I have been to Satori lounge 3 times in the past month. While the food is good, it is ruined by the fact that the soy sauce is diluted down. When I asked the waiter about this he said it was a common complaint and that I would need to talk to the manager as he was sick of dealing with it.
Also on all three times, despite the fact that we were one of only maybe three tables in there, I had to get my own menus, go to the bar and ask for my drinks as they were never delivered (took about half hour for them to pour a glass of wine). The staff are rude and lazy and are always eating or drinking at the bar themselves. I always feel like I leave having interrupted their dining experience….Weird!!
Not going back again…there are better sushi spots at the mount that use real soy sauce

We have visited Satori many times. Each time it is exceptional. The food is fresh and divine. The service is excellent. We have been with large and small groups and each time the service is amazing. They accommodate our very busy toddler without a raise of an eyebrow. They treated our birthday guests like kings. Would recommend with complete confidence. We need more places like this!

Amazing sushi!!! Just went for the 100th time, love, love, love! Food is always amazing, hot rolls are a MUST! I tried their fresh cocktails as well tonight, which are made by their new ‘cocktail expert’…these were also great, all fresh ingredients that tasted fantastic!! Service is not always great….but I do not think this is always intentional. Regardless of this I will continue to go back, food this good I am willing to sacrifice a little bad service!!

We were visiting the Mount and returned to Satori Lounge for the 2nd time last night. Again the sushi was absolutely amazing. The waitress was helpful and explained the menu. We are in our late 60′s so not really sushi experts. The restaurant busy and nearly full inside so we sat outside in the courtyard where it was quieter. The staff offered to turn on the gas heater for us but we were warm enough without it. We waited about 15 minutes for our food to be made and it was worth the wait. It was so fresh. We couldn’t pick up the sushi with chopsticks so the waitress provided us with special chopsticks so we didn’t have to use a fork. We will definately be returning when we are in the Mount again.

Spot on everytime, fresh and yum.. The hot rolls are the best, I would definitely try one. The gyoza are also really good. The service is also good, quite relaxed but I like that. If you are a stressed out city person, you might get a bit impatient but hey, you wouldn’t enjoy the mount generally. Would throughly recommend.

I had lunch at Satori Lounge today with my Father and 5yr old son. The service was great, right down to the menu being explained and specials pointed out. The food was absolutely amazing, I have eaten sushi at many restaurants and this most definitely tops the lot. The ambience was very relaxed and comfortable, with some upbeat music, giving it a great energy, a nice change from the average sushi bar.

A group of us had dinner there on Sunday as its my favourite sushi restaurant. The food was lovely but the service was not good, which was really disappointing. We were the only customers, we had to ask for our wine to be topped up, at one stage 5 glasses were empty and no one came to serve us. No water was offered. One friends order was mucked up from entree to main to dessert. We only got dessert and coffee by asking, its like they wanted to close up for the night and wanted us to leave. It was only 9pm. I will go back because I love the food, but the other 7 friends are not keen to revisit. A real real shame, if only the service was better!

I am so obsessed with satori lounge.
ive been there probably like 6 times and every times its been amazing.
i agree with the other reviews that the service isnt the best but i dont care.
the food is amazing.
ive been to heaps of places where teh service has been good and the food crap. so satori lounge is the bees knees

the food at Satori is always fabulous. Iam just addicted to the hot sushi rolls, by far the best I have had in NZ. And great value for the money!
Always nice chill dj music playing which adds a nice touch away from the annoying japanese music at some other sushi restaurants.
I will definatly be returning for my fix again soon thanks guys

I love the food at Satori Lounge! You can taste the difference from other sushi places… this is FRESH! The staff always make me feel welcome. If I want to change something about the roll I order.. swap for something else… it is never a problem. I totally recommend you visit this restaurant.

Total disappointment – We had made a reservation during the day – turned up at 7.30pm only to be told they had no booking for us and they were full. We returned 3/4 of an hour later. The restaurant was by now probably half empty.
We ordered entrees and Sake. We received 3 of our 4 dishes and no Sake. Eventually after asking for our fourth dish we received it – still no Sake.
The staff were very very inattentive and did not remove any of the finished bottles on the table until we sat them on the edge of the table so they could not miss them. This was because they were too busy at the bar drinking!!! not a good look.
The small Soy dishes were chipped (3 of the 4 of them)
When I tried to get the attention of the waitress by saying to her “Excuse Me” – her reply was “WHAT”
Eventually after asking for our Sake again we received it.
All of the Rice dishes tasted exactly the same – the only difference between them was the meat/shellfish that was added. Same flavour to them all.
The music was not authentic Japanese – it was Rap.
All in all this was a terrible experience and I would not return.

Went to Satori for V-Day. They had a set menu which was unbelievably cheap and the best sushi we have ever had! The drinks were sensational. The only down fall was probably the service. Some of the waitresses were not very cheerful and looked to be un interested in servicing you. I didn’t find the wait times very long. We only waited 45mins before the first meal came out which was fine, we had a couple of drinks and as soon as the first lot of food came out there wasn’t a huge gab in waiting for the next lot of food. We did hear alot of people asking were their food was but lets be real, to make sushi and a lot of it for a full restaurant would not be easy. If people want food in a hurry- go to MacDonald’s!! The food was amazing and presentation was out standing. Definatly recommend!! 8.5 out of 10 overall.

beautiful restaurant and lovely food, we noticed they did not have much staff on and we were waiting over an hour for our food. we left, and came back a couple of days later to find we STILL had to wait an hour for our meals. but i must say the food was well worth the wait.

Amazing food, great concept, lively atmosphere. Even after 10+ meals at Satori, it is still at the top of my list- The Speical Rolls are mouth-wateringly delicious, and are always served with a generous portion of wasabi and ginger. My only hope is that wait times would be cut down, as it can take upwards of an hour to get your meal. Otherwise, congrats Satori Lounge for providing a great dining experience!

UPDATE: We miss Alex! Service has been slightly poor since he left : (

Wow. Food is amazing I recommend the Furay Salmon sooo good. Thanks for an excellent dinning experience. Hot Sushi rolls are the way to go at this joint. Live, original music on a Sunday night! Super chilled and easy. You will be addicted to this one.

Perfect combination between freshly made sushi, beautiful Japanese drinks and cocktails, and awesome music and ambience… I was very impressed. Highly recommended!

They have spoilt me! I cannot eat sushi anywhere else now! This would have to be the best sushi I have ever tasted anywhere!
Freshly made for you, melts in your mouth!
Just have to groom them a bit on bringing the alcohol out faster to you!
Its a must for sushi lovers!!