- Mon – Sun
- Scenic View
- Children's Play Area
- Wedding Functions
- Payment Types: EFTPOS, Visa, MasterCard, AMEX, Diners
- Price Range: Moderate, $15 - $25
- Seating for: 300
- Good For Groups: Yes
- Good For Children: Yes
- Takeaways: Yes
- Takes Reservations: Yes
- Wheelchair Accessible: Yes
- Outdoor Seating: No
- Meals: Lunch, Dinner
Adults (14-64 yrs)
Lunch: $24.90, Dinner: $34.90
Seniors (65+ yrs)*
Lunch: $19.90, Dinner: $29.90
*Senior Citizen discounts do not apply on weekends and public holidays
Children (2-13 yrs)
$1.50 per year of age
42 Reviews for Valentines Restaurant
I fail to see how they are still in business, it’s a shame really as Valentines Restaurant used to have such a good rep – where did it go so wrong? Agree they need to focus on quality not quantity – though I wouldn’t want to go back to test them.
Visited August 2013
Honestly, the food looked recycled. The salads were a joke.
Meat selection, sparring. Ice cream machine wasn’t working.
How disgusting. Inflated prices for lack lustre food.
You don’t even deserve the one star I have given.
It’s for the poor staff. They probably don’t even eat there.
The manager isn’t managing well.
I could get better food in the slums of India.
Disgusted. Never again.
Visited October 2013
Visited September 2012
On leaving to pay bill, I was asked if we enjoyed the meal, so I took the opportunity to express our dissatisfaction with the whole experience. I agree the cost of $35 per head, is not justified. I also discovered the next day, after ringing to enquire on the cost of a Lemon Twist, that we had been charged for someone else’s bottle of wine, disgusting. The Manager I spoke to acknowledged this, and explained a cheque would be put in the mail, before I had a chance to say any more, the phone was abruptly hung up…. I would never go back to Petone, nor probably any other Valentines restaurant. And would discourage others.
Staff have been friendly and helpful, and with children present, what was being offered meant they had lots of options to choose from
Visited August 2012
The dessert bar is fantastic, I’ve always found the staff to be very friendly and helpful, the food is generally fresh and nice.
Last time I went was just this weekend just gone, and the shrimp cocktail was a bit dodgy looking, the lettuce was brown, and IMO there was no need for that, considering we arrived at 12pm, as soon as the buffet opened.
The management looked after all the details allowing us to enjoy with her. We would like to thank the Management and all of the Staff for helping to make her party enjoyable for her and the rest of us. Barbara
Visited August 2012
Visited September 2012
We where not allowed to sit at table till everyone arrived, ushered to bar only to have no one serve us even though we stood there for twenty minutes !! Food was ho hum !! nicely told chef that some veg’s where still half cooked. Looked, said and did nothing to correct.
Charged a ridiculous amount for soft-drinks then the clintcure !!
As we had no proof my grand daughter’s birthday was actually on that day, we had to pay for her as well. They didn’t believe us it was her birthday, even though we had booked it etc…. and they gave her a cake with candle included-what a joke !!(Was not told we needed her birth certificate when booking) Poor service, poor attitude and unrealistic prices and a not so nice outing on such a special day. Never again, will I go there. Clearly this group of staff, from one culture do not know what is required to make a great experience for people. Why do they do into this kind of business if not to do their best – disgusted would not recommend to anyone, in fact would tell everyone how bad they are !!
Visited July 2012
The council should close this restaurant down. This place puts shame to the Valentines name. It is a joke…… but it’s not funny.
Wasted $200 thanx ‘Petone Valentines’ for ruining my families annual dinning out sessions…No stars from me but i had to place a star to submit my review…The food is worse then when it was at the old place.
You do get the opportunity to watch other people lean over, and in some cases into, the food you’re about to get to. This is a great appetite suppressant. Especially kids with their hands in the ice cream. It would be great if anyone who worked there (I use the word work loosely) actually did anything to stop this but it seems easier for them to watch. And they did. Actually that’s not fair, it wasn’t they, it was just one of them.
Not somewhere any relative will ever be able to make us go to again.
Over the years we have had all our family get togethers at Valentines Petone. Prefer the location on the foreshore better because it was a great view on a nice sunny day but never mind jackson street still has easy access for disabled people of which there were three in our party. Well done Valentines keep up the good work and to the staff who looked after us on 17th thanks so much for making the 70th Anniversary so special for two delightful 90+ year olds.
Glennis Mills Auckland NZ
The main problem (I think) was that everyone “on duty” at Valentines that night was very young. I didn’t see anyone older, mature or experienced. Why were just young people left to run the place? They obviously didn’t have any idea how to handle a problem or speak civilly or sensibly to a customer. They just didn’t seem to comprehend that a sharp lump of plastic in the food was a serious problem especially if I had swallowed it!
I found it a very humiliating experience and was horrified by the attitude of the staff and the service. It was a very sad night out for us.
The service was great, little man at the counter was very cheery (to the point of cheesy, i might add).
The food was shocking, chicken kebabs were as hard as rock, fish bites were rubbery, bread rolls were not fresh. Not alot of variety, hot dishes were very bland so it ended up a very expensive lunch of hot chips and wedges for me.
Never again … that was your last chance Valentines … I can’t help that where ever I may be in the country, if I see a Valentines … I will think of Petone and be put off.
We will never be visiting again gone are definetly the good old days (the early days)….where going to valentines was definetly a treat.
The food selection was extremely poor. One entire table consisted of nothing but sauces! I managed to fill up half a plate with food, but when I went back for seconds I realised I had done a complete full circle of all the tables and I still hadn’t put anything on my plate, because there was such a poor variety. I just hope people know that not ALL Valentines restaurants are like this!
I will say that the Seafood Chowder, steak and desserts were nice but that was it.
I am disgusted by the toilets. The floors are built up with grime and you can feel years of food or other stuff on the door handles on your way out. Come on Valentines, lift your game. You are in a perfect location and the food used to be fresh and exciting and tasted great. Standards have slipped beyond belief.
I recommend everyone eat elsewhere! this place is a rip off!!!
The standard of food has dropped dramatically, like one other review the food is recycled, the service is awful & everyone is running around like headless chooks, because Valetine’s always overbook themselves & try and fit everyone in at the expense of its customer service & food standards.
But it must be good for their business because they do so well, these days its all about ‘CONVENIENCE’…we’ve forsaken ‘Quality’ for ‘QUANTITY’…
Its a pity that Valentines does not have any competition in terms of the ‘Buffet Style’ Restaurant setup. Would be good for Customers & would definately keep them honest.
Dont let me put you off going there, after all….I am only 1 mans opinion.