I popped in for a lunchtime meal, as their window menu looked promising.

The two staff members on duty when I was there were clearly under-worked and had no intention of rushing anything at all.

However, unasked for tea arrived but no water offered or ever turned up, even if it was evident at other tables..at least three left uncleared!

My order of the combination noodles/chow mien was perfectly presented and a most generous portion too, especially as it was under $10. Although they were not busy and the staff were avoiding clearing tables and the kitchen staff could be heard enjoying themselves behind the scenes, it was worth the wait and was piping hot and a really well balanced dish, with clear evidence of each meat and fish; this is unusual for such a place and price in Wellington and is a credit to them.

Overall impression: greeting and service can be worked on to actually make customers feel welcome, especially in such a competitive lunchtime marketplace..so many places to choose from.

Staff should clear the tables as soon as customers have left, not left for new customers to see when they enter. Both staff members looked and walked passed the ‘offending’ tables several times and ignored clearing them up! The female member of staff was either reading or on the telephone and had to be encouraged to go a see to customer needs.

The food, when it finally turned up, was delightful – hot, well presented and generously proportioned…really tasty food.

When I commented upon the food quality at the pay station near the front door, the guy ignored the praise completely.

Would I go back? Yes, as the food was very good and as an optimist, I’d be hoping the service would have improved a lot.

If you like sichuan food, this place is excellent. The pork dumplings were good, the spicy won tons were just wonderful, and the spicy beef main was excellent. Service was helpful in explaining menu items and food came out promptly and as it should be. Mains particularly are generously sized – we were pretty full with 2 mains and 2 entrees. Will totally be going back!

They served decent lunch, but the foods served at dinner are below standard. Our last visit, we ordered stewed pork belly with yam, although the dish is hot, but the pork belly was still cold. I suspect they microwave the pre-cooked dish instead of cook to order.

meal portions at this place are huge.love their spicy meals.you might be expected to wait a bit for your meal when it gets busy.

I have never had such bad service in my life. We booked a group of 12 a week in advance and pre ordered the food to arrive at 7.30. the first 2 dishes came out but then we had to wait for 20 minutes for the next one and the vegetarian dish for two people in the group that were vegetarian didn’t come out until 8.40. all through out the meal we asked for the vege dish but got nothing but rude responses that it was almost ready! then we asked for a discount because the two veges had to wait the entire time without food the woman started yelling at us. i would give this 0 stars if that was an option