Went here for lunch today with a table of 6. To start with wait staff were friendly. Our meals took ages to come and when they did they were cold. We had simple meals, seafood chowder, salad and vege stack. Advised the wait staff they were cold and they apologised and took away. The meals came back a few minutes later, it was very obvious they had been microwaved as there was a skin on the soup and veges tough. Wait staff came to see how meals were said still cold and obvious been microwaved, she asked do we want to speak to manager, we said it wasn’t good enough the quality of the meals and I would have thought that was a given, never saw the manager and never asked when paying how meals were. The food here is usually faultless but definitely not today. A coffee at our table that was ordered with the mains took longer to come that the reheated mains. Very disappointed, the place was not busy and there was alot of wait staff on.

Went here for my boyfriend’s birthday and the chicken with cherry sauce I had was delicious! I didn’t think the Cherry would go with my Chicken so I asked for it on the side, but the Cherry sauce made the chicken taste even better! Everyone else seemed to be enjoying their meal too and the staff was friendly

Wife and I went here for lunch. It was okay. She had the fish special, gurnard on pumpkin with a side salad, she enjoyed that. I had the blue and gold ie blue cod salad and fries. It was okay had three pieces of cod and they all tasted different! I couldn’t really put my finger on it. Unsure if fresh or not. Okay place to go if you want a feed with noting fancy at all. Staff were okay however like most franchised places they go through their duties like automatons providing service with a detached indifference.

This branch of Speights Ale House doesn’t even compare to the one on Bealey Ave in service and quality. The level of service is virtually non-existant. When enquiring at the counter about the snacks menu the server was quite arrogant, not very helpful, and seemed too busy to give attention to my queries about the food. Then when the food came the quality was ok but not great. And the atmosphere was lacking as well. I got the impression from the staff that they just didn’t really care. It’s weird, because the one in Bealey Ave is absolutely fantastic in service, quality of food, and atmosphere. When I go to this one it’s like I’ve come to a completely different pub! It just shows you that it’s not always about the brand, but about the staff they employ, and the atmosphere/location etc.

we have eaten here on several occasions and have never had a bad meal service is always very efficient and we have always enjoyed our experience here.We brought some family from overseas in for dinner and they are still talking about the wonderful meal they had

Don’t go here if you don’t like your steak char-grilled (it doesn’t mention that on the menu) and the vege filo parcel of late includes only potato, carrot, hummus and creamed cheese. Fairly certain there was no feta as was advertised on the menu.

I went for lunch today with a group of co-workers. I ordered calamari and it was very chewy, greasy and I needed a lot of tomato sauce to kill the taste. When I went to pay at the bar and mentioned to the barman that the meal was not that good, he looked “through” me and moved to the next customer. Simply unbelievable. And this is not the first time that the meal is barely eatable. One is for sure: I will not be back.