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Quatro Cafe & Bistro

2_half star rating
22 reviews

Cuisine: Bistro, Cafe, Brunch, Coffee & Tea

95 Ascot Ave
Ellerslie
Auckland City
09-529 0838
 

Hours:

  • Mon – Tue 7am – 5pm
  • Wed – Fri 7am – Late
  • Sat 8:30am – 2:30pm
  • Facilities/Features:
    • Business Dining
    • Children's Menu
    • Out Catering
    • Private Functions
    • Private Parties
    • Wedding Functions
    • Breakfast Meetings
  • Payment Types: EFTPOS, Visa, MasterCard, AMEX, Diners
  • Price Range: Moderate, $15 - $25
  • Dress Code: Casual
  • Alcohol: Beer, Wine, Spirits, Cocktails
  • Seating for: Indside 55+, Outside 100+
  • BYO/Corkage: No BYO
  • Parking: Free Off-Street
  • Good For Groups: Yes
  • Good For Children: Yes
  • Takeaways: Yes
  • Takes Reservations: Yes
  • Dietary Restrictions: Vegetarian, Gluten-free, Soy-free
  • Wheelchair Accessible: Yes
  • Outdoor Seating: Yes
  • Meals: Breakfast, Lunch, Dinner
  • Wi-Fi: Free

Sitting just of the Greenlane Round about, right beside the IBIS Novetal Hotel in Ascot park, Quatro Bistro, Cafe & Bar offer facilities for private funcations, such as business meetings, birthday parties(young and Old), Gradutaions, etc. With trained coffee baristers making great coffees all day long, we also have a selection of cabinet Food for the quick lunch break.
With heaps of outdoor dinning space is a real treat when the sun is out.
Soon with late nights coming back to Quatro we will be opening our arms to the after work drinks with Stella Artois and Steinlager Edge on tap.
So there is no reason not to stop in on your way home, or in the short break from work

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22 Reviews for Quatro Cafe & Bistro

13th March 2014
5 star rating
All in all I find Quatro Cafe to be a very pleasant dining experience with great service and food. Whether you’re just after a quick coffee, light snack or a proper lunch meal they’ve got it covered. The courtyard outside is lovely to enjoy with plenty of place to accommodate. Plenty of options for vegetarians, on request they made a vege burger that was absolutely delish. Used my vouchers a couple of times, never let me down! I can definitely recommend this place.

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6th January 2014
5 star rating
I used a voucher here on 3rd Jan, and was really happy with service and food. My partner and I go someone different for eggs benedict every weekend, and this place is now in our top ten. Super fast service (we got there at 10am) and happy to see they made their own hollandaise sauce. Just lovely.

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Sheree

1

4th January 2014
1 star rating
Came here to use a deal voucher.

Food is terrible. Place is dirty. Service is bad. There’s no fresh food sitting in the cabinets at the counter. All food is to be ordered off the menu.

The Big Breakfast consisted of bacon that had been sitting around for ao ling that it all broke up when it was cut into. The sausage is deep fried and was cold in the middle and the whole plate was covered in enough mushroom sauce to be dripping off the plate.

The corn fritters tasted like bland bricks of dough.

Really disappointed. Enough said.

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Tammy

1

10th November 2013
3 star rating
We used the voucher for breakfast today, too many people there, we were waiting about half hour, but the breakfast was good , looks good on the plate, nice poached eggs and creamy mushroom, we will come back again.

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9th November 2013
1 star rating
I never mean to be negative about places cause am a chef my self and it’s not nice to hear but me and my partner purchased a voucher and went there today, first of all we were sat at a table which was filthy then not wiped on us sitting down. We waited for the waitress who was very good to take our drinks and meal order, we where waiting twenty five mins in a restaurant with eight tables at the most most of which where eating so we asked how long our meals where going to be to have the waitress come back and tell us that it would still be 15 mins no apologies about anything no offer of another coffe on the house I couldn’t believe it all we ordered was French toast and corn fritters the chefs obviously couldn’t handle been busy ( if six tables is busy) I will never return to this place again Evan the coffee is average

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3rd November 2013
3 star rating
Used a voucher and we both had the quatro breakfasts. There was nothing out of the ordinary here, everything looked good on the plate, and the creamy mushrooms were really delicious. It was a big breakfast and we couldn’t eat it all ! The service is good and the outdoor seating is spacious.

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22nd May 2013
1 star rating
Went for lunch with a deal voucher. Ordered a pizza and a burger. The burger was passable. But the pizza was the worst pizza I have ever seen or tasted. It looked dark and was difficult to identify what ingredients were in it, worst of all it was sitting in oil. It looked and taste like it was deep fried. $18 for this small pizza is a rip off, I can get a bigger and better qualify pizza for $4.90 at pizza hut. It was the most unhealthy thing I have ever tasted!
Service didn’t add any points to the place either. The girl came over to ask us how everything is but kept saying no, they do not add any oil to the pizza, cant she see it is sitting in a pool of oil?
What a shame this nice venue has been let down by the poor food and management.

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12th November 2012
4 star rating
Hubby & I have been here twice now in the last couple of months with a breakfast and coffee voucher. Both times we were greeted warmly. Our coffees arrived promptly with a smile, both times hot and very good quality. Breakfasts (had the same both times, eggs benedict and quatro breakfast) excellent, both for quantity and quality. Delicious, absolutely no complaints from us.
They have a good sized indoor area and an excellent outdoor area (if you are lucky enough to pick a good weather day).
It seems very popular with the businesses close by and if you were planning a function there it is easy to get to, being just off the offramp at Greenlane.
I have no hesitation in recommending Quatro as we have had a most enjoyable experience on our visits and I thank you and your staff for your friendliness and the opportunity to give your cafe a try.

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8th October 2012
1 star rating
I had lunch here a couple of months ago; a salad sandwich and coffee. The sandwich was mostly salad greens without dressing and the bread was no fresh. This is not somewhere I would return. I suspect this cafe has changed hands at some point in the last year or two as it used to be very good.

Visited August 2012

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28th May 2012
2 star rating
I had an unpleasant service experience here. After waiting 10mins for four coffee’s take-away at 8.30am I complained and was told it was my fault because I had not told them I was in a hurry…….. unbelievable. When I pointed out that this is poor customer service speaking to me in this manner, the man behind the counter stared at me and looked as though he wanted to ask me to leave! I work in one of the many offices surrounding this cafe and don’t have time to wait that long for four coffee’s. I have done this type of work and it was an unnaturally long time, even if they did have five other coffees to make before mine as claimed by him. Absolutely ridiculous, I am so disappointed that this cafe just cant seem to get it right with their staff, I really hope this man is not the new owner. I suggest he attends a customer service course through Kiwi Host and learns how to speak to people that ultimately pay his wages. I was not acknowledged by this man when I finally got my coffee’s and left.

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8th October 2011
3 star rating
This cafe has a lovely courtyard area which in summer would be a great place to eat. The menu is pretty dated with pizza, pasta, nachos, etc and a few salad mains, steak sandwich, burger. Would have been a good place to take kids as the food would appeal, but the prices are too high. This is cafe food with restaurant pricing.
I had a very nice spiced lamb shwarma with mint yogurt sauce, but the pita was dry and tough. The sirloin steak with mushroom sauce was served with beautiful fries and salad, but was way too expensive at $28 for what was a basic cafe meal. Also it was ordered rare but was cooked medium, but very tasty all the same. The one waiter did a great job for the 12 customers and the lone cook also did a commendable job getting meals out in an acceptable time frame. Perhaps the owners need to relook at the menu & pricing as the courtyard setting is very appealing.

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Tim L.

1

23rd September 2011
4 star rating
Went here for brunch a few weeks ago. Got eggs benedict. Service was good. One thing i noticed is that the bacon was cooked properly (i.e. crispy) which is a rare thing. If you like a good long black I would also recommend this place. The barrista is excellent.

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12th September 2011
4 star rating
had gone for brunch one saturday morning a couple of weeks ago. Had a vege stack and cajun fries which was full of flavour, and well presented. Washed down with an Orange juice to complete a unique mouthwatering meal. Service is fair, and free Wi-Fi was a bonus too. Atmosphere is chilled and outdoor area is cool too…

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3rd September 2011
4 star rating
We recently walked here on a warm winter Sunday morning. We sat outside in the sheltered courtyard – which is huge, and sheltered from the road by trees and shrubs.

The service was excellent – they took our orders quickly, delivered the food quickly and even came and checked everything was ok – which isn’t that common in a cafe now days. Free wireless Internet as well.

We ordered two breakfasts, and the food was perfectly acceptable – standard cafe style breakfasts. A nice spicy sausage on the big breakfast which was a nice change from some of the bland offerings elsewhere.

I hadn’t read the other reviews before we went there – probably lucky as I may not have gone! But, happily our experience was different, we were very happy and will be going back!

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Dan

1

31st August 2011
2 star rating
I met here at 7.00 when they opened for business, I was apprehensive after reading the reviews, I mentioned this to the staff, and they are fully aware of the bad rating.
The sign did say under new management which i took heart in.

Does it deserve such a poor rating? The answer is probably not really, was it good, no it was not great and I won’t go back.

We were the first customers in the door, we ordered immediately and it took 20 mins for the food to come.
I ordered the eggs Benedict, it came with two eggs, two pieces of toast and two half tomatoes and that was it,
It was tiny, no sauce, no greens, nothing, ridiculous, as there was no salt or pepper it was plain and boring.
On the plus the eggs were perfectly done.
I had hot chocolate this was fine.

The thing you can tell about the place is that there is no love for the place, there is no owner there who is making sure the service and everything is cared for.
The poor chef is young and inexperienced and clearly does not know what he is doing.

What the place needs is the manager to be there managing the place on a micro level, they need to employ a chef with experience and they need to really clean the place and give it some pizazz.

The location is superb the staff do there best, however staff are only ever a reflection of management and it is obvious the management don’t care or don’t know how to transform a place.

I have been to worse, of your desperate it’s fine, if you want something nice go somewhere else.

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Jessica

12

25th March 2011
2 star rating
I went in for breakfast and I wont be going back. The waitress took a very long time to serve me, and there were only about 3 people in the cafe. She was unfriendly and you could see she really doesnt enjoy her job. I ordered scrambled eggs on toast with tomato and when it finally came out, there was a lot off egg with one tiny half tomato. It was so dry and bland and really quite average. I was very unimpressed and I would not reccomend this to anyone.

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Jill

1

27th November 2010
1 star rating
Just the worst place I have been too in ever. I brought my 2 year old son here and we sat out side. There were probably four umbrellas available which were entirely inadequate. I will never go back because it was just the most unprofessional cafe I have been too.

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Pip D.

1

6th October 2010
4 star rating
We organised a team breakfast at Quatro on a Wednesday morning for 14 of us and it was very pleasant. Our waitress was very good to us, always checking to see if we needed anything. The barista/manager Blair made great coffees and was very helpful and we are even thinking of holding our next product launch in the large courtyard area. Great atmosphere and the free wi-fi was a bonus!

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Mary

1

4th July 2010
1 star rating
The service and atmosphere of this place was the worst I have ever experienced. I walked in and felt very unwelcome from the start. I had to throw my coffee in the rubbish because it was terrible. The staff seemed like they couldn’t care less that I was unhappy. I think that it could be a really nice place, if it was owned by a someone who actually trained their staff. Rather than hiring any old Joe and leaving them to it.

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Comment from Anton B. of Quatro Cafe & Bistro 27/08/2010   
Dear Customer we are very sorry for the level of service and the feelings you gathered from our atmosphere since reading your complaint of our standards we have put much time into our level of coffes and feel we are doing much better we are also addressing the…    More »

Forch

1

8th June 2010
1 star rating
This was the first restaurant I ever walked out of. That happened 2 years ago we spent 10 minutes there and none of the staff even acknowledged our presence. When I walked out another table of 4 followed. My recent experience was almost as bad. We wondered if we have to pay more to get the staff to smile. We were first in for breakfast but it took 40 minutes before we received our meals. The plates looked as if the food had been thrown at them from a great distance. The food was very ordinary rather than bad. I wish this place was wasn’t dissapointing as it is close to home but now that I have been embarrassed by taking friends there I won’t return. If you had a zero star rating this place would surely earn it!

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StephN

1

19th March 2010
1 star rating
This is the most hopeless place I have ever been to. It’s got a ‘B’ and as soon as you walk in you can see why. The staff are obviously unhappy and take there time serving you. There are flies every were, the glasses are dirty and the food in the cabinet looks disgusting.

I walked out it was gross

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26th April 2008
5 star rating
Fantastic place for business lunches.
Lovely outdoor patio area.
It’s all very new . . . it’s a fresh, bright environment – all full of windows and light.

Very handy being just off the Greenlane exit . . . and then free parking right there outside the door.

My pizza, was SOOOOOOOOOOOO delicious.
It really melted in my mouth.
Probably the best pizza I’ve had for years.
My colleague enjoyed his calamari dish – which had plenty of gorgeous looking mesculin salad.

Also very respectful, professional staff. The man in charge checked on our satisfaction with the meals shortly after they were served, and then thanked us warmly for our business on our departure.

A great experience.
I would highly recommend Quatro as a place to take clients, colleagues or friends.

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Comment from Anton B. of Quatro Cafe & Bistro 27/08/2010   
Thank you very much for the glowing review. as we all know it is easy feel like mentioning when things are bad but very rarely do we acknowledge when things go right we commend your effort in passing on your experience and hope to see many more times to come
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