We saw that Yum Food Company serves Allpress coffee so the 10 of us, on holiday in Taupo, decided to pay them a visit. We were greeted by closed doors (even though they were open) and a grim, moody and unhelpful lady behind the counter. Absolutely no customer service whatsover. When asked if they have a drinks menu, she simply asked in return “What do you want????”.

Their coffees were watery and hot chocolate was too milky (might I add it was made by the same grumpy lady). Would never go back there..mainly due to the terrible attitude of the waitress.

Oh and thanks for the email, Yum Food Company. Thank you for acknowledging that customer service is a must but NOT apologising on behalf of your staff.