The dinner was an absolute delight!!!!! My husband and I are industry professionals and having worked in five star hotels around the world coming to NZ was an absolute shock (in F&B sense). Pardon me, but honestly there are places around the world where prisoners get better food and service then in some of the “restaurants” in this country. Having said that….Tatsumi was one of those places I finally felt like a non craze person that just wants to have great all around experience when dinning out….and boy did we get it. Kudos to the entire team, I’ve worked for Leading Hotels of The World organization, that has very vigorous standards when it comes to food and service and I have to tell you you’ve ticked all the boxes, from personalized, attentive service to a superb food! We had Tataki and oysters for an appetizer and Teriyaki Chicken and Duck Breast for main and then Mango dessert (I forgot the name) and lemon tart…and honestly I don’t remember when we had such a great food. It might be that service it self added on to a “taste” of food …but that is how it should be! Guys you did an amazing job training your staff and educating them as well as making sure they are groomed (finally no one served me in jandals or sneakers and no one had food leftovers in their hair)! We are taking our hats off to you and you will see us more!!!
I had my 29th birthday on Friday night in Besos Latinos and we LOVED IT !!!! Such a great ambient.
The service was great it wasn’t extra pro but they tried their best witch was really nice to see.The waiters are young people that need more training but smile on their face and great communication made all of that less relevant. Restaurant manager was doing a great job as she made her self visible but didn’t hover over her team ( sometimes managers tend to hover over the team and then make them even more nervous causing them to make entire service tense experience )
There was a live music during the whole dinner.
It was really nice surprise to see whole restaurant singing happy b day song at the end of the night and I even get to blow the candles on my cake. Honestly I’ve been out for my b day in nice restaurants but this was the first time I felt it was really special as the band played and staff all came out making it very personal !
Food was amazing I am not sure what the other reviews were all about but I think most of these people have never eaten in ethic restaurants and don’t really now what to expect. This is the place in Auckland were you enter and you feel like you are in somewhere in Latin America everything is authentic even the staff :-), it is not fine dinning (as that is not Latin cuisine in first place ) it is true mix of tastes while keeping it simple. Portions are measured just fine, we had 4 guys and 4 girls and we were all full at the end of the night (we had Mexican platters and nachos)
Great job team Besos Latinos you got your self 8 ppl that will come back for more and at least 20 others that will come after we recommend you to our friends and family !!!!
And thank you for making my b day experience great !!! Despite the fact it was Friday 13 th . Besos
Food is typical Japanese and yes there are no surprises about it. It is what you expect and deserve to get. The prices are ok as well taking the fact that is CBD restaurant. We were there three times already and will keep coming back. First time we were there it was day after they opened and I tell you the staff and service was implacable and personal.
We just love this place, simple, nice, consistent !!! Way to go guys.