I have been to the Waterfront Cafe twice in the past few years. I went there with my partner presuming it would be as good as the first time but was disappointed. The service was good as many different staff members made sure we were looked after. The location was absolutely fantastic. However, we ordered a wine and a beer to have with our meals, but when they delivered our meals they had forgotten about our drinks. When our drinks were brought to us, the wine was luke warm so I sent it back asking for a cold glass of wine. They brought it back with an incredibly cold glass and a mildly cold wine in it – very cheeky indeed. You would expect a cold wine, especially considering it was a very hot day. I had the antipasto platter – some of the ciabatta bread was stale, the salami sticks and olives were very chewy, and the hummus very watered-down. Overall I still enjoyed being at the Cafe, but am in no rush to return. Plenty of other restaurants on the viaduct with good views!

Extra advice: If you are taking elderly to this restaurant, or anyone with very sensitive ears, you may want to be gone before 12pm or come after 12pm because at 12 the Explore company blast a cannon just metres away which makes a very very loud bang.

fantastic location, a lot of nice menu, cozy heater from the above. friendly staff who served us. we usually love being here for light meals. but today was not really good,their famous seafood chowder was nice but it was just warm, not hot enough so it did not taste nice the way it should be. they gave us someone else’s invoice which was more than our bill tho we got ours later. the loyalty card they applied was not available at the counter so they said they will post it to us. the counter woman was not that friendly either. after all we did not feel we enjoyed today’s visit to this place.

Caesar salad that comes with a boiled egg!! I’m pretty sure they are meant to come with a poached egg. They were really busy, and the service was rude and slow. I hope that they get some better waiters and chefs before the RWC starts!!

Nice atmosphere, ordered steak which was poor quality but great customer service as we were offered a complimentary dessert.

Out of 10, this Cafe rates an 11. Went there last Friday for a company lunch. Excellent main, fantastic dessert and great service. Presentation of meals was outstanding. Take my hat off to the management team, chefs and waitresses, thank you for such an enjoyable meal. Great meal for great prices A++ Highly Recommended.

when i went to the water front i was served by a lovely girl from Devon i had a very enjoyable experience and would definitely recommend it.

We waited for over an hour for our meal and they didn’t even appear busy. When we informed them that we had a schedule to meet and really needed our food soon they came back with promising us they would have our food out within the next five Minutes. We were grateful for that however after 15 Min’s there was still no food and we simply had to get going as it was past check out time at our hotel. If only they hadn’t promised us that we would get our food as nobody likes getting led up the garden path ! So to anyone with limited time …be wary !

Went once just before breaking up for Christmas (12 people) and again last week (4 people). Food was fabulous, it has a great atmosphere and position right beside the water.

I have been going to the waterfront cafe regularly for a couple of years and have always been very satisfied with the service and food. The location, overlooking the water adjacent to the Maritime Museum is fantastic and the cafe has plenty of outdoor tables with umbrellas. The food is cafe style, not five star restaurant and is always fresh, well prepared and presented. Yesterday I had sirloin steak with fries and salad; tender lean steak, hot crisp fries and lovely fresh salad with a good combination of veges. It was a sunny day and people were enjoying the boats. The waiters are sometimes foreign students with accents but are always helpful and polite and add interest to the dining experience. Don’t go to this cafe if you are a wine snob or are expecting lavish gourmet cuisine. I always take overseas guests to this cafe before going to the museum and looking around the viaduct. Everyone has enjoyed themselves and always take photos of the view from the deck.