They are so bad that they try to survive on doing one day deals. The portions are greedy, minimum standard and double the price of many other sushi places which defeats the purpose of a half price voucher doesn’t it? On top of that they let you pay extra for many small additional items that are normally free. Avoid at all costs!

OK so as far as I’m aware they’re are no real high class sushi trains in Auckland but this is the best from a mixed bag. Unfortunately this place suffers from all the hallmarks of average sushi trains (not much appetizing food present on train, food left out too long, poor presentation). But it redeems itself through the comprehensive order to suit menu (I recommend the deep fried ‘Lion King’ sushi with avocado and cream cheese… nom!). Everything else we ordered off the menu was a least timely received and delicious but lacked the finesse and freshness of real sushi. This place also features heavily on the Groupon deal website – obviously so does ‘reviewer’ Tam LOL.

I went last night with my boyfriend with a groupon voucher. We felt that the pricing for the sushi was just too much and that it was only worth it with the voucher we had. We would not go again normally as its just too much for what it is. Which is a shame because I do really enjoy the conveyabelt sushi places in UK. The woman who was at the front of the shop was moody, so she probably shouldn’t have been greeting customers in. The rest of the staff were more friendly but they were clearly very stressed out. The place does definitely need more staff. And when I tried to order sushi from the book I was told it was going to take 20 minutes. Sort of like they had expected me to cancel and just eat what was there. Not very good.

well done to the professional writer ‘Tam’ below me, who is obviously from the daily deal site Groupon. They are having a deal today so this person has written a totally biased review, making the place look much better than it really is. Just look at the writing style of the review, the proper english with its thought-out sentences, its blatantly an advertisement for the sushi room. Just shows how much of a scam those daily deal sites can be. Don’t bother wasting your money, sushi from the supermarket is better than from here….

These guys dont deserve these bad reviews!! The sushi is fantastic, expertly prepared. The staff are super-friendly, polite and efficient. The green tea is the authentic Japanese type which is far more subtle that the supermarket rubbish we all buy. By virtue of the sushi train principle, food is prepared and goes round on the belt a few times. I have seen the staff check and remove anything past its “eat-by” timeframe. Think how long your typical store-bought sushi is waiting there to be purchased – hours if not overnight! The easy way to get around this is go at a time when they are busy so the turn-over is higher, or just order off the menu! Noone is forcing you to eat entirely from the train! This little place is certainly a favourite, and they are very generous with their deal site offers. Give them a go and appreciate the experience for what it is and the food made by the masters themselves.

The Sushi Room was a mixed bag. It was my first time in a sushi train style restaurant so the atmosphere was a little overstimulating and I immediately made the mistake of grabbing rolls off of the belt. Many had been on the belt for too long or ended up being items that were a little different from what I wanted. However, when we ordered off of the menu the results were much better. They take time and care with their specialty rolls. Also we had excellent service, and they brought out a special treat for my friends birthday, definitely ask about it if you are celebrating there.

Doesn’t really deserve a whole star. 1/4 star would match its quality. Sushi is tasteless and display of food is appalling. Overpriced dishes and plates were checked on a piece of paper – no confidence for customers on accuracy of pricing where it’s the most important part of a rail sushi restaurant. If that wasn’t enough, the man at the counter made our family wait until he finished his cigarette just outside of the restaurant.

Went there on Wed. 15 February using a GrabOne coupon.
The coupon restricted ordering to the actual sushi train, not the a la carte menu.

All-in-all it was a “satisfactory” experience, but with the pricing of the dishes tending — marginally — on to the high-side.

Our bill (for two) came to $67.50, with $30 being deducted for the value of the coupon. There is a customer loyalty card offered at the time of paying.

The sushi on the belt looks as if they have been there since the night before. The sashimi are not fresh either. The salmons are clearly low grade ones that small cheap japanese takeaway shops use. The waiters are friendly and helpful though.

Rice is okay. it shouldn’t fail since they have that sushi making machine. The miso and greentea which can be refilled are kinda bland. Ordered heaps of salmon and satisfied with the quality.

Staff and service was good.

But the food wasn’t =(. Tasteless sushi, quite bland. I can make better sushis. I’m vegetarian so I tried all the vegetarian sushis and they were not up to standard. The sushi rice didn’t taste fresh and it was cooked with too much water. There really wasn’t a sugar-vinegar ratio in the sushi rice too because …they probably held back and just used few drops.

In terms of ambience it was …OK…..and I suspect the people working there are Korean and not Japanese not that it matters…just an observation!!

very disappointing sushi. food are tasteless and extremely over price. can get better food from elsewhere for pay that price. one of the worst sushi restaurant in auckland. will not go back again for sure. but the service are ok, staffs are quite friendly.

I’m chef myself and have been to many sushi/JP restaurants, this’s the worst one I have ever been to by far, I don’t even know how to begin, well their raw fish/meat are tasteless and possibly not fresh, because I feel some stomachs after I finished the meal, and yes, their prices are unbelievable high for such low quality food, my rating: “-5″

Average sushi bar, overpriced for what it is. The specials are good so try those ones, but the ones on the train not so good. Staff are friendly but service is slow if you order the specials, but it was worth the wait.

I first came across this restaurant several months ago because of one of those daily deal sites, and was suitably impressed. Although I did not feel like eating sushi in the middle of winter, I enjoyed watching the chefs preparing the dishes for the sushi train, slicing up giant octopus tentacles, piling different coloured fish roe, and torching various slabs of seafood. Despite the name, the Sushi Room does not just serve sushi, but also a good range of donburi, udon and interesting smaller dishes. Since I first went, their sushi train has become less interesting, possibly because a lot of this quality seafood was going to waste, but you can still order 80+ varieties of freshly made sushi off the menu. One of my friends absolutely raved about their Prawn Mayo Don, another enjoyed the BBQ Beef Don, and the Agedashi Tofu and Soft Shell Crab dishes were also very tasty. Others we tried were more average, so it might pay to get a range of dishes to share. I highly recommend having a bowl of miso soup with your meal—it’s one of the best we’ve had and they throw in crispy tempura bits with spring onion slices. We also got a free refill on this, though not sure if that is standard practice. Note the dons and udons are on the lunch menu, while the interesting small dishes are on the dinner menu, however we have managed to order a don for dinner (and didn’t really like it as much). All in all, this place has potential, but needs more customers to keep up the standard of the offerings. Because it’s still so new and relatively unknown, the service has been fantastic and we have basically never had to use the little button at the edge of the table.