We had a large group and the restaurant was very busy. However because of the way you order small dishes, they seemed to get our order confused and some dishes took so long to come out that everyone else had finished. Others never came out at all even after we returned and asked where they had got to.

No apologies for the bad service and the people working there seemed confused if you asked them what something on the menu was.

The food which did come out however was very tasty. I think it might not be the best place for large group dining.

I have been to this restaurant numerous times. I have been there for a few casual dinners with my family, a BYO with friends and for a special occasion. I think the food is fabulous, as it is not something you find all the time. If you are not that hungry you can simply order a few dishes, or just one, if you are super hungry you can order however many you like.
We ended up just ordering dishes for the table and everyone helped themselves. We all paid about twenty dollars each for a variety of dishes and wine which I think these days is very reasonable. Will definitly go back. The service is good, they do the best they can. Some cannot speak the best English but it is part of the experience of Japanese culture. I think the service is up to scratch.

We have eaten here twice this year and we are about to book again for the weekend.We thinks it’s a great inexpensive and casual place to eat. You sit down at the restaurant and they have large menus with photos of each meal and what they, varies from small $3 plates through to large $12or so plates – so you get what you ask for. You generally order one plate at a time and can order as many times as you like and try out different things – the menus are stored in a pouch at the end of your table and you just keep going until you are replete! A great place to take those who haven’t eaten Japanese before. Very informal relaxed setting and you can have loads of fun – also BYO!!

We recently celebrated our daughters 21st at this restaurant with a group of 20 people and had the most fanastic night. The wait staff provided professional service at all times and were never invasive of our occasion. The atmosphere in the restaurant was very upbeat, but suitable for a range of generations. We found the food both interesting, appetising and satisfying for a group of mainly male adults, and we also found this restaurant great value for money. Thoroughly enjoyed our night and definitely will return and would highly recommend it as a great dining experience. Thank you for a great night.

Anyone who thinks this is bad vaule does not get what eating at a place like this is.You need two or more friends order at least several items on the menu, Sit at the bar over looking the chefs, all share the very tasty food while drinking beer/plum wine/soju. Then order more other tasty bits if your still hungry.Its japanesse tapas really.Great value and lots of fun.

great food, reasonably priced.
the main downside for yuki is the service and organisation, the waitstaff are very friendly but always seem like they dont know whats going on, there seems to be no structure from when you walk in the door, when you get the menu, what you ordered, when it would be ready. Once the waitress forgot my order, or maybe just didnt understand me and I didnt get my meal until i ordered it again ages later.
The menu could be a bit more descriptive too…some dishes just have the name (in japanese) and a picture, which you cant tell whether its beef or seafood. you can tell it looks tasty though.
once again, the food is great and once the waitstaff get organised and understand the menu better it will be one of my favourite restaurants in dunedin.

A fun, chatty place to have a few drinks and some delicious cherry tomatoes!

Beautiful decor, with a friendly vibe where I’ve often ended up chatting to previous strangers. Definitely not somewhere to go for ‘dinner’ (upstairs at Minami is great for that) but a wonderful place to meet friends and drink Asahi.

Food is tasty but portions are tiny and over-priced for what you get. I have had similar teppan yaki style in Auckland and for same prices, items were twice the size. Good place for some nibbles and a drink before going somewhere else for dinner.

I’ll start with the positive . . . when the duty manager realised what a terrible experience we’d had at Yuki, he cut 50 percent off the bill – and apologised profusely.

The main problem started with the waitresses not knowing either the menu or the food on it, or being able to speak fluent English.

Two pregnant women in our group ordered food that we were assured by the waitress would not have any seafood in it. When it arrived, it had tiny bits of surimi all through it – the ultimate listeria food banned for pregnant women.

A different waitress stared at us blankly when we complained, and she also knocked over a champagne all over the tempura. She then brought over another replacement champagne which she rung up on the bill!

Apparently the other food tasted really nice. But I wouldn’t know, as I left hungry!