We were seated. And were asked to order- as we were picking up the menus.
Give us a minute please, we asked.
10 minutes later we went in search of a wait person- at this time, the place had one other table of customers, btw. We ordered drinks.
10 mins later had to go hunting again to get our food ordered!
Then had to go and ask for cutlery, after it came. Can’t remember the food after all that!
This is why I go to the Newmarket one now- this was just the culmination of several not too good experiences.

If I could, I would give Tasca in Vulcan Lane less than one star. Their food is nothing special, but not terrible either. Where they really fall down is on service! I went there with friends for after-work drinks and Tapas. We ordered our food from the grumpy guy at the the counter and were waiting for some time, when he (quite rudely) asked us to change tables because they were expecting people to come in for dinner. If that was the case, why did he seat us there to start with? We felt this was an inconvenience, but we obliged, only to be told by other waitstaff that the table we had been moved to was also a “premium dinner table”. They wanted us to move again, and only let us stay when we threatened to cancel our now long-awaited tapas. When it arrived, we asked for a knife to spread the dips that came with our bread and dips only to be told by the same rude waiter that they have a policy of not providing cutlery for dips. Overall, I might have understood if they had been run off their feet with dinner traffic, but we were one of only two full tables in the whole restaurant, and I can see why. The service was truly appalling, and we will not be going back! I will also warn all my friends to avoid this Tasca, as it certainly is not up to the standards of the others.

I like the place , never been disappointed , good food , just like all the Tasca brand serve good food . Quaint environment nice old lane in the heart of the city . The staff are all pleasant . Free wifii and toilets available for customers is a plus . Some people may not under stand the unusual setting ……[ went there today seemed to be as very good as last time , bit full of people though .

Went to this place last week for lunch, the service was crap and the staff were very unhelpful and uninterested. First of all we ordered as soon as we sat down and the food took 40 minutes to arrive! and all we ordered was a sandwich and a salad!the whole time we were waiting for our meal the staff were standing at the entrance talking to each other. we didn’t even get out water refilled! and I ordered a vegetarian sandwich which came had chicken in it. Asked the waitress why my vegetarian meal has chicken in it she said she will check with the kitchen and came back only to walk straight past us and carry on chatting with her colleagues.

Will never go back to this place again and will never recommend this place to anyone! I would give it negative stars if I could. Horrible place and horrible staff!

What an odd place. I went there for a late lunch after finding my usual central city haunt shut. The food was fine – nothing spectacular, and certainly not good enough to make a return visit. But the service was very strange. It was friendly enough, but the sight of half the staff standing at the entrance chatting loudly didn’t lend any professionalism to the outfit. Nor did the fact that a passing group of six had all their coffees served before mine (I ordered first – you can imagine the waiting time). Or that two staff members thought it appropriate to talk loudly about one of the staff member’s current illness. Not something you want to hear in a cafe! The dungeon-like toilets, with loud aggressive music from the adjacent kitchen, were pretty insalubrious too. I won’t be returning.

This place is great!
We went there for a very late dinner one evening before hitting the town.
Staff were very relaxed, friendly, and helpful.
Tapas (our Entree) food was to die for. The one involving potato’s, a creamy sauce & layers was mouth watering. 2 entrees & 2 pizza’s filled 4 people right up.
Had the ground beef pizza – nobody particularly liked this one – no cheese, but the other one we had was yummy!
Also ordered a pitcher of Sangria – 2 of the 4 of us enjoyed that a lot.
The atmosphere is very welcoming – Spanish music, authentic looking walls & decorations, and a jaunt downstairs to the bathrooms is quite fun
Will definitely be going back – Hoping to try dessert next time.