Came the other day and had my flat white coffee and my toast, the service was fast and knowledgeable beautiful flavours overall everything was perfect..

Cheers.

Prefab had been recommended to me and I have always enjoyed Cafe L’Affare, so thought I would give it a try with my two daughters for a quick lunch. We arrived just before midday to try to beat the lunchtime rush and got a nice table by the window. The setting is great – very light and spacious. However, the service was terrible. After being seated we were completely ignored by the waiting staff. The waitress seemed more interested in chatting to her friend who had just arrived and who I noticed received a very nice looking espresso within minutes. At that point I gave up and went up to the counter to ask for someone to come and take our order. I ordered a few panninis, chips, some juices for the girls and a coffee. One juice arrived but the other went missing and I had to head back to the counter. The food eventually arrived (which was very nice) but no cutlery for some reason, so another trip to the counter to get it myself. And my coffee never arrived at all. By this time it was nearly 1pm so we cut our losses rather than asking for the coffee. I never complain about restaurants but it was just so bad I thought I would share this experience on this website. I won’t be going back in a hurry…

I have been here twice. The first time was fantastic – attentive, knowledgeable and friendly waitress, good coffee and a delicious florentine. Having had a successful first visit, three of us decided to go back for lunch. It is no exaggeration to say it is the worst dining experience I’ve had in Wellington.

It was reasonably busy when we went in, there were a few people milling around the door but that is to be expected for a new place with a lot of hype around it. We were seated very quickly and left with menus. Instantly it became clear the food was nowhere near what we had previously expected. We were sitting at one end of a large table, at the other end were two people and as we waited to order we overheard the man discussing with the waitress his surprise and disappointment that the caesar salad came with neither chicken nor anchovies, though this was not mentioned on the menu. So that was off the list for us.
When the waitress came back, we asked for clarification on the menu as it is pretty sparse on details. It was quite bizarre – the burger came only as a bun and pattie, we would have to order salad separately. The pizza was a plain margherita, with no other options. Two of us eventually ordered the quinoa salad, the other the bacon buttie.

Before our food even got to us, a waitress sat a complete stranger next to us. I mean right next to us, she was closer to me than either of the people I was eating with and even tried to push my bag off the table because she didn’t have space for her own. They obviously knew each other as the waitress hung around to chat about their weekends, and made a point of coming over to greet the woman’s partner when he arrived. Absolutely unprofessional to shove your friends onto a table regardless of other patrons. It completely wrecked our ability to chat and enjoy our lunch.

Once the food arrived, there was no improvement. The quinoa salad came with feta, wMorehich was not mentioned on the menu. Both of us who ordered the salad are lactose intolerant and ordered it because it seemed the only thing free from dairy. Given that most of the menu items don’t come with things you would normally expect (i.e lettuce in a burger), it is bizarre that feta would not be mentioned, especially given it is a common allergen. We had both ordered chicken to add to the salad; this was inedible. It was cold, the skin was shrivelled and it had obviously been cooked and left in the fridge for several days. There was also gristle in mine. Our friend’s bacon buttie was stone cold.

The waitresses seemed utterly disinterested, we tried to catch the attention of one to send the salad back as neither of us could eat it but she ignored us. When we went to pay, the girl at the counter didn’t ask how we had found the food.

Appalling service, average food which doesn’t do the basics well, and a total inability to deal with any sort of lunchtime rush. I won’t be going back, and have been telling everyone I know to avoid this place

A fantastic, if not unique space and style (despite the hype). Plenty of room and light. Basic menu, done well (although having only eaten once I can’t pronounce on everything). Good coffee and reasonably attentive staff, but…too much attitude among some of the more “senior” members. Lose the chip and try smiling! Otherwise, thumbs up.

Have been here 2-3 times and everytime the service has been quite slow and staff were not very attentive to the customers ie me. Can get quite busy at times.

The menu and prices have increased since opening…

It is a shame that they are not open on Sundays..

Coffee has gradually gotten better since opening.

Ordered a hot sandwich – mozzarella, basil and tomato. could have done with some salt during the toasting… bread was over toasted so it made it difficult to cut. Other time I ordered the burger which was literally meat patty in a bun – awefully boring… and the other time I ordered this salad Quinoa, wild rice, kumara salad which came with a LOT of white rice which I was not expecting….

First time visitor on Saturday and the place was very busy. People were queueing out the door. Good atmosphere although a little noisy with the amount of people there. Great to see the kitchen in action.
I ordered the toast with scrambled eggs and bacon and it was OK, I could have done just as well myself at home. My friends ordered the burger and fries and the tomato mozzarella and basil toastie and a side of fries. I should have had either one of those instead, they looked delicious. I managed to grab a few of the fries which are amazing, particularly with the homemade tomato sauce. I’ll be back, but will be slightly more adventurous than bacon and eggs on toast next time.
Also liked the look of the baked goods on the counter however did not like that people were sitting right next to them and the food was not covered.

My husband and I went to lunch there on Friday. It was buzzing, a real mixture of people. I got the toasted panino with REAL prosciutto and REAL mozzarella. It was amazing! The freshly made bread (which you can buy!) is to die for! My husband ordered the burger and chips. The burger didn’t have any greens but it didn’t need it, the homemade patty was juicy and good! the chips were hand cut and divine . I didn’t get to try the ice cream but I have it on good authority that it is also amazing! My only regret is that I don’t work closer to it!

Wow called into Prefab today and it was buzzing. Talk about an opening day going off to a great start. We were greeted at the door by Bridgette one of the owners with a huge smile and immediately guided to a seat at the Coffee Bean roasting bar where we sat and chatted to Geoff as he roasted some beans. Our Long Blacks arrived within minutes and even better the price was only$2.50. Talk about value for money and to my way of thinking, Prefab will be a place to meet what ever the occasion. Another great eatery for Wellington.