure watching him work with 4 to 5 pans and smile at the same time.
If you want great food go to nicolinis.
If you want to be pampered, buck up the extra $100 per person and go to port nick.
I have never felt so mistreated in my life!
My partner and I went to Nicolinis for a nice night out, we ordered drinks and entrees before coming to order our mains!
The main menu is okay – not that brilliant for non meat eaters, or anything slightly tailored to needs! I ordered the Seafood special, and ask very politely to have the heads taken off my prawns! wholey moley! this is the worst thing I could have done!
Basically the waitress got very angry over me asking for such a thing! She then got her manager! at this point all was still relatively calm! He came out and I asked the same from him, “please, would it be alright to take the heads off my prawns”
… there we had arms flying everywhere!!!! and we found ourselves getting yelled at by the MANAGER and we were sent out of the restaurant for questioning their menu! I asked him to explain why, so that I could understand, and he yelled back “do I come to you and ask you to explain your life to me!?”
He was darn right rude! I have never felt so humiliated… Please think seriously before going here. Also, if you are the owner of this restaurant, understand that Wellington is a small place and that business will be lost FAST!!!!
Thanks for reading
Secondly most of the staff except a few are just plain rude and unhelpful.
Thirdly the place is very crammed and very noisy
Fourthly the food is not cheap and not that great!
Would not go back again
I now wonder what has happened to customer sevice. On further enquiries this manager, has a reputation around the city, re’ his attitude toward his staff and a poor commication with customers. I will never return!!
The quality of the food was fantastic. After a recent trip to Italy we can safely say this was the most authentic Italian pasta we have found to date in New Zealand.
Will definitely be returning and would recommend this restaurant to anyone else.