Undoubtedly the best dining surroundings (largely due to the supreme location and highly professional service) you could ever imagine!!! In fact, in my opinion, the FOOD taste comes the least recommended about this restaurant (I would rate 5/10). However, strongly recommend their Clams (Entree menu) and Home-made Ice-cream – divine divine!!! Let’s be honest. If you’re a visitor in hawkes bay and looking for the one unforgettable eat-out experience, you MUST give this one a GO. I guarantee that here u will be provided the perfect hawkes bay winery dining experience u desire.

I visit Terroir at Craggy Range on regular basis with my wine touring clients. I take private groups to this restaurant for lunch and dinner as well as guided groups off cruise ships that visit Napier. I often dine here in the evening which is especially nice during the summer months. If weather permits I can highly recommend the relaxing on the terrace. Nothing beats the atmosphere of the terrace with the sound of the crickets on a warm summers evening with views out over the lake towards the cliffs of Te Mata Peak topped off with an Eye Fillet and Terroir fried potatoes matched with Sophia Merlot and finishing with a glass of Glasnevin Riesling and Crème Brulee. Tracy and her team will take care of you from the time you walk in the door, you won’t be disappointed.

It was great to go to a restaurant that has an amazing outlook that is accompanied by even better food. The service was great, our waiter was attentive and friendly and actually seemed to have a genuine interest in what he was going to be serving to us. The quail for entree was cooked to perfection and the pork rack for two was even better. Based on the quality of produce, service and surroundings I think that it was reasonably priced and will be returning without a doubt in the future. Highly recommend.

Not the first time I have eaten here and been left feeling this way…. But decided to try again for Sunday lunch and sadly nothing much has changed.

It is truly one of the lovliest settings with the mountains, lake and rural views AND the inside space is gorgeous with its fireplaces and old beams and rush seated chairs…. this part is great. But the stuffy service has no place in our NZ culture I’m afraid. Several attempts from ourselves to engage with the waiter failed. Sure, they are very polite but there is no interest in the diner or friendliness on offer. They need to be able to loosen up. We are no strangers to fine dining (and this place is a Bistro not supposed to be formal!) so it’s not as if we have no idea! Big black mark for the wine matches to each course not being priced on the menu. My husband went with his wine match only to find out when paying the bill that it was $40 for one glass. More than his main! If you’re charging this kind of price it would be nice to publish it. Sure we could have cross referenced it with the wine list but really shouldn’t have to. My match was $12 – what a difference. And the food? Average. We had the venison and the lamb and found both a bit bland with no layering of flavour. We had been to Vidal’s the night before and couldn’t help but compare it – Vidal’s wins out hands down. And one more thing – why don’t some of these places start offering Lunch menus instead of Dinner menus at lunchtime? Smaller portions, more rustic options and lighter style meals? Not so long ago it was possible to go to lunch and eat accordingly – now like the HUGE muffins you see in most cafes the trend is for these full on meals – not so healthy for either waistline or wallet. Shape up guys!

The menu descriptions promised much but delivered little both in quality and portion size. The first 3 meals arrived at our table just luke warm – the 4th 8 minutes later. The small ramekin size goats cheese souffle was unappetising and was declined. All portions served were little larger than entree sizes. Furthermore the meals were somewhat bland taste-wise. The side dishes were ‘unexciting’. Some effort was made to resolve what was a disasterous dining experience. Check the bill carefully – we were charged $22 for a bottle of water!! This was not discovered until later and a request for a refund has been ignored.

We had a birthday dinner here a few weeks ago, really impressed with the staff very chatty but also left you alone just the right amount. The clams for an entree were amazing, so fresh! Enjoyed having a glass of Syrah by the roaring fire on a winter’s evening – the ultimate indulgence.

I was puzzled by a previous reviewer’s comments about Terrior being “pretentious” because Terroir is anything but pretentious, nor is it particularly expensive. It’s well presented, well flavoured food in a superb location at a fair price. The staff are friendly, without being familiar and have an excellent knowledge of the wine and the menu. Food appears and the empty plates disappear; wine and water glasses are replenished without disturbing the flow of your conversation. Perfection. If you want a personal relationship with the waiter and need him or her to call you “Mate” then this is not the place for you!

Terroir has a reputation for being rediculously expensive, but it’s prices are in line with other wineries, and definatly worth it for their outstanding food. I’m ofthen dissapointed with deserts at resturaunts but its definatly worth saving space for desert at terroir!
I also worked in the kitchen briefly, and can vouch for the cleanliness of the place and friendly staff =)

Beautiful place to approach at night time. Enjoyed our meal, without it being exceptional. Having eaten at two other Hawkes Bay restaurants in the last day or so, I would have to rate it third out of the three. In some ways it’s a bit too pretentious to fully relax, much of that being down to the lack of real warmth and friendliness from the maitre d’ when you first arrive. We had the venison and the duck, both which were very flavoursome, but let down a little bit by uninspiring presentation.