This cafe’s food is should seriously be considered as some of the best cafe food in Wellington. As I live in the area if friends are out we usually bring them here over the pepper mill or cafe vella. Easily best restaurant in the region.

As far as their service, expect lots of young girls but the food more than makes up for it.

Pancakes and BLT are especially good. Breakfast food in general is their strong suit.

Have been to Ruby’s quite a few times but this was the last time, sadly.
We like the fact that out-of-control kids are asked to leave; paying for a dining experience shouldn’t include piercing screams and table leg kicking from the next table over. That’s a definite plus.

But today, my chai latte came in a chipped glass (rim) with a spoon standing up in it. No saucer, no serviette. Too hot to hold so I had to go and get my own napkin. Spoon placed onto table. Hubby’s flat white was NOT flat white, too milky with no crema and he left most of it.

And what’s with the girls and their underpants!!! The girls are young and pretty and that’s great, but do we have to look at their nickers? And it’s every time we’ve been. Today we had the girl with the low riders and the pink lacy pants which showed 2 inches above the black trows. Last time it was a G string in all it’s glory, which was truly disturbing.

The food was OK but I think we’ve done our dash there.
Management, take note.

We live in Wellington City but love to come out to Ruby’s for brunch at weekends.

Staff are friendly and food is excellent. Highly recommend.

Hubbie and I have been going to Ruby’s for like years. We have now moved to Wellington but still travel to Ruby’s for the Great food, great service the best-est ever coffee) at least once a week

Me and my girlfriends used to travel all the way out from Lower Hutt (waterloo) just to eat at Ruby’s!! The staff were great & the service was superb. We poped over for a meal a couple of weeks ago & were all very upset about the new girl that works there (pretty girl, but no manners at all!!)
Just a little advice for the manager, if you want customers to come back. You may want to think about who you have hired as we will not be returning and other fellow colleagues who have also been there.

SLOW SLOW SLOW!!!!

Whilst the food is good the service is not. Perhaps the lack in experienced staff doesn’t help!

25mins until coffee arrived! 50mins until Lunch arrived!!

This has happened quite frequently at Ruby’s…definitely need to work on systems!!!

I pop into Ruby’s at least once a week for a coffee and sometimes a meal. The food, coffee and service has always been great and I would, and do recommend it to others. They do great breakfast/brunch meals!

I wouldn’t recommend taking young children there as they have a zero tolerance for noisy (normal) children and I have heard from a few people that they ask you to leave if your kids are too loud or playing up. Fair enough I guess when others have come for a quiet coffee or meal but not great for families who want a meal out.

Overall a lovely, well run cafe with great coffee & food- just leave the kids at home!

I’ve been coming to Ruby’s for a while on my day off. I’ve brought my inlaws, my toddler, and just myself occasionally.

The coffee is EXCELLENT. And I find the food to be really really good. Had breakfast there with my toddler and the pancakes were delish!

The service is good (they try to please customers).

Sidenote: Obviously the owners have a theme when hiring staff — all the floor staff are women (girls) seemingly under 20, attractive and uber-thin. So, its a bit weird when you walk in, there is a bit of feeling like you’re at auditions for NZ’s Next Top Model. Maybe hiring some normal-looking people would change that….So that’s a leeeetle bit creepy but doesn’t change the good coffee and good food.

The waitresses were very quick to seat us and take our orders, very polite. The slight gusts of wind almost broke the Patio umbrella. I ordered steak medium rare, though it didn’t come out that way. The aioli was missing which was disappointing. But the coffee was great, and everything else was satisfying. I would like to think it was just a muddled up order. I will return to test that theory.

This place rocks! The food, the service, the staff all make it the best in the area.

Love the coffee and always found the staff to be quick and attentive. I know if I had a problem the owner would sort it immediately.

Go there .. you’ll love it.

The food, the coffee, the smoothies, and staff are always fabulous, food comes out quick, gorgeous presentation. Busy little place. I love it. Fabulous value for money.

We waited for 50 minutes for our lunch after ordering. The waitresses were quick to take the order and apologised for the wait after about 30 minutes. The food looked great when it arrived but the plates were filthy so we didn’t get to taste it.